Memory Care of Little Rock

Pros

• The staff at the facility are positive, knowledgeable, and always willing to help.
• The community is clean and the staff is friendly and helpful.
• The caregiving team strives for excellent quality of care and is compassionate towards the residents.
• The facility provides a warm home environment with lots of social activities for the residents.
• The staff members at Memory Care of Little Rock are cheerful, patient, and enthusiastic team players who go above and beyond for their residents.
• Family members feel supported by the administration staff and appreciate their efforts in addressing concerns.
• The facility is specifically designed and suited for persons with cognitive impairments, providing a comfortable living environment for loved ones with dementia.
• Memory Care of Little Rock has shown dedication to care, health, and safety during the COVID-19 crisis.
• Families appreciate the immediate responses from staff regarding updates on their loved ones' well-being and virtual visits during lockdowns.
• Residents enjoy activities designed especially for them, fostering a sense of belonging and friendship within the community.

Cons

• The staff turnover has led to unacceptable care for the family's mother.
• There is no art or music therapy provided at the facility.
• The new staff needs training on working with individuals suffering from dementia.
• The family had difficulty obtaining a care plan for their mother.
• Due to the coronavirus pandemic, visits to the facility were prohibited, causing distress for the reviewer and their husband.
• The cleanliness and odor of the sheets were subpar, with a dirty diaper found under the bed.
• Despite being happy with the facility pre-Covid, the turnover in staff has negatively affected the quality of care for other residents as well.

Review

Memory Care of Little Rock is a facility that has received mixed reviews from residents and their families. There are some positive experiences where families were extremely satisfied with the care provided to their loved ones, while others have expressed concerns about the decline in quality since the COVID-19 pandemic.

Before the pandemic, one reviewer shared that they couldn't have been happier with the care their mother received at this facility. However, they noted that there has been a significant staff turnover since then, resulting in unacceptable care. Their mother was often left in a wet bed, necessitating the need for a new mattress, and they even found dirty diapers under her bed. They also mentioned the lack of art or music therapy and the need for better training on working with dementia patients.

On the other hand, several reviewers had positive experiences prior to COVID-19. One family had respite care at this facility and noticed that other residents were well taken care of. The staff were described as positive, knowledgeable, and always willing to help. Another reviewer mentioned the kind and compassionate staff who offered various games and activities for residents to participate in.

The cleanliness and friendliness of the staff were highlighted by another reviewer during their tour of different communities. They ultimately chose Memory Care of Little Rock based on their positive experience.

Despite the challenges posed by COVID-19 restrictions, one family appreciated how accommodating the staff was in facilitating virtual visits and arranging window visits for them to see their loved one. Although it wasn't as comforting as physical visits, they acknowledged the efforts made by staff members.

Another reviewer commended both the caregiving team and administration for striving for excellent quality care. They appreciated the warm home environment, social activities, well-balanced meals, clean rooms, and loving care their parent received.

One person expressed deep gratitude towards Memory Care of Little Rock for providing kind treatment to their mother over almost four years. They praised the activities designed specifically for her and felt that this was the home she deserved to dwell in.

The standout feature, according to one reviewer, is the exceptional staff. They observed that the facility itself was beautiful and clean, with good food. However, it was the cheerful, patient, and enthusiastic staff who went above and beyond in getting to know residents personally, finding appropriate activities for them, and helping them form friendships. Despite COVID-19 restrictions, they worked tirelessly to keep residents connected with their families.

Another person highly recommended Memory Care of Little Rock for individuals with dementia. They praised the professional and caring staff who made efforts to enrich residents' days with meaningful activities and encouraged family participation in special events.

Lastly, a family expressed satisfaction with how Memory Care accommodated their needs during their loved one's transition. Even during lockdowns due to COVID-19, the immediate responses from staff regarding updates and pictures eased their concerns about their loved one's safety.

In conclusion, Memory Care of Little Rock has received both positive and negative feedback from reviewers. While some have expressed concerns about a decline in care since the pandemic began, others have commended the facility for its kind and compassionate staff, diverse activities, cleanliness, and efforts to maintain strong communication with families even during challenging times.

This part of Little Rock, Arkansas, offers a variety of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With several restaurants, cafes, and pharmacies within close proximity, residents can easily access dining options and essential healthcare needs. Additionally, there are reputable physicians and hospitals nearby for medical care. Places of worship such as the Church At Rock Creek provide spiritual support for those seeking a religious community. Parks like Woodlands Edge Park offer opportunities for outdoor recreation and relaxation. The Cinemark Colonel Glenn 18 And XD theater is also available for entertainment purposes. Overall, this area provides a balance of convenience, healthcare services, recreational opportunities, and community resources suitable for senior living.

Restaurants

• BJ's Restaurant & Brewhouse (0.3 miles)
• Cracker Barrel (0.3 miles)
• On The Border Mexican Grill & Cantina (1.3 miles)
• Purple Cow (1.3 miles)
• Khalil's Pub & Grill (1.4 miles)
• Freddy's Frozen Custard & Steakburgers (1.5 miles)
• Twin Peaks (1.6 miles)

Physicians

• Rhys Branman, MD (0.6 miles)
• Premiere Gastroenterology Asso (0.6 miles)
• Arkansas Heart Hospital Clinic (0.7 miles)
• Arkansas Psychiatric Clinic (0.9 miles)
• Arkansas Prostate Cancer Center (0.9 miles)
• Arkansas Heart PA (1 miles)
• Fertility and Gynecology Care Center (1 miles)

Cafes

• Panera Bread (0.7 miles)
• Starbucks (3.2 miles)
• Starbucks (3.8 miles)

Places of Worship

• Church At Rock Creek (0.9 miles)
• Covenant Presbyterian Church (3 miles)
• Second Presbyterian Church (3.7 miles)

Hospitals

• Hickingbotham Outpatient Center (1 miles)
• CHI St Vincent Infirmary (3.2 miles)
• Arkansas Federation Of Families For Children's Mental Health (3.9 miles)

Pharmacies

• Custom Compounding Center (1.1 miles)
• Parkwest Pharmacy (1.2 miles)
• Sca Pharmaceuticals (1.4 miles)
• Walmart Pharmacy (1.6 miles)
• Cardinal Health (1.6 miles)
• Dziurkowski, Nicholas - Nicholas Dziurkowski (1.8 miles)
• Tabor, Jennifer M - Jennifer M Tabor (1.8 miles)

Parks

• Hounds Lounge Pet Reso (1.2 miles)
• Woodlands Edge Park (1.7 miles)

Theaters

• Cinemark Colonel Glenn 18 And Xd (1.8 miles)