Heartland Rehabilitation And Care Center in Benton, AR

Heartland Rehabilitation And Care Center is a memory care community in Benton, AR.

Information last verified: December 26, 2025

19701 Interstate 30, Benton, AR 72015

For more information about senior living options: (866) 208-4318

3.1 from 28 reviews

5 stars

13

4 stars

1

3 stars

1

2 stars

1

1 stars

12

Overall Review of Heartland Rehabilitation And Care Center

common 13 reviews mention this

Caring, attentive staff show up

Many residents describe a staff that is genuinely caring and responsive to needs.

Across multiple reviews, residents and families say staff members treat people with respect and show concern for loved ones. Several commenters also describe consistent friendliness at day-to-day visits and a feeling that staff take time to help and follow through. A recurring difference in impressions is that some reviewers praised communication and follow-up, while others report it was unreliable.

common 5 reviews mention this

Food quality is a mixed bag

Dining experiences range from praised meals to complaints about small portions and repetitive menus.

Some reviews say the meals tasted good and that dining options felt better than hospital food, with variety and the ability to eat in-room. Other reviews directly criticize food quality and portions, including comments about tomato soup, scrambled eggs, soup-and-crackers Sundays, and meals that were not enough for people who needed help eating. This split shows up as both satisfaction with day-to-day dining and frustration when portions or quality fell short.

common 2 reviews mention this

Activities keep residents engaged

Residents mention daily activities and occasional outings that help break up the week.

At least a couple of reviews highlight that residents can join activities every day, and some mention going out for meals with the group when health allows. Reviews also describe opportunities beyond just staying in the room, with people able to participate if they choose.

caveat 8 reviews mention this

Care quality is where issues appear

Some residents and families report serious lapses in care, from hygiene and hydration to medication and safety.

Several negative reviews describe missed or delayed basic care needs, including concerns about baths, help with mobility, and hydration. Others report medication-related problems, including complaints about withheld meds and administration issues. A number of the same reviews also point to major safety concerns, such as falls and severe infections following poor monitoring or delayed escalation.

caveat 5 reviews mention this

Weekend responsiveness and communication

A recurring complaint is difficulty getting phones answered and timely help, especially on weekends.

Multiple reviewers mention trouble reaching the facility by phone and not getting returned calls, including during periods when families say they needed urgent attention. Others describe getting delayed assistance, such as having to wait a long time for help with feeding or care support. Even where some reviews praise staff responsiveness, these complaints show up often enough to be a clear concern for timing and access to help.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

119 resident community capacity

Types of Care

Memory Care
Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Adams (21 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Places of Worship

Spring Creek Baptist Church (0.4 miles)
Salem United Methodist Church (2.2 miles)
Park Place Baptist Church (3.5 miles)
Church At Rock Creek (12.2 miles)
Covenant Presbyterian Church (12.6 miles)
Glen Rose Missionary Baptist Parsonage (13.4 miles)

Restaurants

Freddy's Frozen Custard & Steakburgers (0.7 miles)
Chili's Grill & Bar (1.2 miles)
Sonic Drive-In (1.2 miles)
Tacos 4 Life (1.3 miles)
Slim Chickens (1.3 miles)
Popeyes Louisiana Kitchen (1.6 miles)
Sonic Drive-In (1.8 miles)

Theaters

Tinseltown USA (2.2 miles)
Royal Players (3.2 miles)
Cinemark Colonel Glenn 18 And Xd (11.2 miles)
AMC Chenal 9 (12.9 miles)

Physicians

Family Practice Associates (2.2 miles)
Central Arkansas Cardiology Associates (2.5 miles)
Saline Med-Peds Group (2.7 miles)
Benton Dental Center (2.8 miles)
Baptist Health Imaging Center-Saline County (2.8 miles)
Benton Family Clinic (2.9 miles)
Baptist Health Heart Institute Satellite Clinic-Benton Family Clinic (2.9 miles)

Hospitals

Saline Memorial Hospital (2.6 miles)
Hickingbotham Outpatient Center (14 miles)

Pharmacies

Walgreens (2.8 miles)
Smith Caldwell Drug Store (3 miles)
Smith Caldwell Long Term Care (3 miles)
West Side Pharmacy (3.4 miles)
CVS Pharmacy (3.5 miles)
Walmart Pharmacy (3.6 miles)
Walgreens (9.2 miles)

Transportation

Saline County Regional Airport (SUZ) (3.9 miles)

Parks

Riverside Park Complex Center (4.2 miles)
Otter Creek Park (7.6 miles)
Woodlands Edge Park (11.9 miles)
Hounds Lounge Pet Reso (12.9 miles)

Cafes

Starbucks (12.5 miles)
Panera Bread (13.4 miles)

Frequently Asked Questions

Where is Heartland Rehabilitation And Care Center?

Does Heartland Rehabilitation And Care Center provide care for residents with dementia or Alzheimer's disease?

What photos are available for Heartland Rehabilitation And Care Center in Benton, Arkansas?

Nearby Communities

Superior Senior Care of Benton, AR

North Benton, AR

4.8 from 94 reviews

Compassionate, respectful caregivers providing patient-centered support.
Mt. Carmel Community

Benton, AR

4.8 from 42 reviews

$3,100 to $4,000 / month

Friendly staff in a home-like setting with strong dining and activities.
Rose Care Ctr

Benton, AR

3.3 from 22 reviews

Prime location with parks, healthcare facilities, dining, worship, theaters, and a nearby hospital.
Amberwood Health And Rehabilitation

Benton, AR

3.9 from 92 reviews

Beautiful, well-maintained facility with spacious rehab rooms and engaging activities.
The Manor Senior Living Community of Benton

Bryant, AR

4.7 from 141 reviews

$3,100 to $4,100 / month

Compassionate staff, a welcoming, family-like atmosphere, and engaging activities.
Four Seasons Assisted Living

Benton, AR

3.6 from 14 reviews

Kind, compassionate staff in a recently renovated, clean facility.
Fox Ridge

Bryant, AR

4.1 from 26 reviews

$1,600 to $2,600 / month

Flexible month-to-month leases with affordable pricing and a clean pool.
Parkway Village

Little Rock, AR

4.4 from 138 reviews

$1,650 to $2,750 / month

Warm, caring staff in a welcoming, family-like atmosphere; spacious villas with engaging activities.
Brookdale Chenal Heights

Little Rock, AR

4.5 from 102 reviews

$4,320 to $5,350 / month

Caring, attentive staff in a clean, upscale setting with engaging activities and strong family communication.

Memory care in Nearby Cities

Related Resources

Are Dementia and Alzheimer's Disease Lethal? A Comprehensive Exploration

Dementia, including Alzheimer’s disease, is often mischaracterized in terms of lethality as it leads to complications that can be fatal rather than being a direct cause of death; it causes a progressive decline in cognitive and physical health, making patients vulnerable to infections and other health crises. Effective management of nutrition, hydration, and communication is crucial in patient care, with palliative care becoming vital in advanced stages to enhance comfort and quality of life while caregivers play a key role amidst the challenges posed by the disease.
Exploring the Power of Reminiscence Therapy for Individuals With Dementia

Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.
An In-Depth Look at Reminiscence Therapy in Dementia Care

Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.