Heartland Rehabilitation And Care Center in Benton, AR
Save19701 Interstate 30, Benton, AR 72015
For more information about senior living options: (844) 490-3973
The facility is clean, well-maintained, and upbeat for patients with air conditioning and plenty of laughter. Heartland's staff across housekeeping to administration are genuine in their care and show deep respect for residents and their families. It's described as a great place to be, with remodeling and new management, and loved by residents. It is a wonderful place to work and live, felt like one big family. The staff are outstanding and truly care about their residents. The facility is beautiful, with long-tenured, helpful staff like Salina. Kelli, a CNA, demonstrates love and dedication to patients. There are regular activities and outings, and the meals are described as better than typical hospital fare.
The reviewer calls it the most inhumane place for anything living. They state that even a healthy person would dwindle rapidly there. They report poop on the hallway floor that had to be dodged and a filthy sock pulled from a patient's mouth. A patient was beaten severely by a roommate, leaving bruises, and later died after being kicked out for alleged assault. The facility is described as under-staffed and negligent, with patients not bathed or changed and care kept to the minimum. They say they would not recommend the facility due to medication mishandling and privacy violations. They note phones are never answered and calls are not returned. The place is depicted as prison-like and more focused on money than resident care.Heartland Rehabilitation And Care Center in Benton is best suited for families seeking a warm, community-like atmosphere with a clear rehab orientation and staff who have long tenures and genuine ties to residents. The facility often reads as a homey environment where daily life includes decorum, routine activities, and staff who appear invested in individual residents. For families prioritizing personal connections, predictable daily interactions, and a sense of belonging within a small or contained community, Heartland can feel like the right fit. The upside is the demeanor of many caregivers and the emphasis on resident-centered touches that make long days more humane.
That said, those weighing alternatives should be mindful of notable red flags raised in multiple accounts. If safety, consistent clinical oversight, and reliable, transparent communication are non-negotiable, then other options deserve serious consideration. Several reviews describe serious care lapses, perceived neglect, and putative safety risks, including delayed responses, inconsistent hygiene, and episodes suggesting mismanagement of medications or admissions. Families with a history of requiring meticulous supervision, strong infection-control practices, or rigorous HIPAA and privacy protections may find the level of variability disqualifying. In short, if dependable, problem-free oversight is essential, alternatives are worth evaluating.
The strongest pro-arguments center on a caring, stable staff culture and a sense of continuity. Long-tenured nurses and aides, plus administrators who are repeatedly praised for accessibility, create an atmosphere where residents appear valued and familiar faces become a reliable point of contact. The facility's remodeling and shifts in leadership have been framed by supporters as a return to a more respectful, resident-first approach. These factors can translate into meaningful daytime engagement, personalized attention, and a perception of dignity that matters deeply for families navigating rehab goals or long-term care transitions. When these positive attributes line up with a resident's needs, Heartland can deliver meaningful emotional and social support.
Yet the major concerns cannot be brushed aside. Reports of under-staffing, slow response times, and inconsistent quality of daily care are recurrent themes. Families recount experiences where basic needs - bathing, hydration, timely assistance - were not promptly addressed, and where communication with relatives or even with administrative channels proved challenging. Instances of mislaid medications, restricted access to loved ones, or bedsides that felt unattended during critical moments amplify worries about patient safety. The gap between the compassionate, attentive moments and the harsher episodes creates a reliability question that families must weigh when considering Heartland as a primary solution rather than a backup or temporary option.
For rehab-focused decisions, the facility does offer tangible positives: some residents report functional progress, enjoyable activities, accessible dining options, and a generally clean, comfortable environment. The presence of both private and shared rooms, along with opportunities for outings and social engagement, aligns with a rehab plan that seeks to restore independence and confidence. However, those gains must be balanced against variability in everyday operations and the potential for inconsistent care that can disrupt recovery. Prospective families should probe whether current rehab staff levels and scheduling adequately support a resident's specific therapy plan and safety requirements.
In practical terms, prospective residents and their families should go in with a plan for due diligence. Ask for current staffing ratios by shift, verify how quickly aides typically respond to call bells, and request a direct tour of both the rehab wing and the long-term care areas at different times of day. Inquire about how medications are managed, how emergencies are escalated, and what systems exist for family communication and billing clarity. Speak with current residents and multiple staff members across shifts, and review recent quality indicators or audits if available. A candid tour and a few unvarnished conversations can reveal whether the day-to-day reality aligns with the impressions that longer-tenured staff may convey.
Ultimately, Heartland can be a strong fit for families prioritizing warmth, continuity, and a home-like atmosphere where staff appear devoted to residents' emotional well-being. It is less ideal for those who demand unwavering clinical consistency, rigorous safety protocols, and unflinching reliability across all shifts. Consider alternatives if the priority is a scrubbed track record of safety, transparent accountability, and predictable daily care. A careful, multi-angle assessment - tours, conversations with staff, and checks on recent incidents - will equip families to choose with confidence, knowing the decision aligns with the resident's medical needs, safety expectations, and personal values.
119 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Adams (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland Rehabilitation and Care Center in Benton, AR is a skilled nursing facility that offers exceptional care and a variety of amenities to enhance the quality of life for its residents. With a focus on providing personalized support, this community is dedicated to meeting the unique needs of each individual.
The facility boasts an array of amenities designed to promote comfort and convenience. Residents can enjoy the luxury of having a beauty salon on-site, as well as access to cable or satellite TV in their fully furnished rooms. Community-operated transportation and transportation arrangements make it easy for residents to get around town or attend doctors' appointments. A computer center and Wi-Fi/high-speed internet ensure that residents can stay connected with loved ones. The dining room offers restaurant-style dining with special dietary restrictions taken into consideration, ensuring that everyone's nutritional needs are met. For relaxation, there is an outdoor space with a garden, as well as a small library and gaming room.
Care services at Heartland Rehabilitation and Care Center are comprehensive and provided by a team of experienced professionals. There is a 24-hour call system in place for immediate assistance, along with 24-hour supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management and meal preparation are also provided, allowing residents to receive the support they need while maintaining their independence. Additionally, there is a mental wellness program in place to address the emotional well-being of residents.
The community promotes an active lifestyle through various activities and programs. Concierge services are offered to assist with planning day trips or accessing local attractions. Fitness programs cater to different abilities and preferences, helping residents maintain their physical health. Scheduled daily activities provide opportunities for socialization and engagement within the community.
Heartland Rehabilitation and Care Center is conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals – ensuring that residents have easy access to essential amenities and services.
Overall, this assisted living community provides a nurturing and supportive environment for individuals seeking skilled nursing care. With exceptional amenities, comprehensive care services, and a range of activities, Heartland Rehabilitation and Care Center strives to meet the unique needs of its residents while promoting their overall well-being.
Heartland Rehabilitation And Care Center is located at 19701 Interstate 30, Benton, AR 72015 in Saline County, Arkansas
The features offered at Heartland Rehabilitation And Care Center are designed to create a supportive environment that caters specifically to the unique needs of individuals living with dementia or Alzheimer's disease. Assistance with dressing and bathing helps residents maintain personal hygiene and dignity, while meal preparation and service ensure they receive nutritious meals tailored to their dietary preferences and restrictions. Medication management is critical for maintaining health and preventing complications, ensuring adherence to prescribed regimens. By providing assistance with transfers, the facility enhances mobility and independence, reducing the risk of falls. Around-the-clock supervision ensures that residents are safe and secure at all times, while activities of daily living assistance promotes engagement in routine tasks that foster a sense of normalcy. Furthermore, the mental wellness program offers cognitive stimulation and emotional support, which are essential for enhancing quality of life and slowing cognitive decline. Together, these features create a holistic approach to care that prioritizes both physical well-being and emotional health.
Heartland Rehabilitation And Care Center on seniors.fyi includes 6 photos including images showing interior, healthcare, nursing home, nurse, outdoor, parking, building, architecture, and more.
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Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.
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