Superior Senior Care of Benton, AR in North Benton, AR

Pros

• Superior Senior Care is described as an absolute blessing to families.
• Tasha is praised for being incredibly helpful, responsive, and compassionate.
• Sandra is described as an angel who treats moms with love, patience, and kindness.
• The team is recognized for professionalism, warmth, and genuine care.
• Management is praised for providing a person-centered approach to care.
• Kimberly is described as professional, kind, and attentive, going above and beyond.
• Cindy is described as an amazing, loving caregiver who treats families like her own.
• Brandi Sims is described as a wonderful caregiver who loves helping others.
• Kathy George is described as the absolute best caregiver who treats clients like family.
• The staff are consistently described as friendly, dependable, and excellent in service.

Cons

• They do not care about the patients.
• They do not train the employees to take care of you.
• They called themselves Superior Senior, and they would not be recommended.
• The primary caregiver was absent more than present and often arrived late, with fill-ins rarely arranged unless pushed.
• The office staff were not as good as the substitute caregivers.
• After a month, they could never find anyone to work the weekends, leaving the dad all alone and very disappointed.
• One caregiver claimed to be there but never showed up, and another had to come after taking nitroglycerin.
• They alleged that the staff were draining insurance and not doing the work.
• The reviewer stated that the caregiver should retire.

Review

Superior Senior Care of Benton in North Benton, AR is best for families seeking a highly personal, in-home care model anchored by a deeply responsive care-management team and caregivers who feel like trusted members of the family. The community earns high marks for warmth, patience, and continuity: coordinators who guide the process smoothly, and caregivers who stay with a client over time and build real relationships. For families prioritizing dignified daily assistance, light household support, and dementia-capable companionship delivered at home rather than in a facility, this agency provides a standout level of hands-on attention that often makes difficult seasons easier to navigate.

Those who should consider alternatives are families with non-negotiable needs for 24/7 guaranteed staffing, strict clinical oversight, or intensive on-site medical nursing. The strongest caveat here is scheduling consistency: there are reports of caregivers being late or absent at times and of weekends lacking reliable coverage. For households that cannot tolerate any gaps in care, or that require constant, around-the-clock supervision with seamless handoffs, another model may deliver the reliability and predictability that are essential.

On balance, the major positives - exceptional care coordinators, long-tenured and genuinely devoted caregivers, and a patient-centered approach - often offset the inevitable scheduling quirks. Families repeatedly highlight coordinators who communicate clearly and intervene promptly, and caregivers who treat clients with respect, kindness, and genuine affection. The office team's professionalism and willingness to adapt to individual needs help keep care aligned with each person's routines and preferences, which is a powerful offset to occasional delays or fill-ins. In scenarios where dementia care is early or developing, these strengths become even more pronounced, as caregivers bring patience and familiarity to daily routines and redirection.

A closer look at the caregiver pool reveals the real-world impact of the agency's model. When a match is right, caregivers are described as dependable, thoughtful, and deeply committed - often going above and beyond to handle errands, housework, and personal care. Families report that certain caregivers feel like family members, generating trust, smoother transitions, and less stress during transitions from hospital or rehab. The consistency of a preferred caregiver or two - rather than a rotating roster - tends to make the most difference in daily quality of life for the client and peace of mind for relatives.

Practical steps help maximize the strengths while tamping down the weak points. Engage early with a designated care manager, insist on a written, detailed care plan, and request explicit backup coverage for weekends and holidays. Clarify expectations around punctuality and replacement coverage, and ask for ongoing reviews of the care plan as needs evolve. If dementia behavior or medical complexity is a consideration, push for staff with proven experience in those areas, and confirm a clear escalation path for urgent questions or changes. Meeting the top caregivers and observing how the office coordinates with frontline staff can provide decisive insight before committing.

In the end, Superior Senior Care of Benton serves families in North Benton who prize warmth, personalized attention, and a proven, caregiver-first approach. It is an excellent fit for households that value a strong, patient-centered care culture and can tolerate occasional scheduling blemishes in exchange for long-term relationships and compassionate, home-based support. For those whose needs hinge on guaranteed weekend coverage, uninterrupted 24/7 nursing, or uncompromising consistency, it is wise to explore alternatives that emphasize rigid scheduling guarantees or facility-based options. With clear expectations, thorough planning, and proactive communication, this agency can be a transformative ally in aging at home.

This part of North Benton, Arkansas offers a variety of dining options such as Freddy's Frozen Custard & Steakburgers, Sonic Drive-In, and Chili's Grill & Bar, providing convenient choices for meals. There are also several places of worship nearby including Spring Creek Baptist Church and Salem United Methodist Church for spiritual support. In terms of healthcare, there are multiple physicians' offices and Saline Memorial Hospital in close proximity for medical needs. Additionally, the area features pharmacies like Walgreens and CVS Pharmacy for easy access to medications. For recreational activities, residents can visit parks such as Riverside Park Complex Center and Otter Creek Park. Overall, this neighborhood provides a convenient and diverse array of amenities that may appeal to seniors looking for a comfortable living environment with essential services nearby.

Restaurants

• Freddy's Frozen Custard & Steakburgers (0.4 miles)
• Sonic Drive-In (1 miles)
• Chili's Grill & Bar (1 miles)
• Tacos 4 Life (1 miles)
• Slim Chickens (1.1 miles)
• Popeyes Louisiana Kitchen (1.9 miles)
• Salem Dairy Bar (1.9 miles)

Places of Worship

• Spring Creek Baptist Church (0.6 miles)
• Salem United Methodist Church (1.9 miles)
• Park Place Baptist Church (3.5 miles)
• Church At Rock Creek (11.9 miles)
• Covenant Presbyterian Church (12.4 miles)
• Glen Rose Missionary Baptist Parsonage (13.7 miles)

Theaters

• Tinseltown USA (2.4 miles)
• Royal Players (3.5 miles)
• Cinemark Colonel Glenn 18 And Xd (11 miles)
• AMC Chenal 9 (12.6 miles)

Physicians

• Family Practice Associates (2.5 miles)
• Central Arkansas Cardiology Associates (2.8 miles)
• Saline Med-Peds Group (2.9 miles)
• Bryant Family Clinic Pa (3 miles)
• Benton Dental Center (3 miles)
• Baptist Health Imaging Center-Saline County (3.1 miles)
• Benton Family Clinic (3.1 miles)

Hospitals

• Saline Memorial Hospital (2.9 miles)
• Hickingbotham Outpatient Center (13.7 miles)

Pharmacies

• Walgreens (3 miles)
• Smith Caldwell Drug Store (3.2 miles)
• Smith Caldwell Long Term Care (3.3 miles)
• CVS Pharmacy (3.3 miles)
• Walmart Pharmacy (3.4 miles)
• West Side Pharmacy (3.7 miles)
• Walgreens (8.9 miles)

Transportation

• Saline County Regional Airport (SUZ) (3.9 miles)

Parks

• Riverside Park Complex Center (4.5 miles)
• Otter Creek Park (7.4 miles)
• Woodlands Edge Park (11.6 miles)
• Hounds Lounge Pet Reso (12.6 miles)

Cafes

• Starbucks (12.2 miles)
• Panera Bread (13.2 miles)