16629 N. West Point Parkway, Surprise, AZ 85374
For more information about senior living options: (844) 490-3973
Chaparral Winds Memory Care offers competitive pricing for its services in comparison to the wider market in Maricopa County and throughout Arizona. For a semi-private room, residents can expect to pay $3,495 per month, which is significantly higher than the county average of $2,801 and the state average of $2,820. In contrast, for those looking at studio accommodations, the monthly cost at Chaparral Winds is set at $3,895, closely aligning with Maricopa County's average of $3,960 while slightly exceeding the statewide figure of $3,829. This pricing structure reflects a commitment to providing quality care and amenities tailored to meet the needs of residents living with memory challenges.
| Floor plans | Chaparral Winds Memory Care | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $3,495 | $2,801 | $2,820 |
| Studio | $3,895 | $3,960 | $3,829 |
The community is described as a special place where warmth and kindness are felt from everyone. The residents are friendly and welcoming, making it feel like one big family. The atmosphere is homey and comforting, with residents expressing gratitude for daily love and care. The staff are attentive and caring, frequently going above and beyond. Chaparral Winds is praised as clean, well-maintained, and beautifully appointed. Moving in is described as easy, with staff and current residents making new arrivals feel welcome. The environment offers a home-away-from-home experience with engaging activities and social opportunities. The memory care and assisted living teams are compassionate and professional. Families report their loved ones are happy, well cared for, and make lasting friendships. Marketing and nursing staff are praised for graciousness, responsiveness, and thorough communication. Specific caregivers (e.g., Kayla, Grace, Leigha, Shannon, Lisa) are described as amazing, friendly, and helpful. Executives and directors are portrayed as attentive, caring, and supportive of residents and families.
The staff are absolutely horrible and the service provided is not adequate. The weekend nurses are disrespectful, sit on their phones, and yell at residents. A loved one is described as not being cared for properly there. The director and head nurse are inattentive and treat concerns as no big deal. COVID cases were not promptly communicated to families. Maintenance issues go unaddressed, including a running toilet and a non-functioning gate, posing safety concerns. The on-call nurse lacks competence and the meals are horrible.Chaparral Winds Memory Care in Surprise, AZ is best suited for families who want a warm, home-like atmosphere with a strong sense of community and a clear pathway between memory care, assisted living, and independent living. The core appeal is the feeling of belonging: residents welcome one another as friends, staff members who know them by name, and a daily rhythm that emphasizes social connection, purposeful activity, and personal dignity. For families seeking a vibrant, resident-centered environment where caregivers show up with genuine warmth, this community delivers consistently in the front-line experience.
Those who should consider alternatives are the families with very high demands for flawless day-to-day execution across all shifts, or for uniformly pristine facilities that feel brand-new. Some reviews flag inconsistent management presence, weekend gaps in attention, and communication lapses that leave families feeling out of the loop. There are also concerns about maintenance responsiveness and a few situations where residents were not promptly informed or dressed or cared for in a timely way. For families who cannot tolerate even occasional variability in staffing or who require aggressive, highly structured medical oversight, other options may offer greater peace of mind.
The strongest pros here hold real practical weight. The atmosphere is consistently described as loving and personable, with staff who go beyond to build rapport, engage residents in activities, and create a sense of home. The facility itself reads as clean, well-maintained, and thoughtfully laid out, with restaurant-style dining, on-site hair and spa services, and convenient access to independent living resources. For memory care, the continuity of caring relationships - with nurses, aides, and activity coordinators who know residents' histories - translates into calmer days, better engagement, and smoother transitions, which families repeatedly call out as a major comfort. When families face tough moments, such as a loved one's end-of-life transition, the compassion and presence of staff become a defining, reassuring factor.
Yet the cons are not ignored. Several reviews describe inconsistent leadership presence and occasional miscommunications, notably around medical backstops or notifications during health events. Maintenance issues - ranging from plumbing to gate security - and perceptions of slow responsiveness on weekends or to specific requests have surfaced. A few families report instances of staff being distracted or inadequately supervised, and there are lingering questions about odor or overall ambience in rare moments. While these concerns are not universal, they form a counterweight to the otherwise strongest impressions of care, and they matter to families evaluating risk and reliability.
When weighing the pros against the cons, Chaparral Winds tends to deliver more often than it falls short, especially for families who value relational care, social vitality, and a coherent, integrated campus. The staff's genuine warmth and the ability to cultivate meaningful daily lives for residents - paired with strong memory-care knowledge and an active activity calendar - offset many operational hiccups. The facility's breadth of services, including access to independent living and strong nursing support, reduces the friction families feel as health needs evolve. For those who can tolerate occasional management gaps and want a place that feels like a real community, Chaparral Winds remains a compelling choice.
Prospective families should conduct a focused due-diligence visit. Ask about staffing patterns and weekend coverage, verify how medical updates are communicated to families, and assess how quickly maintenance requests are resolved. Inquire about the specific handlers of memory care, including how transitions between levels are managed and how personalized routines are kept consistent. Observe the dining experience, note any smells or signs of wear, and spend time with both care teams and activity coordinators to gauge the sincerity of their engagement. If the answers reinforce reliable, proactive care and clear family communication, Chaparral Winds offers practical, compassionate, and well-rounded memory-care living that suits mature, socially inclined residents who respond well to a homelike setting.
In sum, Chaparral Winds Memory Care is a practical, evidence-based fit for families prioritizing a heartfelt community with robust social programming and attentive, affectionate care. It is less ideal for those needing flawless, turnover-free operation or for families who demand top-tier, brand-new facilities with uniformly seamless staff performance. When diligence confirms steady leadership, dependable medical oversight, and consistent family communication, Chaparral Winds stands as a solid, experienced option that can honor an elder's life with dignity, connection, and daily purpose.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Phoenix Sky Harbor International (24 miles away)
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Chaparral Winds Memory Care in Surprise, AZ offers a comfortable and serene living environment for seniors with memory care needs. Our community is designed to provide personalized care and support to residents while fostering a sense of independence and dignity.
We understand the importance of spiritual well-being, which is why we offer both devotional services on-site as well as opportunities for residents to engage in devotional activities off-site. These services and activities help promote a sense of connection and fulfillment.
Located in Surprise, our community is surrounded by various amenities that cater to the needs and interests of our residents. With 8 cafes, 5 parks, 17 pharmacies, 32 physicians, 31 restaurants, 1 place of worship, 1 theater, and 1 hospital nearby, our residents have easy access to essential services as well as opportunities for leisurely outings.
At Chaparral Winds Memory Care, we prioritize the safety and well-being of our residents. Our dedicated staff members are trained to provide compassionate care while respecting each individual's unique needs and preferences. We strive to create an atmosphere that feels like home where residents can enjoy their golden years with peace of mind.
Come experience the warmth and comfort at Chaparral Winds Memory Care in Surprise. Let us be your trusted partner in providing quality care and support for your loved ones.
Chaparral Winds Memory Care offers competitive pricing for its services in comparison to the wider market in Maricopa County and throughout Arizona. For a semi-private room, residents can expect to pay $3,495 per month, which is significantly higher than the county average of $2,801 and the state average of $2,820. In contrast, for those looking at studio accommodations, the monthly cost at Chaparral Winds is set at $3,895, closely aligning with Maricopa County's average of $3,960 while slightly exceeding the statewide figure of $3,829. This pricing structure reflects a commitment to providing quality care and amenities tailored to meet the needs of residents living with memory challenges.
Chaparral Winds Memory Care is located at 16629 N. West Point Parkway, Surprise, AZ 85374 in Maricopa County, Arizona
Incontinence care is a crucial feature of memory care services, especially for residents with dementia or Alzheimer's disease, as it addresses both the physical and emotional needs of individuals experiencing cognitive decline. This specialized support promotes dignity and comfort by ensuring that residents are kept clean and dry, reducing the risk of skin irritation or infections. Additionally, tailored incontinence care can help alleviate anxiety and stress often associated with this condition, fostering a more serene environment that allows residents to focus on their daily activities instead of worries related to accidents. By providing consistent and compassionate assistance in this sensitive area, Chaparral Winds Memory Care enhances overall well-being and encourages a positive quality of life for its residents.
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