Chaparral Winds Assisted Living & Memory Care is an assisted living and memory care community in Surprise, AZ.
Information last verified:
16623 N. West Point Parkway, Surprise, AZ 85374
For more information about senior living options: (866) 208-4318
Chaparral Winds Assisted Living & Memory Care offers competitive pricing for its services, especially when compared to the broader market in Maricopa County and the state of Arizona. For instance, their studio apartments are priced at $3,250 per month, which is notably lower than the county average of $3,960 and the state average of $3,829, providing an attractive option for those seeking affordability without compromising quality. The one-bedroom units at Chaparral Winds are priced at $3,550, slightly above the county average of $3,473 but still competitive against the state average of $3,532. However, their semi-private rooms are higher at $3,850 compared to both county and state averages of approximately $2,800. The two-bedroom accommodations stand out with a price of $4,150 per month - higher than both averages but reflective of the premium living experience offered. Overall, Chaparral Winds positions itself as an appealing choice for residents looking for value in assisted living and memory care services while ensuring quality care in a welcoming environment.
| Floor plans | Chaparral Winds Assisted Living & Memory Care | Maricopa County | Arizona |
|---|---|---|---|
| Studio | $3,250 | $3,960 | $3,829 |
| 1 Bedroom | $3,550 | $3,473 | $3,532 |
| Semi-Private | $3,850 | $2,801 | $2,820 |
| 2 Bedrooms | $4,150 | $4,112 | $4,106 |
Residents often describe the food as a standout part of daily life.
Several reviews praise the meals, with guests noting strong overall food quality. One review specifically calls out restaurant-style dining and the dining room setup. Others mention regular enjoyment of food alongside activities, while at least one review flags minor dining-room issues as a reason they didn’t rate it higher.
Residents and families repeatedly mention a clean, well-kept environment.
Multiple reviews describe the facility as spotlessly clean and well maintained, including fresh-looking rooms and attention to housekeeping. In a mixed review about memory care, the reviewer still noted that the room was always clean and neat. A couple of comments add nuance: one mentions lingering odors, and others bring up maintenance concerns like hot water and delayed fixes, including a possible security issue.
Memory care experiences range from very positive to deeply concerning.
Some families report the memory care unit as good for their loved one, describing attentive nurses, diligent care, and strong support during challenging periods. Other reviews, however, raise serious concerns about nursing follow-through, communication, and respectful care, including specific examples around dressing and requested assistance, notification after a COVID exposure, and daily medical checks. Taken together, residents’ families describe outcomes that depend heavily on the staff members and situations involved.
Residents are described as having ongoing activities and outings.
Reviewers mention structured activities that keep residents engaged, including bingo and group movie time. Several also describe a broader calendar of events and regular opportunities to get out for trips and outings. One review mentions a faith-based setting and personal routines that helped the reviewer feel connected after moving in.
People repeatedly describe staff as kind, caring, and responsive to families.
Warmth and helpfulness come through across many reviews, with families describing caregivers who treat residents with respect and communicate in a way that reduces stress for loved ones. Several reviewers also highlight individual staff members—such as directors, nurses, and caregivers—who they felt went out of their way. At the same time, a minority of reviews express the opposite, citing disrespect, long waits, or unanswered needs, which makes the overall experience feel mixed rather than uniformly consistent.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Assisted Living
Memory Care
Activities off-site Activities on-site
Air-conditioning
Beautician on-site
Devotional services on-site
Ground floor units
Handicap accessible
Indoor common areas
Kitchenette
Outdoor common areas
Respite or short term stays offered
Swimming pool / hot tub
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (24 miles away)
Ambulatory care
Diabetic care
Incontinence care
Medication management
Gluten-free Guest meals Kosher Low / no sodium Meals provided No Sugar Professional chef Restaurant style dining Room service Vegan Vegetarian
Art classes
Bible study group
Day trips and outings Devotional activities on-site
Educational speakers / life long learning
Forever fit
Happy hour
Live dance or theater performances
Live musical performances Other religious services
Stretching classes
Wine tastingChaparral Winds Assisted Living & Memory Care offers competitive pricing for its services, especially when compared to the broader market in Maricopa County and the state of Arizona. For instance, their studio apartments are priced at $3,250 per month, which is notably lower than the county average of $3,960 and the state average of $3,829, providing an attractive option for those seeking affordability without compromising quality. The one-bedroom units at Chaparral Winds are priced at $3,550, slightly above the county average of $3,473 but still competitive against the state average of $3,532. However, their semi-private rooms are higher at $3,850 compared to both county and state averages of approximately $2,800. The two-bedroom accommodations stand out with a price of $4,150 per month - higher than both averages but reflective of the premium living experience offered. Overall, Chaparral Winds positions itself as an appealing choice for residents looking for value in assisted living and memory care services while ensuring quality care in a welcoming environment.
Chaparral Winds Assisted Living & Memory Care is located at 16623 N. West Point Parkway, Surprise, AZ 85374 in Maricopa County, Arizona
Medication management at Chaparral Winds ensures that residents receive their prescribed medications accurately and on time, which is crucial for individuals with dementia or Alzheimer's disease who may struggle with memory and cognitive function. This structured approach reduces the risk of medication errors, enhances adherence to treatment plans, and ultimately supports overall health and well-being. Incontinence care is equally essential, as it addresses a common challenge faced by those with cognitive impairments, promoting dignity and comfort. By providing compassionate assistance in this area, staff can minimize anxiety and maintain residents' self-esteem, while also ensuring cleanliness and preventing potential health issues associated with incontinence. Together, these features create a supportive environment that fosters a higher quality of life for residents navigating the complexities of memory disorders.
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