Sunrise Home Facility III

Pros

• Catherine and Pam are praised for fantastic care and support.
• The staff genuinely cares for residents and forms deep attachments.
• Sunrise Care Homes keep spaces bright, clean, and held to high standards of care.
• The homes listen, care, provide, and are loving, earning strong recommendations.
• The facilities are tastefully decorated, comfortable, with wide-open spaces and easy room access.
• Catherine answers questions thoroughly and provides a great experience.
• The team delivers exceptional care, with care and compassion described as amazing.
• The owners are kind, compassionate, and prioritize people and excellence in care.
• The leadership guides with compassion, ensuring thoughtful, personalized care.
• The staff's love and effort show in residents' joy and health.
• The homes offer a clean, safe environment with activities to keep residents mentally stimulated and creative.
• Shea Care Homes are beautiful, newly renovated, bright, and happy, with staff that are helpful and caring.
• Pam Vance and her team consistently meet residents' needs and go above and beyond.
• Families feel peace knowing their loved ones are in capable and caring hands.

Cons

• The reviewer indicated that the woman who answered the phone was very rude and refused to answer questions, describing it as not a way to run a business.

Review

When my dad arrived at Sunrise Care Home, he was in hospice and in very bad shape. What followed felt nothing short of miraculous to our family: Catherine, the owner, and Pam, along with a devoted group of caregivers, helped us navigate a new and profoundly difficult chapter. What started as a prognosis of only a week or two blossomed into almost two years of meaningful, compassionate care. The love and practical support from Sunrise's team - especially Nubia, Paola, and Orlando - made the days brighter and more bearable for my dad, and for us as his family. Watching his quality of life improve, even if only gradually, was a gift we will never forget, and it's clear that the staff's warmth and dedication played a central role in that journey.

The day-to-day experience at Sunrise Care Homes is shaped by people who truly care. They listen, they respond, and they go above and beyond to ensure that every resident feels seen and valued. The family sensed an atmosphere of genuine love in the care my dad received, and we could tell that the staff had come to care for him as if he were their own. The spaces were kept bright and full of light, the environment was consistently clean, and the care standards were high across the board. It wasn't just professional care; it was care infused with kindness, patience, and respect for the dignity of each resident.

Several reviews highlight Sunrise Care Homes as a place where families feel heard and supported from the very first contact. Catherine's (the owner) warmth and dedication stood out in our experience, and many others note that she meets with families to tour the facility, answer questions, and ensure they feel comfortable about making a difficult decision. The homes are described as tastefully decorated with wide open spaces and easy access to rooms, and repeatedly described as impeccably clean. Those early conversations and tours set a tone of reassurance that future residents would be well cared for, which is precisely what families come to the facility seeking.

The leadership and the caregiving team also leave a lasting impression beyond the initial tours. One reviewer, who partners professionally with Sunrise Care Homes, spoke of Catherine and her staff delivering "the nicest homes and exceptional care," underscoring a culture of excellence that extends beyond individual moments. The sentiment is echoed by others who have tracked the day-to-day care over time; they note a loving, positive, and family-oriented atmosphere where caregivers take pride in maintaining a safe, clean environment and engaging residents in meaningful activities. It's clear that for many families, Sunrise isn't just a place to stay; it's a community where the well-being of each resident is the top priority.

The Shea Home portion of Sunrise Care Homes receives particular praise for its leadership and the way it blends upscale comfort with attentive care. Several accounts describe the Shea and Sunrise facilities as beautiful, newly renovated spaces that feel welcoming rather than clinical. The manager, Pam Vance, and her team are repeatedly commended for going above and beyond to ensure residents' needs are consistently met. The overall tone is of an upscale, yet homelike environment where residents can enjoy a sense of normalcy and dignity, with staff who are caring, knowledgeable, and responsive to both residents and families. Moments of gratitude are common, with families expressing confidence in the care their loved ones receive.

Across the many testimonials, the personal impact of the staff comes through most vividly. People describe caring hands, compassionate hearts, and a level of engagement that makes the difference in day-to-day life for residents. Comments about the "care, the compassion, and the warmth" emphasize a culture that treats each person as a person first, not just a patient or resident. The owner's leadership - often highlighted as the source of that culture - appears to set a standard that the entire team strives to uphold: attentiveness at every stage, respectful communication, and a shared commitment to the dignity and happiness of residents.

Despite the overwhelmingly positive tone, one brief note of caution appears in the mix. A caller once encountered a rude response when attempting to speak with the owner about placing a loved one in the home. It's a small counterpoint in an otherwise glowing collection of experiences, and it serves as a reminder that even the best care environments can occasionally have hiccups in front-desk interactions. The vast majority of feedback, however, centers on the breadth of kindness, thoroughness, and the deep sense of family that Sunrise Care Homes fosters.

In summary, Sunrise Care Homes, including the Shea Home, emerges in these accounts as a sanctuary of compassionate, high-quality elder care. The staff - led by Catherine, with Pam and a dependable team of caregivers like Nubia, Paola, and Orlando - offer not only professional care but a lived philosophy of respect, dignity, and love for every resident. Families repeatedly express relief and gratitude for the way their loved ones are treated, the clean and bright environments, and the real sense that Sunrise is a place where care is delivered with heart. For many, the decision to place a loved one here feels less like a leap of faith and more like stepping into a deeply trusted community.

This area of Scottsdale, Arizona offers a convenient and vibrant community for those considering senior living. With multiple places of worship nearby such as Impact Church and St Bernadette Catholic Church, residents have access to spiritual support and engagement. There are also various cafes and restaurants like Starbucks, Butters Pancakes & Cafe, and Mastro's Ocean Club for socializing and dining out. For healthcare needs, there are several pharmacies and physicians offices within a short distance, including the renowned Mayo Clinic. The area also boasts beautiful parks like Kierland Park and Thompson Peak Park for leisurely strolls or outdoor activities. Additionally, there are transportation options like Enterprise Rent-A-Car and Scottsdale Municipal Airport for travel convenience. Overall, this part of Scottsdale provides a well-rounded environment with amenities that cater to the needs and interests of seniors looking for a comfortable and engaging lifestyle.

Places of Worship

• Impact Church (0.2 miles)
• St Bernadette Catholic Church (2.1 miles)
• Shepherd of the Desert Lutheran Church (3.6 miles)
• New Vision Center for Spiritual Living (3.9 miles)

Cafes

• Starbucks (0.9 miles)
• Butters Pancakes & Cafe (1.9 miles)
• Dutch Bros Coffee (2.1 miles)
• Panera Bread (2.1 miles)
• Starbucks (2.6 miles)
• Dutch Bros Coffee (3.9 miles)
• Dutch Bros Coffee (4.4 miles)

Restaurants

• Mastro's Ocean Club (0.9 miles)
• The Cheesecake Factory (0.9 miles)
• Volanti Restaurant & Lounge (1 miles)
• SugarJam (1.5 miles)
• Cooper's Hawk Winery & Restaurants (1.8 miles)
• In-N-Out Burger (1.8 miles)
• Loco Patron (1.9 miles)

Transportation

• Scottsdale Municipal Airport (SDL) (1 miles)
• Enterprise Rent-A-Car (1.9 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)

Physicians

• Arizona Allergy Associates (1.6 miles)
• Associated Retina Consultants (1.8 miles)
• Arizona Asthma & Allergy Institute (1.8 miles)
• Mayo Clinic (2.7 miles)
• Albert Andres, MD (2.7 miles)
• Care MD (2.7 miles)
• Dr Bruce Lachot and Dr Kent C. Loo, DDS (2.7 miles)

Parks

• Kierland Park (1.7 miles)
• Desert Horizon Park (2.4 miles)
• Thompson Peak Park (4.1 miles)

Hospitals

• Piper Surgery Center (3.2 miles)
• Mayo Clinic (3.6 miles)

Theaters

• Harkins Theatres Scottsdale (3.2 miles)
• AMC DINE-IN Desert Ridge 18 (5.1 miles)