7044 East Thunderbird Road, Scottsdale, AZ 85254
For more information about senior living options: (844) 490-3973
The facility is run by a caring husband-and-wife team, Winston and Claire, and is doing a great job. The residents appear happy and content, with their smiles reflecting a home-like atmosphere. The food prepared here is well planned and delights the residents. The facility offers a warm, family environment with caring caregivers. The staff are friendly and good, and the owners support them in serving the patients. The place is clean and well organized, and the staff are well trained and professional. The location is ideal and near establishments.
A constant revolving door of staff was reported during the mother's time there. The food was described as terrible, cheap, over-processed, mostly frozen, to the point she wouldn't eat it. The death notification was sent by text rather than a phone call, which was deemed unbelievable. She reportedly lay in bed all night with no one noticing she had died, indicating little nighttime resident attention. Staff were said to hurry to clear the room after death, carrying belongings out and spilling liquid from a minifridge. The facility charged the last full month's payment with no prorating after death. The reviewer called the place not professional. The owners seemed awesome during the initial tour but disappeared afterward and only sent a text. Kierland Care Assisted Living has a lot of room for improvement. The staff were described as terrified of the deceased's body, suggesting inexperience.Kierland Care Assisted Living in Scottsdale is best suited for families seeking a warm, home-like atmosphere where caregiving feels personal and consistent, and where residents can settle into a sustained, community-focused routine. The model leans into a small, family-style operation under owners Winston and Claire, with an emphasis on personal attention, daily engagement, and a sense of belonging. It is especially appropriate for residents who need ongoing assistance with daily living and mobility but who also value a facility that prioritizes relationships, a cheerful environment, and accessible amenities nearby. For longer-term placements where continuity of care and a strong, family-driven culture are paramount, Kierland presents a compelling fit.
Those who may want to consider alternatives are those prioritizing ironclad staffing stability, ultra-high consistency in professional protocols, and flawless end-of-life processes. Families who place a premium on exacting, formalized procedures, or on top-tier dining quality without compromise, may find more value elsewhere. If a resident requires a high degree of nocturnal monitoring, or if timely, proactive communication during sensitive events is non-negotiable, this facility could feel uneven. In short, Kierland's charm and care ethic shine; when institutional rigor and communication discipline are the top criteria, other options may be preferable.
The strongest positives here revolve around leadership, environment, and daily care. The transition to new ownership appears to have reinforced a clean, well-organized setting with staff described as well-trained and professional. Residents and families consistently note a palpable sense of ease, community, and home-like warmth - qualities reinforced by staff's hands-on assistance with personal care and mobility. The location itself adds practical value, placing residents near shopping and services, while the family atmosphere under Winston and Claire helps sustain meaningful social connections and a predictable daily rhythm that many long-term residents crave.
But the negatives, when they surface, cut against that same warmth in meaningful ways. A history of staff turnover can undermine reliability and consistency of care, and when a resident's passing is not handled with timely, considerate communication, the experience can feel jarring and unprofessional. Accounts of night-time attentiveness or attentiveness during delicate moments raise legitimate concerns about safety nets after hours. Additionally, issues around handling a resident's belongings and room turnover after death - and the perception of non-prorated payments in the event of premature discharge - signal gaps in policy and execution that families must scrutinize. Food quality, once praised, is not uniformly described in recent voices, with critiques focusing on over-processed or less appealing meals. Taken together, these cons are not mere niggles; they threaten the consistency and trust crucial to a residence in the long game.
The key question becomes whether the pros can offset the cons through ongoing improvement and responsive leadership. Kierland's strengths - genuine caregiver warmth, a family-oriented culture, clean and organized spaces, and a community feel - are precisely the anchors families want when selecting long-term care. If Winston and Claire maintain open, visible leadership, address staffing stability, and tighten protocols around critical communications and end-of-life procedures, the positive elements can not only hold but deepen. The facility's ability to translate small-scale, attentive care into sustained resident satisfaction will determine whether the current mix of risk and reward tilts toward endorsing Kierland as a long-term home.
For families weighing Kierland, concrete, up-front checks are essential. Before making a decision, request direct conversations with frontline caregivers, observe night-time routines, and solicit recent references about staffing stability. Probe how meals are planned and prepared, and ask for a clear explanation of any policies around prorated charges, room turnover, and the timing of personal items after a resident passes. Seek transparency about how owners handle difficult moments with families and how consistently leadership is on-site. If these processes align with expectations - if there is a credible plan to stabilize staffing, improve communication, and standardize after-death procedures - Kierland can be an outstanding match for a family prioritizing a caring, home-like environment. If not, it is prudent to explore alternatives that emphasize institutional reliability and high-end operations.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kierland Care Assisted Living in Scottsdale, AZ is a premier senior living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a fully furnished living space with housekeeping services, allowing residents to enjoy a hassle-free lifestyle.
One of the highlights of Kierland Care Assisted Living is its spacious dining room where nutritious meals are prepared and served. Special dietary restrictions are accommodated to cater to individual needs. Additionally, the community offers assistance with diabetes diet management for those requiring it.
Residents can take advantage of the beautiful outdoor spaces and garden within the community, providing a serene atmosphere for relaxation or socializing with fellow residents. Wi-Fi/high-speed internet access is available throughout the premises, ensuring residents stay connected with their loved ones effortlessly.
The dedicated staff at Kierland Care Assisted Living are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents adhere to their prescribed treatments.
The community understands the importance of maintaining an active lifestyle and thus offers scheduled daily activities for residents to participate in. These activities aim to enhance cognitive abilities while promoting physical fitness and social engagement.
Kierland Care Assisted Living is conveniently located near essential amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to necessary services and entertainment options.
Overall, Kierland Care Assisted Living provides a comfortable and supportive environment for seniors looking for personalized care in Scottsdale, AZ. With its comprehensive amenities and top-notch care services, this community aims to enhance the quality of life for its residents while promoting independence and well-being.
Kierland Care Assisted Living is located at 7044 East Thunderbird Road, Scottsdale, AZ 85254 in Maricopa County, Arizona
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