Kierland Care Assisted Living

7044 East Thunderbird Road, Scottsdale, AZ 85254

For more information about senior living options: (844) 490-3973

4.4 from 7 reviews
5 stars
6
4 stars
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3 stars
0
2 stars
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1 stars
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Assisted Living

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    Overall Review of Kierland Care Assisted Living

    Pros

    • pro The facility is run by a caring husband-and-wife team, Winston and Claire, creating a family-like environment.
    • pro The meals are well planned and delight the residents.
    • pro The staff are friendly, well-trained, and professional, and residents seem happy and well cared for.
    • pro The facility is clean, well organized, and well located.
    • pro Residents feel at home and there is a strong sense of community.
    • pro The care provided is wonderful and worthy of five stars.
    • pro The owners actively support their workers to ensure high-quality service.
    • pro Visitors have given the facility five-star ratings.

    Cons

    • pro There was a constant revolving door of staff, indicating turnover is a major issue.
    • pro The food was terrible, cheap, over-processed, mostly frozen, and not fit for the resident to eat.
    • pro When the mother passed away, the facility texted the notification instead of calling, which was deemed unbelievable.
    • pro The resident lay in bed all night with nobody noticing, suggesting little attention to residents during the night.
    • pro Staff were eager to clear out the room, carrying belongings to the car and even a fridge with liquid spilling, which was described as ridiculous.
    • pro The staff seemed terrified of the body, implying inexperience.
    • pro The facility kept the last month's payment in full, with no prorating after the resident passed away.
    • pro The place is described as not professional.

    Review

    Kierland Care Assisted Living appears, from the voices of several families and visitors, to be a place of strong warmth, community, and family-like care. One family notes that their brother has been a resident for two years and seems genuinely happy there, with his contentment evident in his smile and a sense of belonging. They praise the meals as well-planned and created to delight the residents, and they describe the facility as being run by caring caregivers in an atmosphere that feels like a real family environment. Based on their experience, they reserve five stars for what they see as a supportive, homey setting.

    Another account comes from a father whose experience with the home care facility left a lasting impression. He was impressed that, beyond friendly and capable caregivers, the owners themselves actively supported their workers to deliver good service to patients. He describes the care as very satisfying and says it feels "just like home," underscoring the sense that the owners are invested in both staff and residents and that this relationship translates into better care for those who live there.

    Following this, several visitors note positive changes under new management. They describe a clean, well-organized environment and staff who are well trained and professional. The residents come across as happy and well cared for, and the location is highlighted as highly convenient - situated near nearby establishments. The impression is that the facility's leadership and operations are aligned toward a high standard of care, with a conducive setting for long-term residence.

    A recent visit reinforces the same themes: residents appear at ease and there is a palpable sense of community within the facility. Staff are observed providing personal care, mobility assistance, and other needed support, with reviewers labeling Kierland Care Assisted Living as the best place for long-term care and emphasizing that people feel at home there. This sentiment echoes another account from about a year earlier, which similarly stresses the homey atmosphere and the staff's readiness to support residents' daily needs.

    Another reviewer offers a concise note of gratitude, simply thanking Kierland Care Assisted Living for the wonderful care provided. This acknowledgment sits alongside the earlier expressions of comfort, stability, and attentiveness, collectively painting a picture of a facility that, for many families, delivers on promises of warmth, professional care, and a welcoming environment.

    Yet not all experiences are perfectly aligned with the favorable stories. A mother's time at Kierland Care was brief and marred by troubling concerns about staff turnover. The reviewer describes a "constant revolving door" of staff, which they identify as a major issue for continuity of care. Food quality is criticized as terrible and cheap, with too much processing and reliance on frozen items, to the point that the reviewer had to bring in a fridge and supplement dinners themselves.

    In their most distressing observations, the reviewer recounts being notified of the mother's death by text rather than a phone call, a detail that felt insensitive and unacceptable to them. They describe the mother dying in bed overnight without staff noticing, based on hospice input and the timing of rigor, which suggests a significant lapse in nighttime attention. The post-mortem handling of belongings was abrupt and hasty; items were moved to the car, a minifridge carried sideways with liquids spilled, and there was a perception of inexperience or fear among staff during this difficult moment.

    Financial policies and communications also drew criticism. The reviewer notes that Kierland Care kept the last month's payment in full even after the resident's death, with little flexibility for prorating, and they felt pressured to remove belongings quickly, before they had a chance to react. The owners, who had seemed impressive during the initial tour, were not as present afterward, and a text message became the norm for important updates. The review ultimately frames the facility as having significant room for improvement, especially in how they treat families of the deceased and in internal processes.

    Despite the harsh critique, the reviewer does acknowledge a constructive takeaway: there is room for improvement, particularly in areas like food quality - advocating for meals with less sugar and sodium - plus stronger staff retention and enhanced sensitivity in communications with grieving families. They imply that, with focused changes in these areas, Kierland Care Assisted Living could address the shortcomings that some families experienced and better honor the positive aspects highlighted by others.

    Taken together, the collection of reviews presents a facility that many families view as a warm, caring, and home-like environment, with strong leadership and a clear sense of community. At the same time, there are serious concerns raised about staff turnover, nighttime attention, communication practices, and certain aspects of care following a resident's death. The narratives point to a complex picture: Kierland Care Assisted Living holds considerable promise and has earned vivid praise from many families, but it also faces challenges that it would do well to address to ensure consistently high-quality care for every resident and family.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (13 miles away) Phoenix Sky Harbor International (13 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Kierland Care Assisted Living in Scottsdale, AZ is a premier senior living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a fully furnished living space with housekeeping services, allowing residents to enjoy a hassle-free lifestyle.

    One of the highlights of Kierland Care Assisted Living is its spacious dining room where nutritious meals are prepared and served. Special dietary restrictions are accommodated to cater to individual needs. Additionally, the community offers assistance with diabetes diet management for those requiring it.

    Residents can take advantage of the beautiful outdoor spaces and garden within the community, providing a serene atmosphere for relaxation or socializing with fellow residents. Wi-Fi/high-speed internet access is available throughout the premises, ensuring residents stay connected with their loved ones effortlessly.

    The dedicated staff at Kierland Care Assisted Living are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents adhere to their prescribed treatments.

    The community understands the importance of maintaining an active lifestyle and thus offers scheduled daily activities for residents to participate in. These activities aim to enhance cognitive abilities while promoting physical fitness and social engagement.

    Kierland Care Assisted Living is conveniently located near essential amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to necessary services and entertainment options.

    Overall, Kierland Care Assisted Living provides a comfortable and supportive environment for seniors looking for personalized care in Scottsdale, AZ. With its comprehensive amenities and top-notch care services, this community aims to enhance the quality of life for its residents while promoting independence and well-being.

    Nearby Places of Interest

    Places of Worship

    • Impact Church (0.2 miles)
    • St Bernadette Catholic Church (2.1 miles)
    • Shepherd of the Desert Lutheran Church (3.6 miles)
    • New Vision Center for Spiritual Living (3.9 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Butters Pancakes & Cafe (1.9 miles)
    • Dutch Bros Coffee (2.1 miles)
    • Panera Bread (2.1 miles)
    • Starbucks (2.6 miles)
    • Dutch Bros Coffee (3.9 miles)
    • Dutch Bros Coffee (4.4 miles)

    Restaurants

    • Mastro's Ocean Club (0.9 miles)
    • The Cheesecake Factory (0.9 miles)
    • Volanti Restaurant & Lounge (1 miles)
    • SugarJam (1.5 miles)
    • Cooper's Hawk Winery & Restaurants (1.8 miles)
    • In-N-Out Burger (1.8 miles)
    • Loco Patron (1.9 miles)

    Transportation

    • Scottsdale Municipal Airport (SDL) (1 miles)
    • Enterprise Rent-A-Car (1.9 miles)

    Pharmacies

    • Walgreens (1.3 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (2.1 miles)
    • CVS Pharmacy (2.4 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3.1 miles)

    Physicians

    • Arizona Allergy Associates (1.6 miles)
    • Associated Retina Consultants (1.8 miles)
    • Arizona Asthma & Allergy Institute (1.8 miles)
    • Mayo Clinic (2.7 miles)
    • Albert Andres, MD (2.7 miles)
    • Care MD (2.7 miles)
    • Dr Bruce Lachot and Dr Kent C. Loo, DDS (2.7 miles)

    Parks

    • Kierland Park (1.7 miles)
    • Desert Horizon Park (2.4 miles)
    • Thompson Peak Park (4.1 miles)

    Hospitals

    • Piper Surgery Center (3.2 miles)
    • Mayo Clinic (3.6 miles)

    Theaters

    • Harkins Theatres Scottsdale (3.2 miles)
    • AMC DINE-IN Desert Ridge 18 (5.1 miles)

    Frequently Asked Questions

    Where is Kierland Care Assisted Living?

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