Elite Loving Care Home

Pros

• The home is kept clean and well-maintained.
• Medication management appears to be efficient and well-documented.
• The staff seems to have a good system in place for issuing medication.

Cons

• The staff members have very little training on dealing with TBI patients and are not qualified medical professionals.
• The care provided at this facility was disappointing and inadequate.
• There are no activities for the patients, leading to boredom and restlessness.
• The meals provided are neither nutritious nor tasty.
• The staff is rude and unprofessional in handling problems.
• Problem behaviors such as drinking and drug use are not effectively addressed by the staff.
• The owner/manager is rarely present at the facility, often being out of the country for extended periods of time.

Review

In a recent review, it was mentioned that the facility advertised having a therapist, speech therapist, nurse, and doctor on staff. However, it turns out that this information is not accurate. The only staff members at this location are non-medical caregivers who have minimal training in dealing with patients suffering from Traumatic Brain Injuries (TBI). This lack of professional expertise definitely impacted the quality of care provided to loved ones.

According to the reviewer, the care received at this facility was disappointing. One major concern highlighted was the absence of any activities for the patients. This suggests that individuals residing there had limited opportunities for mental and physical stimulation, which is crucial for rehabilitation and overall well-being.

The meals served were also deemed inadequate both in terms of nutrition and taste. Proper nourishment plays a significant role in aiding recovery, but it seems that this facility fell short in providing quality food options for its residents. This can greatly affect patient morale and contribute to an unsatisfactory experience.

The behavior of the staff further added to the negativity surrounding this facility. The reviewer described them as rude and unprofessional when handling problems. This lack of professionalism may create an uncomfortable environment for patients and their families during what is already a challenging time.

One concerning aspect raised by the reviewer was how problem behaviors such as drinking and drug use were allowed without confrontation or intervention by staff members. This indicates a potential negligence in properly addressing these issues which could have serious consequences for both individual patients and the overall community living within the facility.

On a positive note, cleanliness seemed to be one area where this establishment excelled. The reviewer acknowledged that they do maintain a clean environment which is essential in preventing infections or other health complications that could arise due to poor sanitation practices.

Additionally, medication management appeared to be satisfactory based on records kept and an efficient system for administering medications. Ensuring accurate medication distribution is crucial for patients with TBI who often rely on these drugs to manage their symptoms and aid in the recovery process.

However, a notable concern raised was the absence of the owner/manager. It was reported that this individual was rarely present at the facility and frequently absent for extended periods, sometimes up to 60-80 days, which inevitably raises questions about their level of involvement and commitment to providing quality care.

Overall, it seems that this facility failed to meet expectations. Despite its claims of having medical professionals on staff, specialized care for TBI patients was lacking. The absence of stimulating activities, poor meal quality, unprofessional staff behavior, and failure to address problem behaviors all contributed to a disappointing experience for residents and their families. While cleanliness and medication management were commendable aspects, they did little to alleviate the overall concerns surrounding the care provided.

This part of Scottsdale, Arizona offers a mix of convenient amenities and services that cater to a mature demographic. With a variety of places of worship nearby, residents have options for spiritual fulfillment. The area also boasts an array of dining options, from upscale restaurants like Mastro's Ocean Club to more casual spots like In-N-Out Burger. Access to pharmacies such as Walgreens and CVS Pharmacy ensures easy access to medication and healthcare needs. Nearby transportation options like Scottsdale Municipal Airport and Enterprise Rent-A-Car provide convenience for travel. For medical care, there are several reputable physicians in the vicinity, including Arizona Allergy Associates and Camelback Women's Health. Additionally, the presence of parks like Kierland Park offers opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded environment for senior living with access to essential services and amenities.

Places of Worship

• Impact Church (0.6 miles)
• St Bernadette Catholic Church (2 miles)
• New Vision Center for Spiritual Living (3.7 miles)
• Shepherd of the Desert Lutheran Church (3.9 miles)

Restaurants

• Mastro's Ocean Club (1.1 miles)
• The Cheesecake Factory (1.2 miles)
• Volanti Restaurant & Lounge (1.4 miles)
• Birdcall (1.9 miles)
• SugarJam (2 miles)
• Cooper's Hawk Winery & Restaurants (2.1 miles)
• In-N-Out Burger (2.1 miles)

Cafes

• Starbucks (1.1 miles)
• Butters Pancakes & Cafe (2.3 miles)
• Dutch Bros Coffee (2.5 miles)
• Panera Bread (2.6 miles)
• Starbucks (3 miles)
• Dutch Bros Coffee (4 miles)
• Dutch Bros Coffee (4.6 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)
• Fry's Pharmacy (3.2 miles)

Transportation

• Scottsdale Municipal Airport (SDL) (1.4 miles)
• Enterprise Rent-A-Car (2.3 miles)

Physicians

• Arizona Allergy Associates (1.9 miles)
• Arizona Asthma & Allergy Institute (2.2 miles)
• Associated Retina Consultants (2.2 miles)
• Care MD (2.3 miles)
• Camelback Women's Health (2.8 miles)
• Elite Plastic Surgery (2.9 miles)
• Desert Center For Allergy (3 miles)

Parks

• Kierland Park (1.9 miles)
• Desert Horizon Park (2.2 miles)
• Thompson Peak Park (4.3 miles)

Theaters

• Harkins Theatres Scottsdale (3.4 miles)
• AMC DINE-IN Desert Ridge 18 (5 miles)

Hospitals

• Piper Surgery Center (3.5 miles)
• Mayo Clinic (3.6 miles)