Brookdale North Glendale

Pros

• The community is known for its friendly and caring staff who treat residents like family.
• Residents consistently enjoy a clean, welcoming environment with ample activities to keep them engaged.
• Brookdale North Glendale is praised for its excellent memory care program in a smaller, intimate setting.
• Family members appreciate the good communication from the staff regarding their loved ones' care and well-being.
• The facility's outdoor area, along with its cozy layout, creates a home-like atmosphere that residents and visitors truly enjoy.
• Many families express satisfaction with the level of individualized care their loved ones receive, making them feel comfortable and valued.
• Overall, Brookdale North Glendale is highly recommended for those seeking reliable long-term care options.

Cons

• One reviewer mentioned that despite the great staff, communication from Brookdale was lacking when their mother fell and bumped her head; they only found out about it from a hospice worker.
• A family expressed dissatisfaction, stating that after initially being promised attentive care, they experienced issues such as malfunctioning call strings and accessibility to their loved one's wheelchair, resulting in falls.
• Another reviewer highlighted that while the facility is lovely, there have been multiple instances of frustrating management turnover.
• Concerns were raised regarding unexpected price increases that were not communicated effectively to the families until later.
• Some reviewers noted that even though staff were friendly and caring, there were instances where other residents wandered into their loved ones' rooms and made them uncomfortable.

Review

Brookdale North Glendale is a small community that has garnered numerous positive reviews from residents' families, mainly for its clean, inviting atmosphere and dedicated staff. Many of the reviewers emphasize the kindness and caring nature of the employees, who they describe as friendly and accommodating. Families appreciate that the facility maintains regular updates with the Power of Attorney (POA) regarding any changes affecting their loved ones. The staff's commitment to creating a supportive environment appears to be a cornerstone of Brookdale’s reputation, reinforcing the idea that each resident is treated like family rather than just another number in a large institution.

The facility offers an excellent memory care program designed specifically for those with cognitive impairments. This focus on memory care sets Brookdale apart from other assisted living options where memory care is merely a sectioned-off area within larger facilities. Several families chose Brookdale precisely for this reason, highlighting its intimate setting with only around 30 residents, allowing for personalized attention and care tailored to individual needs. Families have noted that the small community size fosters greater engagement among residents, ensuring no one feels isolated or neglected.

While many reviewers rave about the activities provided at Brookdale—which range from daily interactive sessions to special events—there are varying experiences regarding participation levels among residents. Some families observed that their loved ones were active and happy in this vibrant atmosphere, often participating in birthday celebrations and other social gatherings. However, there were also concerns raised about communication regarding specific incidents and overall administration responsiveness when it came to administering care plans effectively.

One recurring theme throughout these reviews is the importance of communication between staff and family members. Many praised Brookdale for being proactive in notifying families about their loved ones’ well-being or addressing any questions promptly. Reviewers expressed gratitude for how approachable management was, even offering constructive feedback positively received by leadership regarding their loved one's care experience. Yet some noted lapses in communication during critical situations, such as health incidents that went unreported until brought up by other personnel like hospice workers.

The ambiance within Brookdale North Glendale contributes significantly to its appeal: multiple families mentioned a quiet yet dynamic environment filled with warmth and camaraderie among both staff and residents. One reviewer described it as having a "quiet calm" paired with always something happening—a perfect blend that makes visiting enjoyable while ensuring all needs are met without overwhelming anyone involved. The cleanliness of the facility is also frequently highlighted—families feel assured knowing their loved ones reside in an environment kept immaculate by diligent staff members.

Cost considerations are inevitably part of discussions when choosing long-term care facilities like Brookdale; many families acknowledge recent price increases but generally feel these adjustments fall within expected ranges for memory care services. While some express dissatisfaction over rising fees without adequate prior notice—which became apparent upon finding letters left in rooms—it does not seem to overshadow the overall positive experience most families report after having placed their loved ones at Brookdale North Glendale.

In conclusion, while there are areas where improvement may be necessary—particularly concerning communication protocols—the overall sentiment surrounding Brookdale North Glendale remains overwhelmingly favorable. With its attentive staff, engaging programming tailored specifically for memory care individuals within an intimate setting, many families find solace knowing they made an informed choice for their loved ones’ well-being amidst challenging circumstances associated with aging or cognitive decline.

This part of Glendale, Arizona, offers a variety of amenities that cater to seniors looking for a convenient and comfortable lifestyle. With a range of dining options such as Italian cuisine at Babbo Italian Eatery or classic American fare at Zipps Sports Grill, residents can enjoy delicious meals close to home. The proximity of parks like Thunderbird Park and Fletcher Heights Park provides opportunities for outdoor recreation and relaxation. Additionally, there are multiple healthcare options available including Arrowhead Dermatology PC and Arrowhead Hospital for medical needs. Places of worship like St Thomas More Parish and CCV Childrens Building offer spiritual support for those seeking community involvement. Pharmacies like Fry's Pharmacy and Walgreens provide easy access to medications, while cafes such as Starbucks and Dutch Bros Coffee offer gathering spots for socializing over a cup of coffee. For entertainment, theaters like AMC Arrowhead 14 are within a short drive. Overall, this area offers a well-rounded environment for seniors seeking a vibrant and convenient place to call home in Glendale.

Restaurants

• Babbo Italian Eatery (1 miles)
• Zipps Sports Grill (1.8 miles)
• The Cafe (1.8 miles)
• Mochilero Kitchen (1.9 miles)
• McDonald's (1.9 miles)
• Biscuits Cafe (2.1 miles)
• Heroes Pub and Grub (2.2 miles)

Parks

• Thunderbird Park (1.2 miles)
• Fletcher Heights Park (1.7 miles)
• Foothills Park (2.4 miles)
• Mountain Ridge Park (2.6 miles)
• Green Belt (3.3 miles)
• Paseo Highlands Park (4.2 miles)

Physicians

• Arrowhead Dermatology PC (1.2 miles)
• Kevin Turner (1.8 miles)
• Arrowhead Hospital - Bryan Ficarra, DO (2 miles)
• HonorHealth Medical Group - West Union Hills - Primary Care (2 miles)
• SimonMed Imaging (2 miles)
• Arrowhead Endoscopy & Pain Management Center (2 miles)
• Phoenix Neurology & Sleep Medicine (2.4 miles)

Places of Worship

• St Thomas More Parish (1.6 miles)
• CCV Childrens Building (1.7 miles)
• Christ's Church of the Valley (1.7 miles)
• Phoenix Arizona Temple (2.1 miles)
• The Church At Arrowhead (2.6 miles)
• Copper Hills Church (3.8 miles)

Pharmacies

• Fry's Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)

Cafes

• Starbucks (2.4 miles)
• Dutch Bros Coffee (3.3 miles)
• Starbucks (3.6 miles)
• The Well Coffee Company (4.1 miles)
• Black Rock Coffee Bar (4.2 miles)
• Starbucks (4.3 miles)
• Panera Bread (4.4 miles)

Theaters

• AMC Arrowhead 14 (3.1 miles)
• Arrowhead Fountains 18 (4.2 miles)
• AMC Deer Valley 30 (4.8 miles)

Hospitals

• HonorHealth Health Center (4.8 miles)