Hillcrest Assisted Living

Hillcrest Assisted Living in Glendale, AZ

7254 West Williams Drive, Glendale, AZ 85310

For more information about senior living options: (844) 490-3973

4.3 from 29 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
0
1 stars
4

Assisted Living Board and Care Home Respite Care

Hillcrest Assisted Living Costs & Pricing

Hillcrest Assisted Living offers a competitive pricing structure for its residents, with a monthly cost of $3,000 for a private room. This rate is notably lower than the average costs in Maricopa County, which stands at $3,318, and the state average for Arizona at $3,345. By positioning itself below these benchmarks, Hillcrest provides an appealing option for individuals seeking quality assisted living services without the financial strain that can accompany such care. This affordability combined with the supportive environment helps ensure that residents receive both comfortable living accommodations and comprehensive support tailored to their needs.

Floor plansHillcrest Assisted LivingMaricopa CountyArizona
Private$3,000$3,318$3,345

Overall Review of Hillcrest Assisted Living

Pros

  • pro Brookdale North Glendale is clean, beautifully decorated, and feels like home.
  • pro The management goes above and beyond to support families during transitions.
  • pro The caregivers treat residents as if they were their own family.
  • pro There is abundant interaction and activities that keep residents active and happy.
  • pro The staff are amazing and genuinely care for residents with heart.
  • pro The environment is homey, inviting, and upbeat, like a family.
  • pro The care team is exemplary, with long-tenured staff who know each resident well.
  • pro The atrium is welcoming and the facility feels warm and well-maintained.
  • pro Individual staff members, such as Briana, are warm, respectful, and deeply dedicated to residents.

Cons

  • pro It isn't senior living; it's suffering.
  • pro A grandmother received second-degree burns from soup served at an unsafe temperature.
  • pro The patient was left sitting in burning jeans for more than 16 hours with no care, no family notification, and no incident report filed.
  • pro Ambulance was called only after the family arrived and demanded it; paramedics said the burns required a burn unit.
  • pro There is leadership instability and no accountability.
  • pro New management is terrible, retaliates against employees, belittles staff, and tells blatant lies to get people out.

Review

Hillcrest Assisted Living in Glendale is best suited for seniors who want a truly intimate, home-like setting where staff know residents by name and daily routines feel predictable and calm. With a small private-home format housing around five residents, the community prioritizes personal attention, easy navigation for wheelchair users, and straightforward care plans. On-site leadership matters here: the manager lives on site, caregivers are certified, and there is a nurse who comes in and remains on call. Private and semi-private rooms with accessible bathrooms, plus a backyard and patio, reinforce a sense of independence within a clearly structured, family-tinged environment.

This is not the right fit for families seeking the breadth of services found at larger campuses or memory-care specialists. Hillcrest markets three levels of care, but the reality is a scaled operation with limited on-site medical resources. For residents with complex medical needs, high-dependency care, or pronounced memory-care requirements, alternatives with dedicated 24/7 clinical coverage and specialized memory-support environments are usually more appropriate. Families should plan for an arrangement that can escalate smoothly if medical needs intensify, something a bigger campus is more likely to accommodate.

The strongest points here are practical and tangible. Clean, comfortable spaces, home-cooked meals, and routine housekeeping and laundry support keep daily life straightforward and predictable. The small size nurtures a tight-knit atmosphere where staff members reportedly form meaningful relationships with residents. The on-site management and certified caregivers contribute to consistent oversight, while the option of private or semi-private rooms supports privacy and dignity. The outdoor space adds a welcome dimension for residents who enjoy fresh air and a contained, manageable place to stroll or sit.

However, the constraints are real and must be weighed carefully. A five-resident setting limits the level of day-to-day medical supervision and the breadth of activity programming that larger centers can sustain. Transport responsibilities fall to families, which can complicate scheduling for medical appointments or visits. The reviews also hint at variability in staff experience or environment - an important reminder that small facilities can hinge on a few team members, so diligence during tours is essential. Prospective residents should ask pointed questions about incident reporting, response times, and how care plans are updated as needs evolve.

By contrast, several reviews of larger Glendale campuses describe highly engaged, long-tenured staff and a robust activity calendar, with caregivers who treat residents with exceptional warmth. Those testimonials highlight a culture where the "cruise director" and activities team bring daily energy to life, and where families feel confidence in the depth of medical coordination. Hillcrest offers a quieter, more autonomous option for families prioritizing intimate relationships and manageable day-to-day routines. For some families, this is exactly the right balance between independence and care; for others, the scale and scope of services at bigger facilities will be a decisive factor.

Bottom line: Hillcrest Assisted Living is a practical, well-suited choice for seniors who value a small, home-like setting, predictable routines, and direct access to on-site leadership and certified caregivers. It shines for residents who do not require round-the-clock on-site medical teams and who appreciate the privacy and dignity of private or semi-private rooms. It is less appropriate for those with significant medical complexity or a strong need for continuous, specialized memory-care support, where a larger campus with dedicated clinical staffing and structured memory-programs will offset the trade-off in intimacy. Prospective families should tour with a checklist: confirm staffing ratios, verify the escalation path for medical needs, review care-plan processes, and assess whether the on-site resources align with the resident's current and anticipated needs.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (21 miles away) Phoenix Sky Harbor International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hillcrest Assisted Living in Glendale, AZ is a welcoming and comfortable community that offers a range of care services to meet the unique needs of each resident. Our board and care home provides a cozy and supportive environment for seniors who require assistance with their daily activities. We also offer respite care for those individuals who need temporary care and support.

At Hillcrest Assisted Living, residents can enjoy numerous amenities that enhance their overall wellbeing. Our dining room provides nutritious meals prepared by our skilled staff, and we accommodate special dietary restrictions to ensure everyone's individual needs are met. All accommodations are fully furnished, creating a homely atmosphere for our residents. Our beautiful garden and outdoor spaces allow residents to enjoy fresh air and nature whenever they please. Housekeeping services are provided to maintain the cleanliness and orderliness of all living areas.

We understand the importance of staying connected, which is why we offer telephone services as well as Wi-Fi/high-speed internet access throughout the community. Move-in coordination is also available to make the transition process as smooth as possible for new residents.

In terms of care services, our dedicated staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure coordinated care plans for all residents. Medication management is also provided to help residents stay on track with their prescribed medications. Additionally, special dietary restrictions are accommodated to address specific health concerns or preferences.

Transportation arrangement for medical appointments or other necessary trips is available for added convenience and peace of mind. Residents can take advantage of nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals that are easily accessible from our community.

To promote an active lifestyle, Hillcrest Assisted Living offers scheduled daily activities for entertainment and engagement. Whether it's participating in group exercises or joining social outings, there is always something enjoyable happening within our community.

Overall, Hillcrest Assisted Living in Glendale, AZ provides a supportive and caring environment for seniors who require assistance with their daily activities. With a range of amenities, care services, and nearby facilities, our community strives to ensure each resident's comfort, wellbeing, and quality of life.

Nearby Places of Interest

Physicians

  • Arrowhead Dermatology PC (0.9 miles)
  • Kevin Turner (2.3 miles)
  • Arrowhead Hospital - Bryan Ficarra, DO (2.4 miles)
  • Arrowhead Endoscopy & Pain Management Center (2.4 miles)
  • HonorHealth Medical Group - West Union Hills - Primary Care (2.5 miles)
  • SimonMed Imaging (2.5 miles)
  • Pleasant Pediatrics (2.6 miles)

Parks

  • Fletcher Heights Park (1.4 miles)
  • Thunderbird Park (1.6 miles)
  • Mountain Ridge Park (2.7 miles)
  • Foothills Park (3 miles)
  • Green Belt (3.4 miles)
  • Paseo Highlands Park (4.6 miles)

Places of Worship

  • CCV Childrens Building (1.4 miles)
  • Christ's Church of the Valley (1.4 miles)
  • St Thomas More Parish (2.1 miles)
  • Phoenix Arizona Temple (2.5 miles)
  • The Church At Arrowhead (2.6 miles)
  • Copper Hills Church (3.2 miles)

Restaurants

  • Babbo Italian Eatery (1.5 miles)
  • The Cafe (1.5 miles)
  • Mochilero Kitchen (1.7 miles)
  • McDonald's (1.7 miles)
  • Biscuits Cafe (2.3 miles)
  • Zipps Sports Grill (2.4 miles)
  • Heroes Pub and Grub (2.7 miles)

Pharmacies

  • Fry's Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.4 miles)

Cafes

  • Starbucks (2.9 miles)
  • The Well Coffee Company (3.6 miles)
  • Black Rock Coffee Bar (3.6 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.7 miles)
  • Panera Bread (3.8 miles)
  • Dutch Bros Coffee (3.8 miles)

Theaters

  • AMC Arrowhead 14 (3.2 miles)
  • Arrowhead Fountains 18 (4.3 miles)
  • AMC Deer Valley 30 (5.3 miles)

Hospitals

  • HonorHealth Health Center (4.2 miles)

Frequently Asked Questions

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