Hillcrest Assisted Living

Pros

• Nadia and her team effectively manage medication schedules and resident needs while promoting individual independence.
• The residence is clean and free from unpleasant odors, contributing to a welcoming environment.
• Staff members are consistently courteous and helpful in their interactions with residents and families.
• Frequent communication from Nadia ensures that all resident needs are being met satisfactorily.
• The facility features spacious, clean rooms that accommodate wheelchair accessibility.
• The home offers well-maintained private and semi-private rooms with handicapped-equipped bathrooms.
• Residents enjoy three home-cooked meals and snacks, along with daily scheduled activities like movies, exercise, and crafts.
• Caregivers are certified professionals providing reliable assistance to residents.

Cons

• There was little turnover in staffing at Hillcrest Assisted Living, suggesting a lack of stability.
• The food provided is described as just "ok," indicating it may not meet residents' expectations.
• The reviewer was not impressed with the staff or environment, implying deficiencies in care and atmosphere.
• Although the facility is clean, it is noted that it is "not too bright," which could detract from the overall comfort of the residents.
• Transportation to appointments or outings is left to family, which may pose challenges for some residents who require more assistance.

Review

Hillcrest Assisted Living has garnered a range of feedback from residents and their families, reflecting both its strengths and areas for improvement. Overall, many people appreciate the level of care provided by the staff, particularly highlighting Nadia and her team's commitment to monitoring medication schedules and addressing resident needs. This close attention allows residents to enjoy a suitable degree of independence while ensuring that their health and well-being are prioritized. The facility maintains a clean environment that notably lacks the unpleasant odors often associated with assisted living homes, which is an essential aspect for both current residents and prospective families.

One of the standout features of Hillcrest is its cleanliness and spaciousness. Residents have remarked on how pleasant it is to live in such a tidy space, where they can also manage mobility needs effectively—especially for those using wheelchairs. The atmosphere within the residence strikes a balance between comfort and practicality; while some have noted that the lighting might not be overly bright, it contributes to an overall feeling of coziness that many find appealing. Such an environment can be crucial for residents who may feel vulnerable or anxious about transitions into assisted living facilities.

The staffing situation at Hillcrest has seen some turnover; however, consistent positive experiences with the staff have been reported despite these changes. Many interactions with team members are characterized as courteous and supportive, creating a welcoming atmosphere for both residents and visitors alike. Frequent communication from Nadia keeps families informed about their loved ones' well-being, offering peace of mind that all necessary needs are being met effectively. This level of engagement is invaluable in building trust between the families and facility staff.

Aside from individualized care approaches by staff, Hillcrest offers various programs designed to keep residents engaged and active within their community. Regularly scheduled activities such as movie nights, exercise sessions, games, and craft workshops foster community interaction among residents while allowing them opportunities for socialization—a key factor in enhancing quality of life within assisted living environments. A dedicated activity coordinator further personalizes these offerings based on resident interests.

However, while there is much praise regarding cleanliness and attentive care from certain individuals like Nadia, there remains criticism concerning other aspects of the facility's operations. Some reviews indicate dissatisfaction with either specific staff members or the general environment when compared to expectations set by other facilities or personal preferences for care settings. It highlights potential inconsistencies in service delivery or experience among different caregivers.

Hillcrest caters to diverse levels of need across its five-resident capacity home model—it offers private and semi-private rooms along with fully handicapped-equipped bathrooms catering to varying mobility requirements. Basic services such as housekeeping and laundry are regularly conducted; also noteworthy is their provision of three home-cooked meals daily alongside snacks available throughout the day—although opinions on food quality vary among residents.

In summary, Hillcrest Assisted Living presents itself as a largely satisfactory option for individuals seeking assistance while maintaining independence in a clean environment staffed by dedicated personnel like Nadia. While there are notable strengths in individual care practices and cleanliness, continued attention to staffing consistency—and perhaps food quality—could enhance resident satisfaction even further moving forward.

Physicians

• Arrowhead Dermatology PC (0.9 miles)
• Kevin Turner (2.3 miles)
• Arrowhead Hospital - Bryan Ficarra, DO (2.4 miles)
• Arrowhead Endoscopy & Pain Management Center (2.4 miles)
• HonorHealth Medical Group - West Union Hills - Primary Care (2.5 miles)
• SimonMed Imaging (2.5 miles)
• Pleasant Pediatrics (2.6 miles)

Parks

• Fletcher Heights Park (1.4 miles)
• Thunderbird Park (1.6 miles)
• Mountain Ridge Park (2.7 miles)
• Foothills Park (3 miles)
• Green Belt (3.4 miles)
• Paseo Highlands Park (4.6 miles)

Places of Worship

• CCV Childrens Building (1.4 miles)
• Christ's Church of the Valley (1.4 miles)
• St Thomas More Parish (2.1 miles)
• Phoenix Arizona Temple (2.5 miles)
• The Church At Arrowhead (2.6 miles)
• Copper Hills Church (3.2 miles)

Restaurants

• Babbo Italian Eatery (1.5 miles)
• The Cafe (1.5 miles)
• Mochilero Kitchen (1.7 miles)
• McDonald's (1.7 miles)
• Biscuits Cafe (2.3 miles)
• Zipps Sports Grill (2.4 miles)
• Heroes Pub and Grub (2.7 miles)

Pharmacies

• Fry's Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.4 miles)

Cafes

• Starbucks (2.9 miles)
• The Well Coffee Company (3.6 miles)
• Black Rock Coffee Bar (3.6 miles)
• Starbucks (3.7 miles)
• Starbucks (3.7 miles)
• Panera Bread (3.8 miles)
• Dutch Bros Coffee (3.8 miles)

Theaters

• AMC Arrowhead 14 (3.2 miles)
• Arrowhead Fountains 18 (4.3 miles)
• AMC Deer Valley 30 (5.3 miles)

Hospitals

• HonorHealth Health Center (4.2 miles)