Park Tower Apartments in Spokane, WA

Pros

• Tenants are amazing.
• The maintenance staff is amazing.
• One of the Service Coordinators is amazing.
• The staff is absolutely wonderful.
• Management and maintenance are top notch.
• Karen the property manager is prompt, understanding, and keeps the community safe.
• The tenant association provides activities and meals for residents.

Cons

• The manager is horrible.
• The area manager is horrible.
• The other Service Coordinator seemed lovely when she was hired, but has become just like the manager.
• It is hard to connect with higher management unless you are internet literate.
• Rules are changed without notice.
• Rule-breaking is not mediated before it is punished.
• Treatment of the mentally ill borders on exploitative.
• Connie, Carly, and Lisa are like the “popular girls”: untouchable, hostile, and lacking accountability; they are unprofessional and lack boundaries with disabled people.
• Carly Deseve's failure to communicate creates high-stress situations; she lies and becomes hostile; deadlines are blamed on others.
• The Service Coordinators, especially Lisa Perez, fail to provide basic things and do not follow up; they take tenants' mental health personally.
• They lie to people, manipulate residents, and ban those they don't like.

Review

Park Tower Apartments in Spokane, Washington, is best suited for older adults who want a secure, downtown address with ready access to services, social programs, and on-site conveniences. The building offers a secured entry, visible security cameras, and a walkable location that keeps residents close to transit, shops, and daily activities. Practical expectations apply to the management climate: residents who can adapt to turnover and variable communication will derive steady value from responsive maintenance, attentive frontline staff, and the sense of community fostered by a resident association and regular events. Those who prize unwavering consistency in leadership and tone may find the experience uneven.

Alternatives should be considered by anyone who must rely on consistently respectful, transparent administration. Reviews repeatedly flag management turnover, perceived hostility from certain managers, and rule changes issued without notice. The perception that some staff treat vulnerable tenants poorly or respond emotionally rather than professionally colors the daily experience for many. For residents with acute needs for mental-health sensitivity, or families seeking a reliably compassionate point of contact, Park Tower may fall short of expectations.

On the bright side, maintenance is widely praised as fast, capable, and courteous, with several residents noting same-day fixes and proactive service. Frontline staff are repeatedly singled out as genuinely helpful, with some managers and coordinators remembered for effective problem-solving and resident-focused care. The property is described as clean and secure, with dependable on-site amenities and activities that build community. The building’s walkability, central location, and practical living features, on-site laundry, vending, and basic fitness options, anchor the experience for many residents and contribute to a tangible sense of daily life that works.

Yet the cons loom large for decision-makers who prioritize steady administration. Recurrent management turnover has left residents feeling unsupported, and senior staff are sometimes portrayed as unapproachable or unaccountable. Communications can break down, deadlines disappear, policies shift with little notice, and attempts to address concerns are met with defensiveness rather than resolution. There are troubling accounts of perceived exploitation and punitive treatment toward vulnerable tenants, and several reviews suggest interpersonal friction between staff and residents undermines safety and dignity. Even when maintenance is competent, the impression of inconsistency at the top can erode trust over time.

When evaluating a move here, prospective residents should verify who currently runs Park Tower, what the escalation path looks like, and whether a transparent resident handbook outlines policies and expectations. Seek recent examples of issue resolution, ask how often rule changes occur, and confirm what mental-health or accessibility supports exist. Take a thorough tour, speak with multiple residents, and test maintenance response times. Clarify accessibility and safety features, quiet hours, and visitor policies, along with pet and caregiver provisions. The decision hinges on whether the strongest needs are security, social connection, and prompt maintenance, or consistently compassionate management and predictable communication.

Park Tower offers a pragmatic option for seniors who value downtown location, security, and a built-in social framework, and who can tolerate a management culture that fluctuates in tone and responsiveness. For those requiring uniformly respectful leadership, consistent policy enforcement, and a straightforward path to issue resolution, exploring alternatives with steadier administrative experience is prudent. In the end, the choice rests on the weight given to on-site conveniences and community life versus the reliability of management; Park Tower can deliver value when expectations align with the realities of its leadership dynamics, but due diligence remains essential.

This part of Spokane, Washington offers a convenient and diverse range of amenities for senior living. With a variety of restaurants ranging from casual dining at Chili's Grill & Bar to sushi options at Sushi.com, there is something for every taste. Nearby hospitals such as Seattle Childrens Hospital and Deaconess Medical Center provide easy access to medical care, while parks like Riverfront Park and cafes like Atticus Coffee & Gifts offer opportunities for leisurely activities. Transportation options through Spokane Transit Authority Sta make it easy to get around, and pharmacies like Community, A Walgreens Pharmacy ensure access to necessary medications. Additionally, a selection of physicians including Spokane Eye Clinic South & Downtown and Inland Psychiatry & Psychology are available for healthcare needs. Overall, this area provides a well-rounded community with resources to support a comfortable lifestyle in retirement years.

Restaurants

• Chili's Grill & Bar (0 miles)
• Sushi.com (0.2 miles)
• Satellite Diner (0.3 miles)
• Osprey Restaurant And (0.3 miles)
• Tavolata (0.4 miles)
• Bark Rescue Pub (0.4 miles)
• Arby's (0.5 miles)

Hospitals

• Seattle Childrens Hospital (0.3 miles)
• Deaconess Medical Center (0.7 miles)
• St Luke's Rehabilitation Institute (0.8 miles)
• Sacred Heart Medical Center Helistop Heliport (0.8 miles)
• Shriners Hospitals for Children-Spokane (0.8 miles)
• Spokane Kidney Center (0.8 miles)

Parks

• Riverfront Park (0.3 miles)
• The United States Pavilion, Expo '74 (0.3 miles)
• Ice Age floods Playground (0.4 miles)
• Coeur D'Alene Park (1.5 miles)
• Polly Judd Park (1.6 miles)
• Nishomiya Japanese Garden (1.7 miles)
• Corbin Park (1.7 miles)

Cafes

• Atticus Coffee & Gifts (0.3 miles)
• Starbucks (0.4 miles)
• Dutch Bros Coffee (0.7 miles)
• Starbucks (1 miles)
• Hold Your Grounds Espresso (1.2 miles)
• Browne's Bistro (1.3 miles)
• Rocket Bakery (1.4 miles)

Transportation

• Spokane Transit Authority Sta (0.4 miles)

Pharmacies

• Community, A Walgreens Pharmacy (0.5 miles)
• Rosauers Supermarkets (1.2 miles)
• Medicine Shoppe (1.5 miles)
• Yoke's Foods (1.6 miles)
• Yoke's Pharmacy (1.6 miles)
• Reliant Rx (1.7 miles)
• Walgreens (1.8 miles)

Physicians

• Spokane Eye Clinic South & Downtown (0.5 miles)
• Occupational Medicine Associates (0.5 miles)
• Spokane Eye Clinic (0.5 miles)
• Spokane Eye Surgery Center (0.6 miles)
• Inland Psychiatry & Psychology (0.6 miles)
• The Heart Attack & Stroke Prevention Center (0.6 miles)
• Spolkane Allergy S Asthma Clinic (0.7 miles)