Chesterfield Heights Gracious Retirement Living in Midlothian, VA
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901 Madrona Street., Midlothian, VA 23114
For more information about senior living options: (844) 490-3973
Residents describe Chesterfield Heights as a caring, accommodating community where staff consistently attend to residents' needs. The meals are delicious and served at the right temperatures, with good variety and thoughtful planning. The facility is well maintained, clean, and welcoming, with pleasant grounds and comfortable living spaces. Linda and Malcolm Gaines are seen as nurturing, proactive managers who create a home-like atmosphere for everyone. Activities and social events are engaging and well organized, with staff like Dina, Teresa, Amara, Patty, and Jeff fostering a friendly, inclusive environment. The community feels like family, with strong connections among residents and staff, plus transportation options and pet-friendly policies.
The reviewer notes overflowing trash on the second floor and needs for cleaning in the activity room, especially on weekends. The reviewer states that management suggested other retirement homes and did not reassure that suggestion cards were shared with upper management, making them feel unwelcome. The reviewer alleges Chesterfield Heights treated their father poorly, with a bed bug before move-in, a later infestation, ruined furniture, and poor communication, leaving the family extremely dissatisfied. The reviewer complains of excessive staff turnover, describing it as a revolving door. The reviewer mentions that the bathrooms only have showers, which they dislike. The reviewer finds parking to be tight. The reviewer cites food planning issues, including not receiving watermelon and bacon running out.Chesterfield Heights Gracious Retirement Living is best suited for seniors who want a warm, family?style community in Midlothian where meals are included, daily activities are plentiful, and on?site leadership provides steady, hands?on care. The setting is intimate rather than sprawling, with about 180 apartments, which translates into a sense of belonging and familiarity: staff know residents by name, neighbors become friends, and transportation to stores and appointments is readily available. It works especially well for those who value social opportunities, a safe campus atmosphere, and pet?friendly surroundings that let a beloved companion stay close.
Those weighing alternatives should consider options if in?unit cooking or larger, independent living spaces are priorities, or if medical or memory?care needs dominate the plan. The community is clearly oriented toward independent living with supportive services, not a full continuum of medical care or specialized memory care. Prospective arrivals who require ongoing clinical oversight, substantial daily assistance, or highly private, self?contained living arrangements may find that other communities with more intensive care infrastructures better fit their needs. Parking tightness and the lack of in?unit kitchens are details to consider for households comparing layouts and budgets.
The strongest positives - food quality, meaningful programming, and hands?on leadership - strongly offset the stated drawbacks. Residents consistently praise meals served in a dining room setting with reliable, attentive service; the menu quality and variety show up repeatedly in reviews, including festive events and holiday meals that feel restaurant?caliber. The activity calendar is robust, with programs that engage a range of interests, from social gatherings to outings and special events, which helps sustain social connectedness and purpose. On-site managers, especially the noted leadership of Linda and Malcolm Gaines, create a reassuring sense of security and responsiveness that many families rely on when choosing a location for a loved one.
Staff continuity and resident feedback emerge as a central tension in the narrative. The community earns high marks for caring, proactive teams - Dennis and Lindsay Dunn are highlighted for quick, compassionate response when a resident needed assistance, and Dina, Teresa, Patty, Jeff, Donnie, Amara, and others receive frequent praise for hospitality, warmth, and attentiveness. Yet a handful of reviews point to turnover and intermittent communication gaps, including a resident's concern that suggestion cards were not reflected in upper management discussions. Those evaluating Chesterfield Heights should ask about current staffing stability, channels for resident feedback, and how resident ideas translate into tangible improvements, ensuring the culture remains welcoming even as personnel rhythms shift.
The overall package remains compelling for families seeking stability, community, and convenience. The campus atmosphere - well?maintained common areas, accessible transportation, generous social programming, and a strong emphasis on family?like care - delivers tangible value in daily life. Yet the practical realities demand a cautious appraisal: in?unit kitchens are not provided, studios may feel small for some, and there can be periodical maintenance or cleanliness lapses in common spaces. Prospective residents should tour with a list of questions about pest control history and current practices, ongoing housekeeping standards, and how the team maintains a consistent experience amid staff turnover. The balance tips decisively toward "yes" for those prioritizing companionship, inclusive meals, and proactive management; for those prioritizing self?sufficiency with private culinary space or high?medical needs, alternatives deserve careful comparison.
Bottom line: Chesterfield Heights offers a compelling, well?regarded option for seniors who want a warm, active, and well?managed community where meals are included, transportation is accessible, and staff culture leans toward family and service. It is less suited for residents needing intensive medical oversight, dedicated memory?care services, or private in?unit kitchen arrangements. Families should plan a comprehensive visit - sit in the dining room, observe dining service, talk with multiple residents, and interview the managers about retention, feedback loops, and pest control. When aligned with these realities, Chesterfield Heights can be a reassuring, life?enhancing home that turns "this was the right move" into daily living.
21 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Richmond International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chesterfield Heights Gracious Retirement Living in Midlothian, VA offers a comfortable and luxurious living environment for seniors seeking assisted living services. The community provides a wide range of amenities to ensure the convenience and enjoyment of its residents. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for those who prefer to prepare their own meals. Housekeeping services are provided regularly to maintain a clean and organized living space.
In addition to the well-appointed apartments, Chesterfield Heights offers various on-site amenities for recreational purposes. Residents can enjoy spending time in the beautiful garden or outdoor spaces, engaging in resident-run activities, or participating in scheduled daily activities organized by the community. For those with special dietary restrictions, the dining room caters to individual needs.
The community also provides exceptional care services to ensure the health and well-being of its residents. Trained staff members are available 24/7 to provide supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management is offered to ensure that residents take their medications as prescribed. Coordination with healthcare providers is also available for any medical needs.
Transportation services are provided for medical appointments and other outings that residents may wish to attend. There are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to offer convenience and accessibility.
Chesterfield Heights Gracious Retirement Living strives to create a warm and welcoming environment where seniors can enjoy their retirement years with peace of mind knowing that their needs are attentively met.
Chesterfield Heights Gracious Retirement Living is located at 901 Madrona Street., Midlothian, VA 23114 in Chesterfield County, Virginia
Chesterfield Heights Gracious Retirement Living on seniors.fyi includes 7 photos including images showing interior, dining, living room, decor, chandelier, windows, landscaping, outdoors, and more.
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Interior
Outdoors
Decor
Living Room
Windows
Dining
Lighting
