Wilshire Woods Apartments in San Antonio, TX

Pros

• Wilshire Woods is a good place to live, with a maintenance crew that is consistently on point with fixing things.
• The staff are friendly and continually improving the grounds and apartments.
• The property is relatively quiet with friendly neighbors who watch out for each other.
• Maintenance is promptly responsive, and Olga and Isabel are professional and accommodating.
• The complex features three sparkling pools, gated security, and free covered parking for one car.
• Landscaping and exterior upgrades are ongoing, and the place has never looked better.
• All bills are paid, offering a strong value, with no-deposit and no-application options noted.
• The senior center is great and fosters a welcoming, community atmosphere.

Cons

• Roaches and mice infestations persist despite extermination attempts.
• The property has mold in multiple rooms upon move-in.
• Maintenance requests are slow and many issues remain unfixed for long periods.
• The complex is old and described as infested, with some reviewers calling for demolition.
• Water pressure and air conditioning are unreliable, with frequent outages and leaks.
• Laundry facilities are frequently broken and the laundry card system is unreliable.
• Front desk staff are rude and unprofessional.
• Tenants report unfair or unclear fees, such as being charged two months' rent instead of a reletting fee.
• The living environment is marred by pests, mold, and ongoing maintenance problems, making it feel unsafe or unacceptable.
• Parking is insufficient or difficult to access.
• The gates and security measures are ineffective at preventing issues.
• Policies perceived as punitive, such as banning a child from the property, are viewed negatively.

Review

Wilshire Woods Apartments is best suited for budget-minded seniors or small families who want all utilities included, a gated, relatively quiet environment, and an active on-site social scene. The value proposition hinges on affordability, dependable maintenance responsiveness, and a built-in sense of community through a senior center, regular events, and a management team that many residents praise for kindness and accessibility. For residents who prize predictable budgeting, proximity to shops and transit, and a place that feels like a long-standing neighborhood, Wilshire Woods offers a practical, low-frills home with real warmth from staff and neighbors.

Those who should consider alternatives are clear: anyone who cannot tolerate persistent pest issues, mold, or aging infrastructure. A not-insignificant share of reviews flag roaches and occasional infestations, mold in some units, and aging plumbing or cooling systems that occasionally misbehave. Several accounts describe water leaks, uneven air conditioning, and units that feel dated rather than refreshed, sometimes with slow or patchy responses from management. Prospective tenants who require airtight pest control, consistently flawless interiors, or a turnkey renovation should look elsewhere. A few comments also flag inconsistent office responsiveness and frontline service, which can color the overall experience.

The strongest pros here are tangible and often outweigh the drawbacks for the right resident. All bills paid stands out as a major budgeting advantage, with some residents noting the ease of a single monthly payment and the absence of separate utility accounts. The maintenance crew earns frequent, unequivocal praise for timeliness and competence, enabling repairs to be addressed quickly when they're reported. The senior-center offerings and regular social outings create a real value-add for older adults seeking connection, meals, or low-cost activities, turning the property into more of a community than a lease. Gated security, well-maintained grounds, and updated exterior landscaping further enhance livability, while proximity to stores, restaurants, and bus routes keeps daily life convenient. Multiple pools, well-kept common areas, and the attentive staff - particularly long-running names like Olga and Isabel - have a habit of turning problems into solutions and making residents feel at home.

On the downside, the cons are not trivial and cannot be dismissed. Pest pressure is a recurring theme, with residents reporting roaches and, in some cases, other pests, which can undermine comfort even when maintenance is prompt. Mold and water-damage concerns surface in a subset of units, and aging infrastructure means occasional AC faults, inconsistent water pressure, and plumbing quirks that leave some residents frustrated. Several reviews describe isolated interactions with front-office staff as brusque or unhelpful, underscoring the risk that not every resident will find the same level of courtesy or clarity in communication. Laundry systems and gate/security features also show reliability gaps at times, contributing to a sense of uneven day-to-day experience.

For the decision, focus on two core questions: Is budget-driven, all-in affordability and a sociable, self-contained senior lifestyle more important than pristine interiors and flawless infrastructure? If the answer is yes, Wilshire Woods can be a sound, even excellent fit - especially for those who value a responsive maintenance team, a welcoming office staff, and a robust social calendar. If the answer leans toward perfection of condition, independence from pests, and uncompromising climate control, alternatives - ranging from newer complexes to on-post housing or corporate options - should be pursued. The practical path is to insist on a rigorous, in-person walkthrough before signing, check for current pest control results, test HVAC performance in both heating and cooling modes, inspect for signs of mold or water damage, verify appliances, and confirm repair timelines with the office.

Ultimately, Wilshire Woods offers a pragmatic, community-oriented living option with proven strengths in maintenance responsiveness, budget simplicity, and social engagement. It is a strong choice for residents who embrace a well-lived community atmosphere and can tolerate the realities of an older property: occasional pests, aging systems, and the occasional communication hiccup. Those who prioritize modern interiors, absolute pest-free assurance, or uniformly polished service should look at other options. With careful diligence at move-in and ongoing engagement with management, this community can become a stable, affordable home that supports both daily life and a meaningful social rhythm.

This area of San Antonio, Texas boasts convenient access to essential amenities such as pharmacies, restaurants, physicians, hospitals, cafes, transportation options, parks, places of worship and even a theater for entertainment. The proximity to multiple pharmacies including Walgreens and CVS Pharmacy ensures easy access to medications and healthcare needs. There are also various dining options nearby ranging from fast food chains like Chick-Fil-A and McDonald's to more upscale choices like Soluna and Taco Palenque. Additionally, the presence of medical facilities such as MedFirst Primary Care and Northeast Pediatric Associates provides peace of mind for seniors needing healthcare services. With its range of services and facilities tailored to different preferences, this diverse neighborhood offers a balanced lifestyle suitable for senior living in San Antonio.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.8 miles)
• Worldwide Clinical Trials (2.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.7 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• Las Palapas - Austin Hwy (1.1 miles)
• McDonald's (2.4 miles)
• In-N-Out Burger (2.5 miles)
• Torchy’S Tacos (2.6 miles)
• Soluna (2.6 miles)
• Taco Palenque (2.6 miles)

Physicians

• MedFirst Primary Care (1.8 miles)
• Drs Bloom & Lynch/Vision Source (2 miles)
• Northeast Pediatric Associates (2 miles)
• Garcia, Alexandra Magenta Health Rittiman Practice (2.2 miles)
• Heritage Pediatrics (2.6 miles)
• Kind Clinic (4.7 miles)
• Summit Children's Clinic (4.7 miles)

Hospitals

• US Army (2.2 miles)
• San Antonio Military Medical Center-SAMMC (2.2 miles)

Cafes

• Habibi Cafe (2.2 miles)
• Theory Coffee Company (2.3 miles)
• Starbucks (2.5 miles)
• Starbucks (3.1 miles)
• La Media Luna Cafe (4.5 miles)
• Starbucks (5.2 miles)
• Starbucks (5.7 miles)

Transportation

• Terminal A (3.7 miles)
• San Antonio International Airport (SAT) (3.7 miles)
• Terminal 1 Arrivals (3.7 miles)
• Rental Car Center (3.7 miles)
• American Airlines (3.8 miles)
• Skyplace Center (4 miles)
• Southwest Airlines Cargo (4.2 miles)

Parks

• Lou Karden Memorial Park (3.7 miles)

Places of Worship

• Second Baptist Church (4.8 miles)
• Temple Beth-El (5 miles)
• St Ann's Catholic Church (5.7 miles)
• St George Episcopal School (6.4 miles)

Theaters

• Alamo Drafthouse Park North (4.9 miles)