127 Cloudhaven, San Antonio, TX 78209
For more information about senior living options: (844) 490-3973
Jadin Fleming provides essential support and shows clients they are not alone. Jadin Fleming helps when hope seems lost. Mr. Samora responds quickly by phone and is helpful. Shawanna Marshall is very helpful and provides many resources. Mary Blake is awesome and cares about people with challenges. The employees go above and beyond to meet clients' needs. SAILS exists and is greatly appreciated by its users. SAILS offers information on free assistance that helps everyone. SAILS assists with life necessities while waiting for SSI and helps with the first month's rent. SAILS is described as the most helpful entity encountered in San Antonio. SAILS provides support for people with disabilities.
The client was with them for two years and still hadn't been helped to find a place to live, leaving them without a place after the lease ended. The client experienced mixed feelings; initially they assisted with one thing, but the organization then ignored them. From 2012 to 2018 the staff provided poor service and were not helpful.Across a broad span of experiences, these reviews paint a picture of a community resource that many depend on when life feels unstable, especially for older adults and people with disabilities. A recurring thread is the relief that comes from having a stable point of contact who can help with housing and essential needs when a lease ends, or when traditional supports fall short. One reviewer explains a difficult personal situation: at 65 and disabled, with the lease past due and nowhere else to turn, they found in SAILS a source of practical help and emotional reassurance. The tone is deeply grateful, with repeated expressions of "thank you" and appreciation for the organization's role in making a difficult transition less overwhelming. The sentiment is clear: SAILS has become a lifeline for people who feel stranded and unheard.
Several stories highlight specific individuals who stood out for their responsiveness and dedication. Jadin Fleming is singled out by one reviewer who, at a moment when hope seemed lost, stepped in and demonstrated that they were not alone in this battle of life. The impact is described as tangible and personal, transforming a moment of desperation into a renewed sense of possibility. Other staff members are praised for their warmth and effectiveness: Shawanna Marshall is described as very helpful with multiple resources, and Mary Blake earns enthusiastic praise for her genuine care and the way she engages with clients. These testimonials suggest that the human element - responsive, compassionate, and resourceful staff - consistently makes the organization feel trustworthy and effective.
The arc of experience over time also appears in the reviews. One commenter reflects on a past period (2012?2018) when the staff "was not good" and services were not notably helpful, yet acknowledges a marked shift in recent months. Another reviewer notes a similar pattern: rapid phone responses and a sense that the team has become more proactive and attentive, especially when compared to earlier experiences. This contrast underscores a common reality in social service programs: leadership, staffing, and procedures can evolve, and improvements can translate into noticeably better outcomes for individuals who need urgent assistance.
Long-term engagement with SAILS emerges as a central theme for several people. A reviewer who has been a consumer for more than two decades recounts how SAILS supported them while waiting for SSI benefits, providing life necessities and even helping with housing costs when appropriate. The organization is portrayed as not only a safety net but also a pathway to greater independence, illustrating how such programs can bridge the gap between immediate needs and longer-term stability. The message that independence means different things to different people resonates through these accounts, with SAILS positioned as a resource that helps people navigate choices - from staying in their current home and managing daily tasks to exploring relocation when it aligns with their goals and abilities.
Beyond housing and direct financial support, reviewers highlight a broad spectrum of practical services. The organization is described as a robust source of information about free assistance and community resources, with staff who actively explain options and help people explore possibilities. Some comments point to specific kinds of aid - bus passes, utilities, and referrals - as valuable components of what SAILS provides. A few reviewers mention housing options in the community, such as Boarding House Rent A Room, indicating that while SAILS cannot fix every problem directly, it can connect people to viable pathways and supports that improve overall stability. The consistent message is that SAILS is a trusted hub for practical guidance and access to services that many would otherwise struggle to find on their own.
In sum, the collection of reviews portrays SAILS as a deeply valued resource in San Antonio, particularly for older adults and people with disabilities who are navigating housing instability and life disruptions. The most enduring strengths cited are the organization's accessible information, reliable referrals, and, above all, the compassionate, effective staff who make a real difference in people's lives. While experiences have varied and not every interaction has been perfect, the prevailing narrative is one of gratitude, resilience, and renewed hope, driven by the dedicated team - from front-line responders like Samora to champions like Jadin Fleming and Mary Blake - who show up when it matters most and help people move toward greater independence and stability.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wood Living Center of San Antonio 11 is an exceptional board and care home located in San Antonio, TX. Our community offers a comfortable and supportive environment for seniors who require assistance with their daily living activities.
Our residents can enjoy a range of amenities designed to enhance their quality of life. We have a spacious dining room where delicious meals are served, ensuring that our residents receive proper nutrition. Each room in our facility is fully furnished, providing a cozy and welcoming atmosphere. Our beautiful garden provides a serene outdoor space for relaxation and enjoyment. Housekeeping services are provided to maintain cleanliness and orderliness throughout the community.
At Wood Living Center of San Antonio 11, we understand that transitioning into assisted living can be overwhelming, which is why we offer move-in coordination services to assist our residents with every aspect of their relocation process. We also provide telephone and Wi-Fi/high-speed internet access to keep our residents connected with their loved ones.
Our dedicated staff is available to provide assistance with various daily living activities such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure that our residents receive the necessary medical attention and coordination of care they need. Special dietary restrictions, including diabetes diets, are catered for by our experienced culinary team.
Transportation arrangements for medical appointments are taken care of by our staff, ensuring that our residents can easily access the healthcare services they need. In addition, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters and hospitals conveniently located near our community.
We also prioritize social engagement and encourage participation in scheduled daily activities designed to promote physical fitness, socialization, and mental stimulation.
Wood Living Center of San Antonio 11 strives to provide a warm and welcoming environment where seniors can feel at ease while receiving the care they need.
Wood Living Center Of San Antonio 11 is located at 127 Cloudhaven, San Antonio, TX 78209 in Bexar County, Texas
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