127 Cloudhaven, San Antonio, TX 78209
For more information about senior living options: (844) 490-3973
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The reviewer is grateful for the help provided by the organization. They note that SAILS now responds quickly by phone, and Mr. Samora is helpful. The reviewer has been a SAILS consumer for over 20 years and is grateful that SAILS exists. They appreciate being assisted with their first month's rent and describe the organization as generous. Shawanna Marshall is very helpful and provides many resources. The staff go above and beyond to meet clients' needs. SAILS is praised as a great source of information on free assistance. Mary Blake is awesome and cares about people with challenges.
The reviewer had been with the organization for two years and still hadn't been helped to find a place to live. The reviewer was past the end of their lease and had no place to go. The staff were not good and not helpful. The reviewer had mixed feelings; at first they were helped with one thing, then they were ignored. The reviewer wished the organization could help people get a place like Boarding House Rent A Room more.This community is best suited for seniors and adults with disabilities who are navigating the labyrinth of benefits, housing referrals, and practical life-support. It functions as a key advocacy hub, not a traditional assisted-living campus with on-site care. For families facing the challenge of securing housing while waiting for SSI or other benefits, this program provides a concrete, resource-driven path: referrals, coordination of transport and utilities, and a broad network designed to keep independence within reach. It is a practical ally for those who need someone to translate the system, assemble a plan, and push toward stable housing without surrendering autonomy.
Those who should consider alternatives are families seeking guaranteed, immediate housing placement or a setting with comprehensive on-site medical or daily care. The most telling feedback includes a two-year wait for housing assistance in one case and an instance of early good help followed by being ignored. Such variability matters when timeliness is critical, and it underscores the risk of relying on a single channel for urgent housing needs. For loved ones requiring rapid placement or a more hands-on care environment, exploring traditional assisted living options or other housing-placement services may yield more predictable timelines and on-site support.
The program's core strengths lie in its broad resource network and proactive staff who deliver referrals and practical support beyond information alone. Reviewers repeatedly credit the organization with helping to access free assistance and essential life necessities while awaiting SSI benefits, which can reduce anxiety and keep people from falling through the cracks. The presence of dedicated advocates who take personal responsibility - names like Jadin Fleming and Mary Blake surface as concrete touchpoints - demonstrates what reliable advocacy can accomplish. When these champions are engaged, progress toward stable arrangements appears more attainable and tangible.
At the same time, the history shows uneven service at times, with accounts of not meeting needs promptly or following through consistently. Such friction is not trivial for someone in crisis and explains why some readers remain cautious about labeling the program a fail-safe. The organization's longevity (two decades) adds credibility and suggests a mature, evolving system, but consistency remains the linchpin. Recent notes about quicker phone responsiveness indicate real improvement and a willingness to adapt, which matters greatly for families watching a loved one need a dependable lifeline.
Practical engagement is essential. Families should enter conversations with precise outcomes - housing-placement timelines, SSI/SSD advocacy, transport access - and request a stable point of contact who will provide regular progress updates. Bring current benefits status, housing history, and any looming deadlines to ensure the team can chart a realistic course. Demand documentation of steps, set follow-up cadences, and identify whether advocates will stay with the case through inevitable hurdles. Parallel paths remain prudent: maintain private referrals or explore other housing networks so progress isn't contingent on a single channel.
The bottom line is clear. This community serves as a potent ally for seniors and disabled individuals who prize advocacy, integrated referrals, and practical support toward independence. It shines when a trusted advocate can shepherd the process, aligning transportation, utilities, and housing referrals within a cohesive framework. For those needing guaranteed, rapid housing placement or on-site medical care, this option should not be treated as the sole solution; instead, use it as a strong supplementary resource while pursuing more immediate placement avenues. In capable hands and with clear expectations, the combination of experienced staff, a proven network, and sustained commitment makes this an indispensable tool in navigating a stubborn, complex system.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wood Living Center of San Antonio 11 is an exceptional board and care home located in San Antonio, TX. Our community offers a comfortable and supportive environment for seniors who require assistance with their daily living activities.
Our residents can enjoy a range of amenities designed to enhance their quality of life. We have a spacious dining room where delicious meals are served, ensuring that our residents receive proper nutrition. Each room in our facility is fully furnished, providing a cozy and welcoming atmosphere. Our beautiful garden provides a serene outdoor space for relaxation and enjoyment. Housekeeping services are provided to maintain cleanliness and orderliness throughout the community.
At Wood Living Center of San Antonio 11, we understand that transitioning into assisted living can be overwhelming, which is why we offer move-in coordination services to assist our residents with every aspect of their relocation process. We also provide telephone and Wi-Fi/high-speed internet access to keep our residents connected with their loved ones.
Our dedicated staff is available to provide assistance with various daily living activities such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure that our residents receive the necessary medical attention and coordination of care they need. Special dietary restrictions, including diabetes diets, are catered for by our experienced culinary team.
Transportation arrangements for medical appointments are taken care of by our staff, ensuring that our residents can easily access the healthcare services they need. In addition, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters and hospitals conveniently located near our community.
We also prioritize social engagement and encourage participation in scheduled daily activities designed to promote physical fitness, socialization, and mental stimulation.
Wood Living Center of San Antonio 11 strives to provide a warm and welcoming environment where seniors can feel at ease while receiving the care they need.
Wood Living Center Of San Antonio 11 is located at 127 Cloudhaven, San Antonio, TX 78209 in Bexar County, Texas
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