239 Five Oaks Drive, San Antonio, TX 78209
For more information about senior living options: (844) 490-3973
Angela is truly a blessing to work with, offering guidance, compassion, and unwavering support. NeuroRestorative is described as the best chance for recovery, with patients showing substantial improvements in mobility and independence. The staff are unbelievably kind and deeply care about their patients. The programs are challenging in a positive way and promote progress. Therapists are highly knowledgeable and excellent at what they do. The facility is clean, well-maintained, and has a pleasant environment. The rehab team and care staff are great and very helpful. The entire staff is uniformly excellent, from administration to nurses and therapists.
The shower temperature was too hot and the issue was not immediately resolved. Management is described as cutting corners on rehab and understaffing the care team, leaving staff overworked. Visiting hours are overly restrictive, hindering family interaction and involvement. The front desk secretary is described as completely unprofessional. The head nurse was rude and defensive when questioned about wound care. The food was horrible and too salty for a stroke-recovery patient. The facility feels like an old-school institution and lacks transparency about care plans. There were reports of neglect, including dirty linens left unchanged and delayed response to call lights.NeuroRestorative San Antonio ? Five Oaks is best suited for stroke survivors and brain-injury patients who want an aggressive, independence-focused rehabilitation track. The program emphasizes multi-disciplinary therapy - physical, occupational, and speech therapy, plus psychological support - designed to restore meaningful daily function and rebuild confidence. Families consistently note the center's emphasis on teaching patients to stand up for themselves and to regain mobility with a goal of returning to normal life. The setting earns praise for a cohesive clinical team, with therapists and nurses who are described as knowledgeable, compassionate, and deeply invested in patient progress. For those pursuing measurable recovery and a highly structured plan tailored to individual limitations, Five Oaks offers a compelling path.
That said, several reviewers flag reasons to consider alternatives. A subset voices concerns about staffing levels and the pace of care, suggesting that overwork and lean staffing can affect responsiveness and consistency. Family access and involvement also emerge as a dividing line: some families report welcoming inclusion in treatment decisions, while others describe visiting policies as rigid and difficult to navigate, with a sense that transparency and real-time communication could improve. A persistent undercurrent in the criticism centers on administration and operational choices that some feel prioritize protocol over warm, continuous engagement with families. For families who prize open communication, flexible visiting arrangements, and consistently visible staff, these factors may weigh heavily.
The strongest positives - the rehab quality, the individualized planning, and the evident commitment of frontline clinicians - tend to offset many of the downsides for the right resident. Reviewers repeatedly highlight that the therapy teams design personalized plans, push for progress, and deliver tangible gains in mobility, speech, and daily living skills. The environment is described as clean, professional, and capable of moving a patient from little function toward meaningful independence. When progress is the primary objective, the staff's expertise and the comprehensive rehab menu can produce notable outcomes, sometimes described in terms of life-changing gains. In such cases, families feel reassured by the clear structure, accountability, and the documented emphasis on patient autonomy.
However, the cons do not disappear with a mere reassurance. The most persuasive counterpoint remains the perception that management decisions and staffing realities limit the consistency of care and the degree of family involvement that can be sustained day to day. The criticism that rehab teams can be overextended suggests that even excellent therapists may be spread thin, which can translate into delays or variable communication. Some families also question how strictly policies around visiting hours and patient privacy are enforced, especially for patients with serious diagnoses where family input is clinically valuable. Food quality and sensory aspects of the stay surface less frequently but do appear in some reviews as factors affecting the overall comfort and recovery experience.
For families weighing a choice, practical due diligence matters a great deal. Prospective residents should observe therapy sessions firsthand, meet the case management and rehab leadership, and review the specifics of the individualized treatment plan and its milestones. Direct conversations about current staffing levels, response times to call lights, and the facility's approach to family involvement can reveal whether Five Oaks aligns with the expectations for compassionate, consistent care. Scheduling a thorough tour - focusing on the rehab gym, patient rooms, dining environment, and how therapy teams coordinate with families - can illuminate how well the program translates its strengths into daily reality. Clarify how progress is tracked and communicated back to families, and inquire about any exceptions to visiting policies for clinically sensitive cases.
In the end, Five Oaks offers a strong, results-oriented rehabilitation track backed by dedicated frontline staff. It is especially compelling for stroke and brain-injury patients who respond well to structured, goal-driven therapy and who can operate within a framework where independence is the target. The facility's proven capacity to generate real mobility and communication gains should not be discounted. Yet families must acknowledge and weigh the ongoing concerns about staffing, consistent care delivery, and visiting flexibility. For those who can tolerate or navigate these realities, Five Oaks stands out as a capable, potentially transformative option. For others, especially those prioritizing ongoing family access and fully transparent, uniformly resourced care, exploring alternatives with a more generous staffing model and fewer visiting restrictions may be wise.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Neurorestorative San Antonio - Five Oaks is an assisted living community located in San Antonio, TX. With a range of amenities and care services, this community offers a comfortable and supportive environment for individuals in need of assistance with daily activities.
The community features a dining room where residents can enjoy delicious meals prepared by the staff. The apartments are fully furnished, providing a cozy living space for residents. There is also a beautiful garden and outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the community maintains a clean and tidy environment. Move-in coordination is available to assist new residents in settling into their new home smoothly. In addition, there is Wi-Fi/high-speed internet and telephone access for residents to stay connected with their loved ones.
The care services at Neurorestorative San Antonio - Five Oaks aim to support individuals in their daily activities. Staff members provide assistance with bathing, dressing, and transfers as needed. They also coordinate with health care providers to ensure that residents receive the appropriate medical care. Medication management and special dietary restrictions are taken into consideration when preparing meals for residents.
Transportation arrangements are made for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, scheduled daily activities provide opportunities for social engagement and entertainment within the community.
Residents of Neurorestorative San Antonio - Five Oaks will find convenience in the nearby amenities. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals located within close proximity to the community.
Overall, Neurorestorative San Antonio - Five Oaks provides a welcoming and supportive environment for individuals seeking assisted living services in San Antonio, TX.
Neurorestorative San Antonio - Five Oaks is located at 239 Five Oaks Drive, San Antonio, TX 78209 in Bexar County, Texas
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