Relux at West Chase

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  • Interior

    Cozy bedroom interior featuring a dining table, chairs, lamp, and mirror.
  • Outdoors

    A modern hotel entrance with palm trees and a welcoming design.
  • Decor

    A cozy, well-decorated bedroom with a neatly made bed, warm lighting, and stylish decor.
  • Building

    A well-lit hotel building at night with palm trees in front.
  • Architecture

    An outdoor gazebo with stone pillars and patio furniture, providing a shaded seating area.
  • Dining

    A well-lit breakfast area in a hotel featuring a variety of snacks, coffee machines, and a buffet setup.
  • Kitchen

    A modern kitchen in an apartment featuring stainless steel appliances and ambient green lighting.
  • Lighting

    A modern reception area featuring a sleek desk with illuminated panels, comfortable chairs, and decorative floral arrangements.
  • Entrance

    The illuminated entrance of Relux Luxury Resort at night, surrounded by palm trees.
  • Seating Area

    A modern lobby with comfortable seating and a large television display.
  • Fireplace

    A modern hotel lobby with comfortable seating and a fireplace.
  • Outdoor

    An aerial view of an outdoor swimming pool surrounded by lounge chairs and palm trees.
  • Patio

    A nighttime view of a hotel patio area with outdoor seating and ambient lighting.
  • Appliances

    A modern laundry room featuring multiple washing machines and dryers lined up against the wall.

Relux at West Chase

9901 United Dr, Houston, TX 77036

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
89
4 stars
3
3 stars
1
2 stars
2
1 stars
5

Independent Living

Relux at West Chase Costs & Pricing

Relux at West Chase presents an attractive pricing structure compared to the average costs in Harris County and across Texas. For instance, a studio apartment at Relux is offered at $1,550, significantly lower than the averages of $4,021 in Harris County and $3,758 statewide. Similarly, one-bedroom units are priced at $1,950, while the comparables in the county and state hover around $4,027 and $3,761 respectively. The two-bedroom option stands at $3,050, which remains competitive against county rates of $4,574 and state averages of $4,215. Overall, Relux at West Chase not only enhances affordability but also provides residents an appealing alternative amidst rising housing costs in the region.

Floor plansRelux at West ChaseHarris CountyTexas
Studio$1,550$4,021$3,758
1 Bedroom$1,950$4,027$3,761
2 Bedrooms$3,050$4,574$4,215

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    Overall Review of Relux at West Chase

    Pros

    • pro The front desk clerks were amazing.
    • pro Everything is super clean at a great price.
    • pro It is a great place next to Bellaire.
    • pro Relux Houston is a very nice place every time guests stay.
    • pro The hotel offers early check-in and free upgrades.
    • pro The service is great and the stay is awesome.
    • pro The staff are friendly and check-in is effortless.
    • pro The rooms look exactly like the pictures.
    • pro The grounds are well kept, and the front desk staff are friendly.
    • pro Gated free parking is available.

    Cons

    • pro Towels reportedly had pubic hair embedded in them.
    • pro The room smelled horrendous.
    • pro Bedsheets had stains near the foot of the bed.
    • pro The nightstands were oily and not cleaned properly.
    • pro There were no staff on site at checkout.
    • pro The bathroom had extremely low water pressure and the shower pressure was nonexistent.
    • pro Shampoo and body wash were completely empty.
    • pro The pool stayed consistently filthy.
    • pro The gate malfunctioned and wouldn't close, making the property unsafe at night.
    • pro A guest feared they might have contracted lice from sleeping on the bed.
    • pro In one room there was water damage with visible mold on the ceiling.
    • pro Front desk staff were noted to charge extra for a lighter and to price a second lighter higher on the same day.

    Review

    Relux Houston sits in a highly convenient spot that many guests praised as a major highlight of the stay. Located in Westchase with easy access to Bellaire and a short stroll to a little "Chinatown" area behind the H Mart plaza, the property is consistently described as being ideally situated for food, shopping, and getting around Houston. Guests repeatedly called out the neighborhood advantages: a wide selection of Asian stores and eateries nearby, a quiet and safe vibe inside the grounds, and a gateway to the city's diverse dining options. Several visitors noted that the location alone makes Relux a smart choice for those who want to be close to multiple neighborhoods without sacrificing convenience.

    The front desk and guest services generally drew high praise, often tipping the balance toward an exceptionally positive experience. Multiple reviews singled out staff for their friendliness, responsiveness, and willingness to accommodate. Names like Hua and Viola appeared repeatedly as standout team members who went above and beyond - whether assisting with early check-in, offering helpful guidance, or simply delivering a warm welcome after a long journey. Loyalty is evident in the many "we've stayed here before" statements and in the consistent appreciation for smooth check-ins, easy communication, and a sense that staff genuinely cared about guest satisfaction. A few reviews even mentioned waived early check-in fees as a gesture of good service.

    Cleanliness and room quality present the most mixed notes in the feedback. On the positive side, many guests described rooms as clean, well-kept, and reflecting the pictures online. Reviewers praised neat layouts, quiet environments, and overall cleanliness that made the rooms feel comfortable and welcoming. In contrast, other guests reported more troubling experiences: towels with embedded hair, musty odors, stains on sheets, oily surfaces on nightstands, and rooms that did not feel fully sanitized. There were mentions of insufficient cleaning in bathrooms, low water pressure in showers, and empty shampoo or body wash dispensers. A few guests described humidity, mold or water damage in ceilings, and overall rooms that did not meet expectations. The discrepancy underscores that individual room conditions can vary, even within the same building.

    Amenities and facilities, including the pool, gym, lounge, and parking, were frequently cited as strong selling points - but with notable caveats. The property's on-paper amenities - pool, gym, lounge, and gated free parking - were repeatedly acknowledged as valuable and convenient features that contribute to a positive overall impression. Guests appreciated the gated parking as a security feature and noted the well-kept grounds and pool area in many positive reviews. However, there were contradictory experiences as well: at least one guest described the pool as "consistently filthy," and another mentioned the absence of ice machines or ice trays in the rooms, which can be inconvenient for some visitors. A few guests also reported minor on-site quirks, such as occasionally empty toiletries, which impacted the perceived value of the stay for those rooms.

    Safety, accessibility, and maintenance matters surfaced in several reviews as areas to watch, though they did not define the majority of stays. The building's gate was described by some guests as malfunctioning or frequently open, with reports that it could compromise a sense of security at night when the front desk is not staffed. Several reviewers noted that the front desk is not always staffed around the clock, which led to concerns about assistance during late hours. Despite these issues, many guests still felt safe and reassured by other aspects of the property, including the presence of staff like Hua and Viola who were clearly dedicated to helping guests when possible, and the general quiet, tidy environment that made lingering concerns easier to overlook.

    Value and overall impressions tended to skew positive, with many guests highlighting repeat stays and a willingness to recommend Relux Houston. A number of reviews highlighted the ease of early check-in, occasional complimentary upgrades, and a strong sense of "home away from home" comfort. Several guests framed the hotel as a reliable choice for both short visits and longer stays, describing the staff as friendly, the rooms as clean and comfortable, and the location as a major draw. Even when some rooms fell short on cleanliness or maintenance, the prevailing sentiment was that the hotel offers strong overall value, especially for travelers who prioritize location and service.

    In total, Relux Houston emerges as a solid option for guests who want a convenient, location-forward stay with attentive service and dependable safety in a quiet setting. Most guests leave with positive, even enthusiastic, assessments of the front desk experience, the general cleanliness, and the advantages of the neighborhood. Yet there are clear caveats: room conditions can vary, some amenities may not meet every guest's expectations (notably pool cleanliness and certain in-room supplies), and a few safety and after-hours accessibility concerns deserve attention from the management. For travelers who value proximity to diverse dining scenes and easy access to multiple Houston neighborhoods, and who are prepared to address occasional room-specific issues with on-site staff, Relux Houston can offer a welcoming, well-located stay with many consistently strong points.

    Features

    Types of Care

    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William P X (16 miles away) William P X (16 miles away)
    • George Bush Intercontinental (23 miles away) George Bush Intercontinental (23 miles away)

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Tai Chi Tai ChiTai Chi is important for seniors because it promotes balance, strength, flexibility, and mental relaxation. It can help prevent falls, improve mobility, and reduce stress and anxiety, making it an excellent form of exercise for older adults to maintain their overall health and well-being.
    • Yoga / chair yoga Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.

    Description

    Relux at West Chase in Houston, TX is a vibrant and comfortable assisted living community designed to provide a fulfilling lifestyle for its residents. With a range of amenities and activities, it offers a welcoming environment where seniors can thrive.

    The community boasts numerous amenities to cater to the varying needs and preferences of residents. For those looking for relaxation and socializing, there are spacious indoor common areas where individuals can gather and spend quality time together. Additionally, outdoor common areas provide opportunities for enjoying fresh air and taking in the beautiful surroundings.

    To promote an active lifestyle, Relux at West Chase offers an array of on-site activities that cater to different interests. Residents can take part in Tai Chi or yoga classes, which not only enhance physical well-being but also promote mental clarity and relaxation. These activities encourage residents to stay fit while fostering connections with fellow community members.

    One highlight of this assisted living community is the swimming pool and hot tub facility. Residents can benefit from regular exercise or simply enjoy leisurely swims, all within the convenience of their own community. The pool area provides a refreshing escape, perfect for unwinding after a busy day.

    Alongside these amenities, Relux at West Chase ensures that residents stay connected through Wi-Fi and high-speed internet access throughout the premises. This allows individuals to easily communicate with loved ones virtually, browse the web, or engage in various online activities according to their interests.

    Beyond its amenities, Relux at West Chase is situated in an ideal location with easy access to key necessities nearby. The presence of seven cafes promises delightful options for enjoying coffee or casual dining outings with friends or family members. For any healthcare needs, there are 19 pharmacies located nearby along with one physicians' office for convenient medical attention. Furthermore, the abundance of 22 restaurants ensures diverse culinary experiences just around the corner from the community.

    Overall, Relux at West Chase provides a well-rounded assisted living experience where seniors can enjoy an engaging lifestyle filled with activities, amenities, and easy access to nearby establishments.

    Nearby Places of Interest

    This part of Houston, Texas offers a convenient and diverse range of amenities that cater to residents' daily needs. With multiple pharmacies such as CVS and Walgreens located within a short distance, access to medication and healthcare supplies is readily available. For dining options, there are various cafes serving pastries and coffee, as well as restaurants like McDonald's, Chick-Fil-A, and Pappasito's Cantina for a quick meal out. In terms of medical care, reputable facilities such as Texas Children's Pediatrics Westchase and Kelsey-Seybold Clinic are easily accessible. Additionally, entertainment options include theaters like AMC Bar Fountains and Cinemark for movie buffs. Nearby parks like Huffington Park offer opportunities for outdoor recreation and relaxation. For spiritual fulfillment, places of worship like St Martin's Episcopal Church and Masjid As-Sabireen cater to a variety of religious beliefs. Overall, this area provides a convenient location with access to essential services for seniors looking to settle in a vibrant community in Houston.

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (3.3 miles)
    • CVS Pharmacy (3.6 miles)
    • Walgreens (3.8 miles)
    • CVS Pharmacy (4.1 miles)

    Cafes

    • 85C Bakery Cafe (1 miles)
    • Nara Cafe (2.3 miles)
    • Starbucks (2.7 miles)
    • Panera Bread (3 miles)
    • Cafe Layal (3.3 miles)
    • Starbucks (4 miles)
    • Starbucks (4.8 miles)

    Restaurants

    • Hadramout Restaurant M (1.5 miles)
    • McDonald's (1.8 miles)
    • Kim Son (1.9 miles)
    • McDonald's (2.4 miles)
    • Chick-Fil-A (2.7 miles)
    • Chipotle Mexican Grill (2.8 miles)
    • Pappasito's Cantina (3 miles)

    Physicians

    • Texas Children's Pediatrics Westchase (2.3 miles)
    • Kelsey-Seybold Clinic (5 miles)
    • Texas Children's Pediatrics Houston Pediatric Associates (5.6 miles)
    • Allergy & ENT Associates: Kancherla Vikas S MD (6 miles)

    Theaters

    • 2430 Amc Bar Fountains (5 miles)
    • Cinemark (5.5 miles)
    • Regal Edwards Greenway Grand Palace ScreenX & RPX (6.1 miles)

    Parks

    • Huffington park (5.9 miles)

    Places of Worship

    • St Martin's Episcopal Church (5.9 miles)
    • Shirdi Sai Jalaram Mandir (6.2 miles)
    • Masjid As- Sabireen (6.2 miles)
    • St John Vianney Catholic Church (6.6 miles)

    Frequently Asked Questions

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