Greenwood Oaks Retirement Ctr in Warwick, RI

Pros

• He was happy with the service provided and the care he received.
• The staff kept his room clean and the food was pretty good.
• They were always attentive and ensured he was bathed and his linens changed daily.
• The employees were very kind and helpful.
• Nurse Denise is the best; she really cares about her patients.
• Hope was wonderful.
• The staff were friendly, helpful, and active.
• The facility was very clean, and the staff were super friendly and informative.
• The brother's experience at the Greenwood Center was great; the PT and OT were fabulous.
• The Greenwood Center's staff, nurses, CNAs, kitchen, and cleaning staff were all five-star.
• The food is very good.
• The center hosted a daughter's wedding, which meant a lot to the family.

Cons

• The facility is awful and beyond horrible; families are advised not to subject their loved ones there.
• The rooms are filthy, with sheets containing food and hair, and the place smells like cigarettes.
• The front office staff are rude and nasty, making communication difficult.
• Care is often hindered by severe understaffing, with many nurses distracted or on their phones.
• The kitchen and dietary department have no regard for special diets, leaving patients hungry or misfed.
• There was a scabies outbreak that required extensive cleaning and safety measures.
• The building lacks security, allowing outsiders to walk in unchecked.
• Belongings were discarded or misplaced, including dentures that could not be located.
• The atmosphere is dark and depressing, sometimes described as a dungeon.
• The administration is difficult to deal with and lacks empathy.
• One reviewer called it the worst nursing home ever, claiming it essentially killed their grandfather.

Review

Greenwood Oaks Retirement Center in Warwick is best suited for families prioritizing strong short?term rehabilitation and attentive nursing care, with measurable progress in mobility and daily functioning. The center repeatedly earns praise for its rehab staff, who push patients through aggressive PT and OT programs that translate into real gains. Families that want a facility where the medical team is engaged, the admissions process is supported, and daily routines are structured around recovery will find Greenwood a solid choice. The emphasis on hands?on nursing attention and consistently available aides makes it a reliable option for seniors who enter with rehab goals or active health needs.

Those who may want to consider alternatives are residents or families seeking near-flawless day?to?day operations or highly consistent experiences across all shifts. The reviews show a wide spread in perceived quality: what works beautifully for some - exceptional therapy teams, caring nurses, and responsive front?line staff - can be overshadowed by reports of inconsistent communication, occasional rude interactions at the front desk, and gaps in routine care. In addition, several comments point to issues with food quality and dietary accommodations, room cleanliness, and weekend staffing challenges, all of which can matter a lot for long?term comfort and safety. For families who require seamless, predictable operations with uniform service, alternatives should be explored.

The strongest positives center on the rehab culture and personal care. Patients regularly describe the therapy department as "amazing" and the nursing staff as genuinely compassionate and engaged. Specific staff members - nurses, CNAs, and therapists - are noted for going the extra mile, keeping residents safe, and coordinating care with families. Admissions and administrative staff are cited as notably helpful, and new leadership or management changes have been credited with lifting morale and improving teamwork. These outcomes matter because they often translate into smoother transitions, better adherence to medically prescribed plans, and faster progress toward discharge or return home.

Yet the negatives cannot be ignored when making a start?to?finish decision. Several families recount experiences where communication broke down, belongings were misplaced or discarded, or the response to urgent needs lagged. Food quality is intermittently described as disappointing or unsuitable for dietary restrictions, and there are persistent complaints about cleanliness, odors, and general upkeep in some rooms. Outbreaks or infection concerns have appeared in a few reviews, and there are pointed cautions about weekend staffing and the perception that some aides and nurses are distracted. Taken together, these themes underscore the variability that comes with any larger campus and the importance of on?the?ground verification before committing.

The key pros can offset many cons when rehabilitation is the priority. Greenwood's strongest asset - dedicated rehab and skilled nursing - often yields meaningful, measurable improvements and sustained functioning, which can justify tradeoffs in other areas. When families see their loved one regain mobility, confidence, and a sense of engagement with staff and peers, the appeal of Greenwood grows substantially. The presence of supportive administrators and a track record of helping families navigate Medicaid and discharge planning adds practical value, particularly during stressful transitions. For those whose main goal is high?quality therapy and reliable medical oversight, the balance tilts in Greenwood's favor.

The practical takeaway is clear: use Greenwood for what it does exceptionally well, but verify the day?to?day experience relevant to the individual loved one. Prospective residents should request current staffing ratios, observe a few shift changes, and speak with several caregivers about how they handle meal accommodations and room upkeep. Ask about the current pharmacy and med?management processes, and request a tour of the rehab gym to gauge competitiveness and safety. It is also wise to review the admissions process and confirm how staff communicate changes in care plans to families. For families with very high expectations for flawless service, or those who prize disease?specific menus and spotless, consistently quiet rooms, it may be prudent to explore alternatives while keeping Greenwood as a strong backup option.

This part of Warwick, Rhode Island, offers a variety of amenities that could make it a desirable location for senior living. With several cafes and restaurants within a few miles, there are plenty of options for dining out or grabbing a cup of coffee with friends. There are also several pharmacies and medical facilities nearby, providing convenient access to healthcare services. For entertainment, there are theaters and parks in the area, offering opportunities for leisure activities. Additionally, the proximity to T.F. Green Airport could be convenient for those who enjoy traveling or have family coming to visit. Overall, this neighborhood offers a mix of convenience and recreational opportunities that could make it a comfortable and enjoyable place for seniors to reside.

Cafes

• West Shore Coffee Bar (0.7 miles)
• Cafe Tempo Coffee House (2.4 miles)
• Starbucks (2.5 miles)
• Panera Bread (4 miles)
• Starbucks (4 miles)
• Panera Bread (5 miles)
• Borealis Coffee Roasters (5.4 miles)

Restaurants

• Sam's Inn (0.9 miles)
• Iggy's Boardwalk (1.9 miles)
• Crow's Nest Restaurant (1.9 miles)
• Chipotle Mexican Grill (2 miles)
• Iron Works Tavern (2 miles)
• Chelos Waterfront Bar & Grille (2.2 miles)
• Not Your Average Joe's (3.3 miles)

Transportation

• Green Airport (PVD) (1.6 miles)
• T. F. Green Airport (1.9 miles)

Physicians

• Andreozzi, Mark Dr-ENT & Allergy (2.1 miles)
• Tollgate Allergy And Asthma (2.4 miles)
• Ortho Ri (2.5 miles)
• Caring For Women (2.6 miles)
• Toll Gate Pediatrics (2.6 miles)
• Tri County Urology (2.6 miles)
• Doctor Newstead's Office (2.8 miles)

Pharmacies

• Walgreens (2.2 miles)
• Suburban Pharmacy (3.4 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (5 miles)
• CVS Pharmacy (5 miles)

Places of Worship

• St Paul Evangelical Lutheran Church (2.9 miles)

Theaters

• Apple Cinemas (3 miles)
• Showcase Cinemas Warwick (4.9 miles)

Hospitals

• Kent County Memorial Hospital (3 miles)
• Bradley Hospital (6.5 miles)
• Women and Infants Laboratory (7.2 miles)
• Hasbro Children's Hospital (7.3 miles)

Parks

• Playground (3.7 miles)
• Roger Williams Park (5.3 miles)
• Colt State Park (7.4 miles)