West Shore Health Center in Warwick, RI
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Bedroom
Trees
Landscaping
Garden
Seating Area
Outdoor Seating
Library
Hallway
109 West Shore Road, Warwick, RI 02889
For more information about senior living options: (844) 490-3973
The staff are very friendly and accommodating. The PT and OT were amazing. The small size makes it more welcoming. They enjoyed the Friday cookouts and the ice cream truck. The husband received great care. The nurses and therapists were the best. The staff are kind, efficient and very caring. They go above and beyond their roles to bring a smile to residents and give them a true sense of belonging. Stephen, the night nurse, keeps families in the loop. The staff are appreciated for all they do. The care is warm and friendly, and the facility is very clean. The food at West Shore Health Center is awesome.
The staff care nothing about patients as people; it's all about the money. Nursing and CNA staff are incredibly rude, uninformed, and show zero compassion. Following up on patient care was a real struggle. A nurse claimed there was no HIPAA form for the patient to sign, only to be told later that information could not be shared because the form wasn't signed. Family members of other patients filed complaints that fell on deaf ears. This place is the worst; the nurses are incredibly rude and rarely answer the phone, and families receive conflicting information. The facility has the most incompetent nurses and nurse practitioners; if you love your family member, don't put them here. US News & World Report gives them only two out of five stars, and that's being generous.West Shore Health Center in Warwick, RI is best suited for seniors who want a small, home-like rehab-focused setting where skilled therapy teams and personal attention can drive quick improvements. The strongest fit is post-acute patients recovering from surgery or cardiac procedures who benefit from close supervision, frequent physical and occupational therapy, and a facility that feels intimate rather than institutional. Families that value warmth, daily social programming, and routine touchpoints from staff will find the environment encouraging. The facility's compact footprint tends to foster a sense of belonging and allows staff to know residents well, which translates into more personalized care at the bedside and in the rehabilitation gym.
Those who should consider alternatives are families prioritizing perfect consistency in staff conduct and flawless administrative coordination. The most troubling patterns involve reports of rude or dismissive nursing and CNA interactions, inconsistent information flowing to families, and at least a few HIPAA-related communication hiccups. For families that cannot tolerate friction between front-line caregivers and administration, or who demand a universal standard of professionalism across every shift, a larger facility with a clearer, centralized care management structure may be a safer bet. Also worth noting are expectations around amenities and environment; if a higher-end facility with more expansive common spaces and polish is non-negotiable, other options may be preferable.
The key advantages of West Shore Health Center lie in the human touch and the rehab-focused infrastructure. The staff is frequently described as friendly, patient, and genuinely invested, with PT and OT singled out as outstanding. The small size translates into a more welcoming atmosphere, and residents benefit from constant, hands-on attention. Cleanliness is repeatedly praised, and ancillary touches - a Friday cookout, an ice cream truck, on-site hair services, and activity programming like bingo - create a sense of normalcy and belonging. Several families point to strong coordination from care team members like Patty and Jen, who help navigate therapy schedules, insurance, and discharge planning, reducing the stress of the post-hospital transition.
The counterweight to these strengths comes from recurring concerns about staff demeanor and communication gaps. Multiple reviews allege rude, unhelpful nurses and a culture where information is inconsistently shared with families. Instances of disjointed care - when different shifts don't seem aligned on a patient's status or needs - leave loved ones feeling out of the loop. Food quality and meal presentation are hit-or-miss in some accounts, with at least one family noting subpar dinner service, and logistical issues such as limited parking and, on rare occasions, safety concerns highlighted by reviewers. The mix of highly favorable and highly critical opinions creates a reality where experience can swing significantly by shift, vibe, and individual caregiver.
Despite the potential for variability, the rehab-oriented strengths can decisively offset the downsides for the right resident. When PT/OT teams are at the top of their game, progress after surgery or cardiac procedures can be rapid, with residents leaving stronger and more independent than expected. The intimate setting helps staff tune into a resident's mood, preferences, and routine, which supports adherence to therapy and daily activities. Family testimonies about personal acts of care - from cosmetic touches like nails being painted to on-site haircuts and social engagement - underscore a culture of small, meaningful details that improve quality of life. In many cases, these factors translate into a smoother, more confident discharge home.
In the end, West Shore Health Center functions best as a practical choice for families seeking a cozy, rehabilitation-first milieu where skilled therapists and a caring, attentive staff can produce real gains. It is less suitable for those who demand unwavering consistency, immediate administrative transparency, or a uniformly pristine staff culture. Prospective families should plan a comprehensive visit that includes conversations with the director of nursing, the head of therapy, and several frontline caregivers. Ask to observe a therapy session, review recent discharge cases, and request a clear outline of how information is shared with families across shifts. If a compact, nurturing rehab environment aligned with active family involvement matches the needs, West Shore Health Center is a compelling option; if not, several larger, more standardized facilities nearby may offer the steadier experience sought.
145 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Theodore F Green State (1 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The West Shore Health Center is a premier assisted living community located in Warwick, RI. We offer a wide range of amenities and care services to ensure that our residents live comfortably and enjoy a high quality of life.
Our amenities include a beauty salon, where residents can pamper themselves with haircuts, styling, and other salon services. There is also cable or satellite TV available in each apartment for entertainment. Additionally, we provide community operated transportation to help our residents get around town conveniently.
For those who are tech-savvy or want to stay connected with loved ones, we have a computer center and Wi-Fi/high-speed internet access throughout the community. Our dining room offers restaurant-style dining with delicious meals prepared by our experienced chefs. We also cater to special dietary restrictions.
To promote an active lifestyle, we have a fitness room and wellness center where residents can engage in exercise programs and mental wellness activities. For leisurely activities, we have a gaming room, small library, and outdoor space for relaxation or socializing.
At West Shore Health Center, our care services are available 24/7. We have a 24-hour call system and supervision to ensure safety at all times. Our staff provides assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications on time.
We understand the importance of social engagement and offer various activities for our residents. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep everyone entertained.
Located in Warwick, RI, our community is surrounded by numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (including transportation to doctors' appointments), places of worship nearby. There are also hospitals nearby for easy access to medical care if needed.
At West Shore Health Center, we strive to provide exceptional care and create a warm and welcoming environment for our residents. Come and experience the best in assisted living with us.
West Shore Health Center is located at 109 West Shore Road, Warwick, RI 02889 in Kent County, Rhode Island
West Shore Health Center on seniors.fyi includes 9 photos including images showing landscaping, interior, seating area, fireplace, outdoor, wood paneling, garden, trees, and more.
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Interior
Bedroom
Trees
Landscaping
Garden
Seating Area
Outdoor Seating
Library
Hallway
