Pelham Manor in Toledo, OH

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Pros

• Pelham Manor is a wonderful place to live, with welcoming and inviting people.
• The apartments are in a pretty setting, with Ottawa Park across the street and large living rooms.
• The staff are friendly, helpful, and go the extra mile to assist residents.
• Residents feel safe here and there are many activities and movies to participate in.
• Pelham Manor is very clean, and the recreation room is enjoyable for everyone.
• There are lots of activities for every resident to enjoy.
• Management and maintenance teams are friendly and responsive, addressing emergencies quickly.
• The building is beautiful and a nice place for seniors to live.
• The facility offers pleasant amenities like ice cream and has friendly employees.
• Families appreciate the convenient location and overall quality of living.

Cons

• Property management does not care about tenants’ safety and is retaliatory; work orders are dismissed with excuses until HUD inspections.
• Some residents claim management continually starts problems with residents and then abuses authority, causing fear and retaliation among the elderly.
• A reviewer says they have been targeted since day one and plans to sue the new manager.
• There is a claim that employees laughed about putting residents to sleep by throwing them out the third floor.
• The reviews describe management as narcissistic and abusive toward elderly residents.

Review

Pelham Manor is best suited for independent seniors who want a welcoming, neighborly community with clean surroundings and an active social calendar, all in a park-adjacent Toledo setting. Residents repeatedly note well-kept apartments, tidy grounds, and the practical perk of Ottawa Park across the street. The culture leans toward engagement: a recreation room, regular activities, and staff who appear genuinely friendly and accessible. For households prioritizing daily connection, predictable amenities, and a sense of safety provided by an attentive onsite team, Pelham Manor delivers a solid fit.

Yet some reviews signal red flags for those who prioritize flawless management and safety culture. A subset alleges retaliatory behavior by management and dismissive handling of maintenance requests until a HUD inspection or external pressure occurs. Others describe tone, friction over authority, and perceptions that resident concerns aren’t always met with equal urgency. Elevator maintenance stories add to the concern, reinforcing a caution about reliability and the willingness of leadership to address friction. These reports aren’t universal, but they are serious enough to prompt thorough, firsthand vetting before moving in.

On balance, the strongest positives are concrete. Staff are praised for going the extra mile and for being consistently friendly and helpful. Cleanliness and responsive maintenance emerge as core strengths, along with a robust activity calendar and programs that keep residents connected. The building’s setup, comfortable apartments, open common spaces, and proximity to Ottawa Park, supports both independent living and social involvement. For many seniors, these advantages create a high-quality daily life that can outweigh occasional service hiccups, provided trust in management remains intact.

Families should verify practical details before deciding. Talk with multiple residents across floors to gauge consistency in service, request examples of maintenance turnaround, and ask how safety concerns are escalated and resolved. Check elevator status history, documentation of any incidents, and the formal complaint process. Inquire about oversight, whether third-party audits exist, and how staff accountability is maintained. The goal is to confirm that day-to-day operations align with the positive reputations and to ensure there is a clear, safe path for addressing any future issues.

Pelham Manor is a strong option for those who prize sociability, routine activities, and a clean, comfortable home atmosphere. For families weighing alternatives, the decision hinges on management trust as much as amenities. If consistent, transparent safety oversight and rapid problem resolution are non-negotiables, it is prudent to compare other options that emphasize governance and resident rights with less risk of perceived retaliation or management-driven friction.

Bottom line: Pelham Manor offers a compelling combination of warmth, cleanliness, and community at a park-adjacent address, but it carries unresolved questions about management culture and resident safety that cannot be ignored. The recommended path is a careful, in-person vetting: speak with current residents, tour the property, and press for concrete safety and maintenance histories. For families comfortable with a lively, well-supported community and willing to monitor leadership dynamics, Pelham Manor can be a strong choice; those seeking airtight management and unambiguous safety may want to explore alternatives.

This area of Toledo, Ohio, offers a convenient location with various amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and healthcare services. Additionally, there are multiple physicians' offices in the vicinity, including specialists in wound care, neurology, and weight loss. The area also features a selection of cafes and restaurants for dining options. Nearby hospitals include ProMedica Toledo Hospital and Mercy Health - St Anne Hospital for medical emergencies or routine care. Places of worship are available for spiritual needs, and the Cinemark Franklin Park theater provides entertainment options. The Wildwood Preserve Metropark offers outdoor recreational opportunities for enjoying nature. Overall, this area combines convenience with essential services and leisure activities for seniors considering living in Toledo.

Pharmacies

• ProMedica Pharmacy Counter - Central Ave (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Rite Aid (1 miles)
• Walgreens (1.7 miles)
• Rite Aid (1.8 miles)
• St Anne Mercy Pharmacy (1.9 miles)
• Health Mart Pharmacy (2 miles)

Physicians

• Center For Wound Care (0.8 miles)
• Jeffrey Moore, MD (0.9 miles)
• Total Body Balance Medical Weight Loss Center (0.9 miles)
• Nephrology Consultants of NW Ohio (1 miles)
• ProMedica Pediatric Clinic (1 miles)
• ProMedica Physicians Neurology (1 miles)
• ProMedica Physicians Neurosurgery (1.1 miles)

Cafes

• SIP Coffee (0.9 miles)
• Starbucks (0.9 miles)
• BREW coffee bar (1.1 miles)
• Panera Bread (2.5 miles)
• Starbucks (3.3 miles)

Hospitals

• Toledo Hospital Er (0.9 miles)
• Toledo Hospital 7th Floor SICU (0.9 miles)
• Toledo Hospital Labor & Delivery (0.9 miles)
• ProMedica Toledo Hospital (0.9 miles)
• Toledo Hospital Breast Care (1 miles)
• Davita Kidney Care (1.2 miles)
• Mercy Health - St Anne Hospital Pharmacy Anticogulation Coumadin Clinic (2 miles)

Restaurants

• Chipotle Mexican Grill (0.9 miles)
• The Original Pancake House (1 miles)
• McDonald's (1 miles)
• Piada Italian Street Food (1.1 miles)
• Sonic Drive-In (1.1 miles)
• Arby's (1.1 miles)
• El Vaquero (1.1 miles)

Places of Worship

• Corpus Christi University Parish (1.1 miles)
• Christ the King Catholic Church (2.1 miles)
• Epworth United Methodist Church (2.5 miles)
• St Matthew's Episcopal Church-West Toledo (3.4 miles)

Theaters

• Cinemark Franklin Park 16 and XD (2.4 miles)

Parks

• Wildwood Preserve Metropark (3 miles)