Merit House in Toledo, OH
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4645 Lewis Avenue, Toledo, OH 43612
For more information about senior living options: (844) 490-3973
The facility is very family-friendly and staff work hard to meet the needs of every resident. The staff are very good and wonderful; they are helpful and attentive. Merit House impresses with great care from its staff, and residents enjoy the food. Sara and Lisa, the nurses, are highly regarded and make residents feel at home. The assisted living renovations provide private bathrooms and contribute to safety and comfort. Physical therapy and aides are attentive and provide good care. The facility is clean, friendly, and often exceeds expectations.
They say the aides don't care if the call lights stay on for hours, and the new aide has no idea. They accuse staff of stealing $300 cash from the loved one upon arrival because she didn't know to lock it up. The food is inedible and residents are left lying for hours without being turned to prevent bed sores. They misplaced a wheelchair-bound, cognitively sound woman in distress and had no idea what hospital she was at. The care is described as very poor and the food as inedible. Jewelry was stolen from a deceased patient, and a nurse allegedly accepted a cash gift for Christmas. A husband fell, EMS was not called, and he died from a brain bleed and clot. There are insects and bed bugs in the facility, and the wiring is substandard. They prevented a patient from attending essential appointments and blocked transportation.Merit House in Toledo is best suited for cost-conscious families seeking Medicaid-eligible assisted living where ownership takes a hands-on approach and a core of staff can deliver genuine warmth. The community tends to attract residents who need moderate daily assistance but not intensive medical oversight, and families willing to stay engaged, monitor care, and advocate on their loved one's behalf. The upside is access to practical, approachable management, some consistently kind aides, and occasional therapeutic attention that can help a resident stay at home longer. The flip side is wide variability in daily care quality, with some shifts delivering strong service while others fall far short; this is not a consistently reliable environment for high-need or highly vulnerable residents.
Those who require predictable, scrubbed-clean safety, meticulous wound care, timely response to call lights, and consistently high dining standards should explore other options. If a facility must guarantee strict anti-infestation measures or has a track record of rapid, clear communication during emergencies, Merit House may not meet expectations. Families seeking a seamless, dementia-friendly environment with robust activity programming and 24/7 nursing oversight should look elsewhere. For residents with complex medical needs, or anyone who prizes privacy, predictable meals, and a clearly defined safety culture, alternatives offer a more stable experience despite potentially higher cost.
On the pro side, several reviewers cite helpful, friendly staff who go the extra mile, and a setting that feels more personal than institutional. The owners are described as responsive, with a willingness to accommodate families and address concerns, and there are reports of strong physical therapy and meaningful improvements once therapy begins. Some residents enjoy renovated assisted-living spaces with private baths, and a few families believe Merit House beats expectations for Medicaid-friendly care. These positives can partially offset the downsides when families can stay actively involved, verify care plans, and insist on timely attention. But the negatives - staffing gaps, delayed call-bell response, inconsistent meals, and pest/infestation issues - tend to dominate the overall experience.
Stories of problems are not rare. A frequent theme is delayed responses to calls and lapses in basic safety, including a patient falling after a period with insufficient supervision. Instances of jewelry theft from a deceased resident and a general sense of poor housekeeping reinforce concerns about the care environment. Reports of insects on food trays, unaddressed bed conditions, and communication gaps with hospital or EMS teams paint a picture of a facility where critical safeguards can fail. A few reviews balance this with praise for specific nurses and aides, but the weight of the safety and dignity concerns is hard to ignore.
When evaluating Merit House, prospective residents should demand current performance metrics and tour with a critical eye. Ask for the staffing schedule, nurse-to-resident ratios on different shifts, and how call lights are monitored and serviced. Request recent pest-control records, housekeeping standards, and a clear plan for wound care and medication management. Speak with current residents and families about response times and meals, and request to sample meals. Verify the availability of memory care supports if needed, and confirm transparency about transfers to hospitals and coordination with external providers. If these checks reveal strong processes, Merit House becomes more defensible; if not, alternatives warrant serious consideration.
Bottom line: Merit House offers a low-cost option with real potential where attentive staff and engaged ownership exist, but it comes with material risks that can overwhelm a vulnerable senior. For families prioritizing consistent safety, rhythm, and dignity, other communities in Toledo present more reliable care and stronger infection control. For the right resident - one who can tolerate variability, appreciates personal attention, and will stay actively involved - the facility can be a workable home, especially when care plans are tightly managed and family oversight is constant. The decision should hinge on a candid site visit, with a concrete plan to monitor care, finances, and safety, and a clear readiness to switch if red flags persist.
27 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Toledo Express (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Merit House in Toledo, OH is a premier Continuing Care Retirement Community (CCRC) that also offers skilled nursing facility services. Our community provides a comfortable and supportive environment for seniors who may require assistance with daily activities or specialized care.
Residents at Merit House enjoy a range of amenities designed to enhance their overall quality of life. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Residents can take advantage of our beautiful outdoor spaces, gardens, and small library. Our onsite dining room offers restaurant-style dining, and we accommodate special dietary restrictions to ensure our residents' nutritional needs are met.
Our dedicated staff is available around the clock to provide 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers. We have trained professionals who manage medication administration to ensure residents receive their prescribed treatments safely. Additionally, we offer a mental wellness program that promotes emotional well-being among our residents.
At Merit House, we understand the importance of engaging activities for our residents' physical and social well-being. We offer resident-run activities where seniors can participate in various hobbies and interests. Additionally, our community has scheduled daily activities to keep residents active and engaged.
Conveniently located in Toledo, OH, Merit House has several amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that our residents have easy access to all the necessary facilities and services they may need.
Choose Merit House for a fulfilling senior living experience where you will receive personalized care while enjoying an active lifestyle in a vibrant community setting.
This part of Toledo, Ohio, offers a convenient location with an array of amenities nearby. Within a short distance, you will find multiple pharmacies, hospitals, and physicians' offices, providing easy access to healthcare services. Additionally, there are various dining options ranging from fast food establishments to sit-down restaurants for your dining pleasure. For those interested in leisure activities, there are cafes and theaters within a few miles for entertainment. Places of worship are also close by for spiritual nourishment. Overall, this area provides a well-rounded community with essential services and recreational opportunities suitable for senior living.
Merit House is located at 4645 Lewis Avenue, Toledo, OH 43612 in Lucas County, Ohio
Merit House on seniors.fyi includes 3 photos including images showing salon, interior, decor, artwork, indoor plants, living room, and more.
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