Point Place Care And Rehabilitation Center
Save6101 North Summit Street, Toledo, OH 43611
For more information about senior living options: (844) 490-3973
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The staff are described as AWESOME and attentive, getting to know residents and keeping families updated. The facility is very clean and has a positive energy, with Emily described as a kind administrator. The therapy department is top of the line, with Tiffany, Carol, and Tom driving patients to get better. The nurses are amazing and the floor staff go above and beyond to meet residents' needs with grace and dignity. The coordinators, nurses, aides, and maintenance staff are praised for amazing care and for making loved ones feel like family. The facility is said to have character, heart, and soul thanks to the dedicated staff. The therapy team is exceptional and has impressed physicians with patient progress. The overall experience is described as family-friendly with excellent patient care.
The reviewer describes the place as very nasty, noting a loved one had a bad odor and they were kicked out after asking for washcloths and towels to wash themselves. On a subsequent visit, a nurse called the cops to have them leave. The facility is described as filthy and severely understaffed, leading to unsafe conditions and delays in care. A reviewer warns: DO NOT send your loved ones there. The showers and bathrooms are disgustingly dirty and shared, with residents often locked out from their rooms. Everything needs maintenance and there is only one person handling repairs. A relative reportedly developed bed sores and there were multiple failures to provide timely care, including falls and a missed pneumonia diagnosis. Residents were left waiting for help for hours, with no reachable call light. Breakfast was not provided due to diet orders, according to one review. The facility is described as one of the worst, with calls to close the place if proper care cannot be provided. A grandparent reportedly stayed only a couple of days before being sent to ICU, with the place described as filthy. One reviewer stated the facility "almost killed my mom."The collection of impressions about Point Place Care & Rehab (also referred to as Pointe Place at times) runs the gamut from glowing praise to urgent warnings. On one hand, many families and visitors describe a facility that feels clean, welcoming, and well organized, with a strong emphasis on compassionate, engaged care. On the other hand, a number of accounts recount alarming lapses in safety, staffing, and basic care that left loved ones at risk. Taken together, the notes paint a picture of a place that can be excellent in certain moments and deeply concerning in others, depending largely on who you encounter and when you visit.
Several reviewers highlight the physical environment and the people who work there as major positives. One writer who toured as a diver for a company spoke highly of Rebecca and her assistant Emily, calling Emily friendly and caring and noting that the facility looked very clean and had a positive energy from the moment they walked in. Admissions and administration also receive warm mentions, with particular praise for Emily in administration and Stephanie in admissions for doing a great job. Across multiple accounts, the staff are described as attentive, cheerful, and genuinely invested in residents' well-being, with therapists and nurses singled out for their competence and dedication. The sense of "homey" care comes across strongly in several stories where staff took time to know residents, explain care plans, and advocate for comfort and dignity.
The theme of compassionate, family-like care surfaces repeatedly. Families recount experiences where staff and therapists went above and beyond to keep loved ones comfortable and informed. A number of reviews emphasize that nurses and aides are patient and proactive about dignity, with comments about staff keeping families informed and involved in care decisions. In particular, therapy teams are praised for their effectiveness and encouragement, with several notes calling out specific therapists and noting tangible improvements in residents' mobility and overall well-being. In one heartfelt note, the writer credits the staff for making their mom feel cared for during a terminal illness, stressing that the staff tried hard to keep her as comfortable as possible and that the facility and her room were kept clean.
Yet alongside these positive portraits, there are stark counter-narratives that center on serious safety and care failures. Some reviewers describe scenes of under-staffing that left residents waiting for help longer than acceptable, with alarming anecdotes of missed call lights and delayed assistance that forced residents to seek help themselves or suffer in distress. One particularly troubling account details a fall-prone resident who pressed a call light, waited half an hour, then crawled to the bathroom and pulled an emergency string, remaining on the floor for more than two hours before anyone acted. That same story recounts a later pneumonia diagnosis that apparently went untreated for weeks, raising questions about timely medical assessment and responsiveness. Another reviewer described numerous maintenance and safety issues - a dirty, shared shower and bathroom setup, broken equipment, worn wheelchairs and walkers, and a spa whirlpool bathtub that had been out of service for an extended period, with signs of "waiting for a part" that felt more like a pretense than a fix in motion.
Concerns about cleanliness and facility upkeep recur as well. Some families talk about the facility feeling unclean or poorly maintained, with mentions of bedsores and inadequate feeding tied to diet orders not being followed, as well as broken or neglected equipment that should have been routine maintenance. The impression of a facility stretched thin by understaffing surfaces in several accounts, including a blunt admonition to potential families to seek care elsewhere. In another harsh critique, a reviewer criticized the front-desk staff and management, suggesting that communication and attention to patient details were lacking, and describing a experience where a loved one seemingly disappeared from records after discharge without proper notice.
There are also distinctly negative vignettes that convey a sense of systemic problems. A few reviewers label the place as unsafe or unsatisfactory to the point of recommending not entrusting loved ones to its care. One account bluntly states, "This place is terrible," with detailed complaints about failure to assist an elderly relative in getting to bed, failure to address incontinence promptly, and general neglect. Another reviewer calls the facility filthy and warns against sending anyone there after a very brief stay that ended with a transfer to the ICU. In several reviews, the recurring thread is a mismatch between the facility's stated values - competent care, clean environments, proactive therapy - and the on-the-ground experiences of patients and families who encountered delays, broken amenities, or perceived indifference from staff.
In sum, Point Place Care & Rehab appears to be a place of sharp contrasts. For some families, the environment is clean, the staff are kind, the therapy is effective, and the care feels attentive and human. For others, the experience is marred by under-staffing, safety concerns, maintenance failures, and inconsistent communication that left residents at risk or feeling neglected. Prospective families should weigh these perspectives carefully, visit with an eye for how current staff respond to residents' needs, and question how the facility handles emergencies, staffing levels, and follow-through on care plans. The stories gathered here reflect real, lived experiences - some uplifting and reassuring, others cautionary and alarming - reminding us that the quality of care in any facility can be highly variable and deeply personal.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Toledo Express (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Point Place Care And Rehabilitation Center is a premier assisted living community located in Toledo, OH. Our community offers a wide range of amenities and care services to ensure that our residents feel comfortable, supported, and engaged.
In terms of amenities, we provide our residents with access to a beauty salon where they can indulge in some pampering and grooming. Our cable or satellite TV allows residents to relax and enjoy their favorite shows and movies. For convenient transportation, we offer community operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments.
Residents can stay connected with loved ones through our computer center and Wi-Fi/high-speed internet services. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled kitchen staff. Private bathrooms provide convenience and privacy for our residents.
For recreational activities, we have a fitness room equipped with exercise equipment, perfect for staying fit and active. We also have a gaming room where residents can enjoy playing games and socializing. The outdoor space includes a beautiful garden where residents can appreciate nature or take leisurely walks.
Our small library provides a quiet space for reading and relaxation. Housekeeping services ensure that the living areas are clean and tidy at all times. Move-in coordination is also provided to assist new residents in settling down comfortably.
In terms of care services, we have a 24-hour call system to attend to any emergencies or concerns promptly. Our highly trained staff provides 24-hour supervision along with assistance in activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure that residents receive their medications accurately and timely.
Our mental wellness program focuses on promoting emotional well-being through various activities tailored to each individual's needs. Special dietary restrictions are accommodated, including diabetes diet options.
Additionally, our community boasts concierge services to cater to resident needs, planned day trips for exploration outside the premises, resident-run activities for socialization opportunities, as well as a variety of scheduled daily activities.
Point Place Care And Rehabilitation Center is conveniently located with nearby pharmacies, physicians, restaurants, and hospitals to cater to any medical or personal needs residents may have. We strive to provide a warm and welcoming environment for our residents while ensuring their safety, comfort, and overall well-being.
Point Place Care And Rehabilitation Center is located at 6101 North Summit Street, Toledo, OH 43611 in Lucas County, Ohio
Point Place Care And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, decor, bedroom, painting, kitchen, stove, coffee station, gym, and more.
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