O'Neil Apartments

Pros

• The environment is clean and healthy.
• Staff and maintenance are always there to help in every way.
• The apartment is very nice.
• They have a nice garden out back.

Cons

• The office staff were unprofessional and showed no patience with people with disabilities.
• It had been two months and they still hadn't sent the resident's paperwork to obtain an apartment.
• The staff allegedly started stealing and selling tenants' belongings.
• Drugs in the building were scary.
• People were checking tenants' apartments late at night to see if they could get in.
• The office staff in 2023 were nasty and mean and should be removed from their positions.
• The fourth floor is not acceptable; apartment 407 is the worst.

Review

A mix of strong voices comes through in the set of comments about the building, painting a picture of a property that some residents view with serious concern while others see it in more positive terms. The most intense criticisms center on the office staff and the administration of paperwork. One reviewer describes the staff as "very unprofessional" and says there is virtually no patience for residents with disabilities. They claim it has taken two months for needed paperwork to be sent, specifically the documents required to prove residence for securing an apartment. This sentiment suggests a frustration with delays that feel unaddressed and an impression that the staff may not be prioritizing tenant needs or accommodations.

Alongside the frustration over paperwork, the same reviewer makes alarming allegations about the staff's conduct. They claim "the office staff started stealing and selling their stuff to the tenants," and they describe a drug-ridden atmosphere within the building, noting that "the drugs in the building was scary." The reviewer even says people were "checking yr apt late at night to see if they could get in," which amplifies concerns about safety and access control. In this account, the reviewer goes so far as to suggest that the women working in the office in 2023 should be removed from their positions and even imply that if staff cannot conduct themselves with kindness and competence, they should quit. These statements convey a perception of serious misconduct and a sense of danger, though they remain allegations rather than verified facts.

A harsher tone appears when the reviewer expands on the behavior and attitudes of the office staff, calling out specific personalities and urging consequences for what they see as persistent unkindness and incompetence. The message is repeated that the 2023 office staff should not be in their roles if they are unable to perform their duties professionally and politely. Taken together, these passages indicate a deep level of mistrust toward management and a belief that the office environment has been unsupportive or even hostile to residents at times.

Not all feedback is negative, however. Another reviewer offers a contrasting evaluation, calling the building a place that is "a clean and healthy environment" where "Staff and maintenance are always here to help in every way." This perspective emphasizes reliability, responsiveness, and a general sense of upkeep, suggesting that at least some residents experience a well-maintained living environment with accessible staff who can assist as needed.

There are also nuances in the more neutral-to-mixed feedback. One resident admits they neither love nor hate the place, describing it as "okay," but flags a problem specific to the fourth floor, noting that "407 is the worst" and asking for action to address that unit or area. This points to variability in the building's condition or management practices across different floors or units, and it hints at ongoing maintenance or service issues that may not be uniform throughout the property.

A further note in the feedback touches on policies and the broader environment, including a curious comment about service animals: "They do NOT allow alligators even if they are a service animal." While unusual, this line reflects a policy stance that tenants are expected to follow, consistent with standard service-animal rules in many properties. The same comment also mentions a "nice garden out back," which adds a small, positive contrast to the otherwise intense discussions about management and safety. For some readers, this juxtaposition of a firm policy stance with a pleasant outdoor space suggests that the property has redeeming features even when there are significant concerns elsewhere.

In sum, the collection presents a spectrum of experiences. A subset of residents describes serious problems with management, paperwork delays, and alleged misconduct that undermine safety and trust. Other residents acknowledge cleanliness, supportive maintenance, and a generally healthy living environment, while still recognizing areas that need improvement, such as specific problematic units on the fourth floor. A final note highlights a typical, straightforward positive: some reviewers simply call the apartment "very nice," reinforcing that experiences can vary widely within the same building. Taken together, the comments portray a property with both commendable upkeep and notable governance challenges, inviting prospective tenants to weigh safety, responsiveness, and unit-specific conditions when considering a move.

Located in Troy, New York, this area offers a variety of amenities and services that cater to senior living. With several physicians offices nearby such as Ophthalmic Consultants of The Capital Region and Northeast Health, residents have easy access to medical care. Additionally, there are pharmacies like Rite Aid and Walgreens for convenient prescription refills. For leisure activities, there are parks like Riverfront Park and Colonie Town Park for outdoor enjoyment. Restaurants such as Brown's Brewing Company and cafes like Starbucks provide dining options close by. In terms of transportation, Albany International Airport is just a short distance away for those looking to travel. Overall, this part of Troy offers a mix of healthcare services, recreational opportunities, and conveniences that would make it a comfortable place for seniors to live.

Physicians

• Ophthalmic Consultants of The Captial Region (0.1 miles)
• Northeast Health (0.2 miles)
• Troy Medical Group (0.7 miles)
• South Troy Health Center Fax (2.6 miles)
• Cohoes Family Health Center (3 miles)
• Newtonville Pediatrics & Internal Medicine (3.8 miles)
• Peregrim Kimberly A (3.8 miles)

Restaurants

• Brown's Brewing Company (0.1 miles)
• Rare Form Brewing Company (0.5 miles)
• Sonic Drive-In (0.5 miles)
• Burger King (2.6 miles)
• BYE-i Brewing (2.8 miles)
• On Tap (4 miles)
• McDonald's (4 miles)

Parks

• Riverfront Park (0.3 miles)
• Colonie Town Park (5.2 miles)
• The Crossings of Colonie (5.6 miles)
• Miracle Playground (5.6 miles)
• Jennings Landing (6.7 miles)
• Washington Park (7.1 miles)

Places of Worship

• St Anthony of Padua Church (0.4 miles)
• Grace Fellowship (2.3 miles)
• Hindu Temple Society (5.1 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (3.9 miles)
• Starbucks (4.2 miles)
• Starbucks (5.6 miles)
• Panera Bread (6.7 miles)
• Stacks Espresso Bar (6.7 miles)

Hospitals

• Samaritan Hospital (0.7 miles)
• Seton Auxiliary (0.8 miles)
• The Eddy (4.8 miles)
• The Pain Management Center At Albany Memorial Hospital (5.3 miles)
• Albany Memorial Hospital (5.3 miles)
• Whitney M Young Jr Health Center (5.9 miles)

Pharmacies

• Rite Aid (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (2.5 miles)
• Market 32 (2.6 miles)
• Marra's Pharmacy (2.6 miles)
• Rite Aid (2.7 miles)
• CVS Pharmacy (3.9 miles)

Transportation

• Terminal B (6.3 miles)
• Southwest Airlines (6.3 miles)
• Albany International Airport (ALB) (6.3 miles)
• National Car Rental (6.4 miles)
• CDTA Bus Stop (6.5 miles)
• Amtrak (7 miles)

Theaters

• Regal Colonie Center & RPX (6.8 miles)