The Pines at Heartwood in Troy, NY
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2405 15th St, Troy, NY 12180
For more information about senior living options: (844) 490-3973
The Pines at Heartwood offers competitive pricing for its semi-private rooms, set at $3,500 per month. This rate is notably lower than the average for Rensselaer County, which stands at $3,900, and significantly more affordable than the New York state average of $4,389. By providing quality care in a welcoming environment while maintaining costs below both county and state averages, The Pines at Heartwood presents an attractive option for individuals seeking supportive living arrangements without compromising on value.
| Floor plans | The Pines at Heartwood | Rensselaer County | New York |
|---|---|---|---|
| Semi-Private | $3,500 | $3,900 | $4,389 |
Pines at Heartless has a very friendly staff during visits. Pines at Heartless offers clean, homey rooms with nice dining areas. Pines at Heartless has a great team and makes the admission process easy. Residents at Pines at Heartless look very happy and are engaged in daily activities. Pines at Heartless creates a welcoming environment with friendly staff and communal spaces. Pines at Heartless returns calls promptly and courteously. Pines at Heartless provides a robust schedule of activities, including Tai Chi, Bingo, and movie nights. Pines at Heartless has a friendly on-site cat that adds a warm, homey touch.
Pines at Heartless shows barest of care, with no call when a loved one goes to the hospital. Pines at Heartless sometimes runs out of medications and leaves rooms and sheets filthy. Pines at Heartless has staff who do not return calls to families, and an in-house doctor who is only there on Saturdays. Pines at Heartless is not interested in scheduling dentist appointments for residents. Pines at Heartless has a bed bug infestation that has persisted for years, with weekly sprays not solving it. Pines at Heartless is described as filthy, with poor linen and rooms that resemble a dumpster site.The Pines at Heartwood in Troy, NY is best suited for active seniors who want a bustling activities calendar and relatively spacious, shared-room accommodations, paired with families that value a welcoming, homey atmosphere during visits. It functions as a social hub where programming and daily engagement are prominent, and where a partner in the room can feel companionship rather than isolation. Those who need consistently spotless cleanliness, meticulous medication management, and unwavering administrative reliability should consider alternatives. For families prioritizing strong oversight and a consistently high standard of care, this community requires careful scrutiny and a clear plan to monitor safety and responsiveness.
The favorable picture here centers on liveliness and accessibility. Several visits highlight generously sized rooms that residents share rather than endure tight quarters, plus a dining area described as pleasant and well-appointed. The activity slate - from Tai Chi to bingo to outings and movie nights - creates a sense of daily purpose and community. On some occasions, staff friendliness and a smooth admission process are noted, and the facility's atmosphere is described as homey and cheerful. For families seeking a place where residents look engaged and the community feels welcoming on a tour, these are meaningful positives worth weighing.
Yet substantial red flags recur with troubling regularity. Bed bugs have been alleged to infest the facility for years, accompanied by complaints about filth, dirty linens, and rooms that smell of urine in some hallways. Medication management is a recurring concern, with reports of pills missing or not properly administered, and aides described as having limited training. Calls to leadership and routine concerns are not always returned, and one can encounter claims of disengaged supervision, especially after the director's hours or during weekend shifts. These patterns raise serious questions about infection control, quality assurance, and the reliability families rely on for consistent care.
The practice of balancing pros and cons hinges on how risk is weighed against quality moments. When the environment feels lively and a resident thrives on social engagement, the positives can meaningfully improve daily life - provided care gaps are addressed by vigilant family oversight or supplemental outside support. The rooms' size and the apparent readiness of staff during visits can offset some disappointment, but not the fundamental hazards raised by prolonged cleanliness issues, inconsistent med administration, and sporadic administrative responsiveness. In other words, the positives may soften daily living, but they do not neutralize the core risks.
Families should approach with a disciplined verification plan. If interest remains, request up-to-the-minute candor: copies of the latest state inspections, detailed med-pass protocols, and a walk-through with nursing leadership to see how staffing actually unfolds on floors. Ask pointed questions about bed bug remediation history, room-by-room cleanliness schedules, and the process for notifying families when a resident is hospitalized. Seek assurances about the in-house clinician schedule, nursing supervision after 3 p.m., and the steps taken when concerns are raised by residents or families. A transparent, documented response is non-negotiable before committing.
Bottom line: The Pines at Heartwood presents a mixed proposition. For seniors who prize activity, companionship, and generous room sizes - and for families willing to stay vigilant on cleanliness, medication safety, and administrative responsiveness - it can function as a workable place to call home. However, for those whose nonnegotiables are pristine hygiene, reliable med management, and proactive leadership, this community demands a more careful comparison or a broader search. Conduct a thorough tour with a focus on current operations, insist on concrete corrective plans, and weigh whether the potential quality of daily life justifies the ongoing risk.
86 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albany Cty (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities. Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting. Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.
Wii bowlingWii bowling is important for seniors as it provides a fun and engaging way to stay active, socialize, and improve hand-eye coordination. It can help prevent isolation, boost mental well-being, and promote physical fitness in a safe and accessible manner.The Pines at Heartwood in Troy, NY is an exceptional assisted living community that offers a comfortable and enriching environment for seniors. Our community provides a range of amenities to make the lives of our residents enjoyable and convenient.
Residents can engage in various activities right on-site, keeping them active and entertained. Our indoor and outdoor common areas are perfect for socializing with fellow residents and enjoying the beautiful surroundings. For those who enjoy technology, we offer Wi-Fi/high-speed internet access throughout the community.
Our care services include diabetic care and medication management to ensure the health and well-being of our residents. We also take pride in providing delicious and nutritious meals that cater to specific dietary needs such as low/no sodium and no sugar options.
At The Pines at Heartwood, we understand the importance of spirituality, which is why we offer both devotional services on-site and opportunities for devotional activities off-site. Residents can also participate in Catholic services if they wish to do so.
We believe in promoting a vibrant lifestyle for our residents by offering engaging activities such as cooking classes, gardening club, stretching classes, trivia games, Wii bowling, happy hour events, live dance or theater performances, and live musical performances. In addition to these activities, our proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals allows easy access to essential services outside our community.
With air-conditioned units offering comfort during warmer months, bath tubs for relaxation after a long day, ground floor units for convenience, and wheelchair accessible showers ensuring safety for all residents; The Pines at Heartwood is dedicated to meeting the individual needs of each resident while providing a warm and welcoming atmosphere.
Located in Troy, New York, this neighborhood offers a variety of amenities and services that cater to senior living. With several hospitals in close proximity, including Samaritan Hospital and Albany Memorial Hospital, residents have access to top-notch healthcare facilities. Additionally, there are numerous cafes and restaurants nearby such as Starbucks and Brown's Brewing Company for socializing and dining out. The area also boasts a selection of pharmacies like Rite Aid and Walgreens for convenient medication needs. For recreational activities, seniors can enjoy parks like Riverfront Park and The Crossings of Colonie for leisurely walks or picnics. Places of worship like St Anthony of Padua Church cater to spiritual needs, while transportation options such as CDTA Bus Stop and Amtrak make it easy to get around the area. Overall, this part of Troy offers a blend of essential services and recreational opportunities ideal for senior living.
The Pines at Heartwood offers competitive pricing for its semi-private rooms, set at $3,500 per month. This rate is notably lower than the average for Rensselaer County, which stands at $3,900, and significantly more affordable than the New York state average of $4,389. By providing quality care in a welcoming environment while maintaining costs below both county and state averages, The Pines at Heartwood presents an attractive option for individuals seeking supportive living arrangements without compromising on value.
The Pines at Heartwood is located at 2405 15th St, Troy, NY 12180 in Rensselaer County, New York
The Pines at Heartwood on seniors.fyi includes 19 photos including images showing bedroom, interior, decor, living room, windows, outdoor, garden, landscaping, and more.
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