Sunset Wood Apartments

Pros

• The staff are friendly, helpful, and kind to residents and their families.
• Families are grateful for Sunset Wood's care of their loved ones, even from afar during Covid.
• Sunset Wood's quarantine practices reassure families that residents' best interests are prioritized.
• The staff treat everyone like family.
• Residents are glad they moved to Sunset Wood and feel at home there.
• The community offers many activities and beautiful surroundings, with social options and quiet spaces.
• Sunset Wood is responsive and meets residents' needs promptly.
• The meals are delicious and the dining room feels inviting, with opportunities to make friends.

Review

Sunset Wood comes across as a place where warmth and attentiveness are the norm, not the exception. Across a series of heartfelt notes, families describe the staff as friendly, helpful, and genuinely kind to their loved ones, including Uncle. The recurring impression is that this is a community where people notice and care about the daily experiences of residents, making each day feel supported and comfortable.

A common thread in the stories is the sense that Sunset Wood treats every resident like family. Even amid the challenges of the past years, when Covid restrictions created distance between families and their aging relatives, staff showed thoughtful concern and a careful regard for quarantine protocols. As one writer put it, Dominick's reassurance - that the staff treat everyone as family - rings true in the lived experience of many families who entrusted Sunset Wood with their parents' well?being. That tone of sincere care appears to be a defining characteristic, helping families feel confident that their loved ones are not just cared for, but cherished.

The personal experiences at Sunset Wood underscore how welcoming and comforting the environment can be for new residents. A dad who joined the community was greeted by both staff and other residents in a manner that made him feel immediately at home. The sentiment, "It feels like we are all family," recurs across several accounts, emphasizing not only the friendliness of individuals but the overall atmosphere. Residents have opportunities to engage with others through activities while also enjoying quiet moments when they want time to themselves. The sense of timely, reliable support is a hallmark - people note that staff are there when needed, a comforting assurance for families who are balancing care with other commitments.

Families also highlight how Sunset Wood keeps lines of connection open for those who live at a distance. The facility is praised for its provisions that help families stay connected with loved ones who aren't on site, a crucial benefit for those who are geographically separated. In addition to the social and activity offerings, the meals, the safety and living arrangements, and the general sense of well?being contribute to the confidence that loved ones are in a safe and content environment. One reviewer specifically credits the place with providing "delicious meals," "caring staff," and "great activities," all of which contribute to a sense of home for residents who value independence alongside support.

Several accounts touch a long arc of experience with Sunset Wood, beginning with parents who have lived there for years. When a mom passed away, the dad continued to enjoy life in the same community, reinforcing the idea that Sunset Wood can become a stable, enduring home. The stories mention practical comforts - mom no longer needed to cook - and social pleasures - beautiful dining rooms with attentive waitstaff, new friendships, and ongoing activities. The sense that Sunset Wood helps people cultivate a fulfilling life, even in later years, is a recurring theme, one that many families claim would not have been possible elsewhere.

The community atmosphere is repeatedly described as wonderful and vibrant. Residents are said to enjoy a range of activities - from bridge and scrabble to exercise classes - while developing friendships that feel like family. The sense of belonging is highlighted as perhaps the most meaningful outcome, with families describing Sunset Wood as the best move for their loved ones. The praise is consistent: the staff are caring and helpful; the facility is beautiful; the activities are plentiful and engaging; and the overall environment is conducive to both social interaction and personal time.

Sweetenings of praise appear in concise, powerful lines - "Superb," "Lovely people, caring and sincere," and "Beautiful facility" - that reinforce the sense of a well?rounded, high?quality community. The sentiment is not merely about infrastructure or services, but about a culture of care that permeates daily life. Reviewers repeatedly emphasize that Sunset Wood is a great place to be, a sentiment echoed by those who observe the staff's dedication and the residents' evident comfort and happiness.

In sum, the collection of feedback paints Sunset Wood as a secure, well?run, and deeply caring senior living community in the heart of New Hartford. From warm welcomes for new residents to ongoing, supportive relationships with families far away, from delicious meals to engaging activities and a safety?first approach, the experiences described illustrate a place where independence and family?style care coalesce into a thriving, dignified living environment. For many families, Sunset Wood represents not just a residence, but a cherished community where both residents and their loved ones feel known, valued, and at home.

Restaurants

• Prop's Inn (0.2 miles)
• Peter's Cornucopia (0.2 miles)
• Nicky Doodles (0.2 miles)
• Georgio's Village Cafe (0.3 miles)
• Tom Cavallo's Restaurant (0.4 miles)
• One Genny (0.5 miles)
• Killabrew Saloon (0.8 miles)

Physicians

• Neurosurgical Specialists (0.2 miles)
• Mohawk Valley Women's Health Associates (0.4 miles)
• Hamilton Orthopedics (0.4 miles)
• Dr Robert Burke MD (0.5 miles)
• Mohawk Valley Nurse Practitioners (0.5 miles)
• CNY Spine & Pain Medicine (0.5 miles)
• Ahmed Shatla (0.5 miles)

Pharmacies

• Health Mart Pharmacy (0.4 miles)
• Randall's Pharmacy (0.4 miles)
• CVS Speciality (1.2 miles)
• Hannaford Pharmacy (1.4 miles)
• The Medicine Shoppe (1.5 miles)
• Rite Aid (1.6 miles)
• Walgreens (1.6 miles)

Cafes

• Daylight Donuts (0.4 miles)
• Raspberries Cafe (1.5 miles)
• Starbucks (1.5 miles)
• Panera Bread (1.5 miles)
• Debbie's Cafe (1.8 miles)
• Bagel Grove (2.2 miles)

Places of Worship

• St John The Evangelist (0.7 miles)
• Our Lady Of Lourdes Ch (1.5 miles)

Theaters

• Marquee Cinemas - Orchard 14 (1.5 miles)

Hospitals

• St Elizabeth Medical Center (1.6 miles)
• Faxton St Luke's Healthcare: St Luke's Campus (1.8 miles)
• St Elizabeth Medical Center (1.9 miles)
• St Lukes-Memorial Hospital Center - Faxton-St Lukes Healthcare (1.9 miles)
• Faxton X-ray Department (2.2 miles)
• FAXTON-St LUKE'S HEALTHCARE - FAXTON CAMPUS (2.2 miles)
• Mohawk Valley Psychiatric Center (2.8 miles)