Diana's Residential Health

Pros

• The best staff were very helpful.
• They took care of her needs and got her to where she had to go.
• She is doing well.

Cons

• They lie and take people's money.
• The facility is greedy and untrustworthy.
• They kept $900 for three days.
• They claimed the luggage wasn't picked up.
• They are fraudulent.
• The review warns to never go there.

Review

A close look at experiences shared about Tahnan (also referred to as Tahanan) Residential Facility in Freehold, New Jersey reveals a stark contrast in how people feel about the place. One account comes from a physician in Colts Neck describing a difficult and alarming sequence of events involving his daughter, who has a mental illness. He recounts being sent from Carrier Clinic to this residential facility and then watching the situation unfold during an acute psychotic episode. The narrative he shares is steeped in fear and frustration, focusing on trust violated and financial concerns that linger long after the events themselves.

In the most troubling part of the account, the reviewer alleges that the facility failed in several ways. He describes the decision to call 911 after his daughter's crisis, followed by her being sent back to the hospital after three days. He emphasizes that her luggage was left at the facility, creating an additional burden during a vulnerable time. When he attempted to collect belongings and speak with staff, he says the manager was unavailable and instructed him to return another day. The situation around refunds is a central grievance: he claims the facility dragged their feet on issuing refunds and ended up holding a substantial amount of money - $900 - for three days. The accusation that the staff claimed the bag hadn't been picked up is highlighted with incredulity, culminating in a strong charge of fraud. The overall tone is one of distrust and bitterness toward what he characterizes as financial greed rather than patient-centered care.

The reviewer's language makes a sweeping and harsh judgment, labeling the facility as "the worst place" where people lie and take money. The core of the complaint centers not only on the immediate medical crisis but on what happened afterward - specifically, a pattern of operational and financial handling that, in his view, left a family reeling at a critical moment. The exasperation is clear when he asserts that others should avoid the place, using phrases like "Never go to this bad greedy for money." The emphasis here is not merely about a single misstep but about a perception of systemic problems in how the facility conducts business and coordinates care during a highly sensitive period.

Interwoven with this negative portrayal is a contrasting thread from the same facility's interactions with other clients. A second voice in the overall discourse commends the staff, describing them as "the best staff" who are "very helpful" and who take care of patients' needs and ensure they get where they need to go. This perspective shifts the focus from financial and logistical concerns to interpersonal dynamics and practical support. According to this account, the staff's responsiveness and willingness to assist with transportation and daily needs created a markedly more positive impression, suggesting that experiences at Tahnan can vary significantly depending on who is involved and when.

Taken together, these two viewpoints illustrate the complexity of navigating mental health care transitions, especially when family members are dealing with crises and lengthy care pathways. One account underscores the potential for miscommunication, delays in refunds, and operational gaps - issues that can compound the stress of an already difficult situation. The other highlights attentive staff, reliable assistance, and a sense of being supported through practical needs. The juxtaposition points to a broader truth: experiences at care facilities often hinge on day-to-day staff availability, specific departments, and the timing of interactions with management.

For families considering Tahnan, these narratives suggest a cautious approach. It would be wise to seek out multiple sources of information, verify policies on refunds and luggage, and ask direct questions about the coordination of care during transitions from hospital to residential settings. If a decision is made to engage with the facility, keeping meticulous records of all interactions, expenses, and belongings can help prevent or resolve disputes. Finally, if concerns about care quality or financial handling arise, reaching out to licensing bodies or consumer protection resources can provide avenues for review and accountability. Experiences clearly vary, and prospective families should weigh both the positive reports of helpful staff and the critical accounts of financial and logistical challenges when forming their own impressions.

This part of Freehold, New Jersey, offers a range of amenities and services that cater to senior living needs. With several pharmacies in close proximity, access to medications and healthcare is convenient. Additionally, there are plenty of dining options nearby, including restaurants offering a variety of cuisines. Medical care is easily accessible with multiple physician offices and hospitals within a few miles. For entertainment, there are theaters for movies and parks for outdoor activities. Public transportation options are also available for easy travel. Overall, this area provides a peaceful and well-equipped environment for seniors looking to settle down in Freehold.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1.9 miles)
• Wegmans (2.1 miles)
• CVS Pharmacy (3.1 miles)
• CVS Speciality (3.9 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (4.7 miles)

Restaurants

• Jersey Freeze (0.6 miles)
• Tre Pizza, Pasta, Beer Garden (1.1 miles)
• P.F. Chang's China Bistro (1.3 miles)
• The Cheesecake Factory (1.3 miles)
• McDonald's (1.4 miles)
• Escondido's Mexican Restaurant (2 miles)
• Tommys Tavern + Tap (2.1 miles)

Physicians

• Arthritis and Osteoporosis Associates (1.2 miles)
• Professional Orthopaedic Associates (1.6 miles)
• Pediatric Health PA (2 miles)
• Freehold Ophthalmology (2 miles)
• Millennium Eye Care (2.1 miles)
• University Radiology (2.6 miles)
• Dr Minzter's Office (2.7 miles)

Theaters

• AMC Freehold 14 (1.2 miles)
• AMC Monmouth Mall 15 (12 miles)

Parks

• East Freehold Park & Showgrounds (1.8 miles)
• Thompson Park (9.4 miles)
• Monroe Twp. Veteran's Park (10.2 miles)
• Mundy Ave Park (10.3 miles)
• Half-Acre Park (11 miles)
• Welsh Park (11.9 miles)

Hospitals

• Bright Horizons At Centrastate Medical Center (2.4 miles)
• Raritan Bay (8.6 miles)
• Meridian Health System (8.9 miles)
• NJ Spine and Wellness (11.2 miles)

Transportation

• Union Hill Rd Park & Ride (5.4 miles)
• Bus Stop Twin Rivers Loop (10.8 miles)
• NJT - Aberdeen-Matawan Station (11.2 miles)

Cafes

• Starbucks (6.4 miles)
• Starbucks (9.7 miles)

Places of Worship

• Monroe Township Jewish Center Congregation Etz Chaim (9.2 miles)