Overall Review of Hickory Trace Apartments
caveat
9 reviews mention this
Pest problems and infestations
Multiple residents describe recurring bed bugs and other pests despite reporting them.
Residents mention bed bugs and roaches repeatedly, along with mice and rats in some units. Several reviewers say they had treatments done, moved out temporarily, or tried repeated notifications, but the problem returned. A few accounts also connect pest issues with unsafe conditions like bites and ongoing sightings.
caveat
13 reviews mention this
Repairs take too long
Residents report long repair waits and recurring failures for core systems.
Many reviews describe maintenance that doesnât arrive quickly after requests, including complaints about broken heat or air for extended stretches. Several residents say they waited months for fixes, dealt with repeated breakdowns, or saw follow-through lag even after contacting the office multiple times. A few also describe units becoming temporarily unusable during ongoing issues, like heating shortfalls or plumbing problems affecting everyday routines.
caveat
11 reviews mention this
Leasing office and management concerns
Residents frequently describe unresponsive leasing office support and mismanagement.
Reviewers often say calls and requests arenât returned, repairs stall after reported issues, or communication breaks down when problems need attention. Multiple accounts also mention frequent property-manager changes or staff turnover. There are also negative experiences tied to administrative handling, including deposit disputes and disputes around access or notices.
caveat
6 reviews mention this
Odors, mold, and carpet upkeep
Residents describe strong odors, dirty carpets, and mold concerns in units.
Several reviews point to lingering sewer smells, foul carpet odor, and conditions they associate with poor upkeep. Others describe mold on walls or ceilings and connect it to health concerns like asthma. Some residents also say they reported these issues multiple times without timely resolution.
caveat
3 reviews mention this
Rent feels low, but quality suffers
A few reviewers cite affordability, but most describe it as not worth the rent.
One review calls the apartments affordable and convenient, while others frame the rent as too low to justify the problems they experienced. Multiple residents mention a specific monthly rent amount in the context of what they expected versus what they received. The dominant tone in the reviews is that the baseline living experience did not match the cost.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.