Bentleys Extended Care in Overland, MO
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3060 Ashby Road, Overland, MO 63114
For more information about senior living options: (844) 490-3973
The staff at Bentley's Extended Care are described as awesome and caring. Linda, the activities director, does a great job keeping residents engaged. The facility is clean and well-maintained, and residents look well cared for. The staff are friendly, know the residents well, and greet families during visits. The maintenance team responds quickly to issues, keeping the facility in good shape. Bentley's is described as a family-owned business where owners are involved, creating a warm, home-like environment with engaging activities and church services.
The facility allowed a fall-risk patient to sleep without bed rails, resulting in a head injury. There is a significant disconnect between social services and nursing staff, calling into question the integrity and competency of care. The administrator was late to meetings, unwelcoming, and refused to identify himself, which was unprofessional. There are serious allegations of abuse and neglect by aides, including not assisting with bathroom needs and misrepresenting falls, leading to a police report. Residents' belongings were stolen by staff, and the facility did not prevent or recover them. Deaf residents reportedly lacked interpreters and faced ongoing communication barriers, despite promises. The facility was described as dangerous and unfit, with strong warnings not to bring loved ones there.Bentleys Extended Care in Overland, MO is best suited for families seeking a small, family-owned feel with a focus on rehab and social activity, and who can actively supervise care and safety. It works for residents who may come in for short-term recovery, appreciate a clean, homey environment, and value staff who know residents by name and try to keep them engaged with activities. This is not a one-size-fits-all option, however: for anyone relying on consistent, high-level safety monitoring, memory care for dementia, or seamless communication among social services, Bentleys demands a closer, more vigilant review. Those with complex medical needs or cognitive challenges should plan to compare multiple facilities where oversight is transparent and proven.
The facility earns positive notes when operations run smoothly and staff present as approachable and familiar. Families highlight a clean campus, well-maintained spaces, and residents who appear cared for day to day. Activity programming is a real strength, with staff members who foster participation and a sense of community. In particular, there are servers of personal attention from long-standing staff, including an activities director who keeps residents engaged and even brings in family-friendly moments like musical visits. Maintenance responds quickly, and when care aligns with expectations, residents feel seen and supported, which matters for morale and daily comfort.
Yet these strengths are repeatedly tempered by serious safety and governance concerns that recur across many reviews. The most grave red flags center on falls and incidents that seem to reflect gaps in supervision and environmental safety, such as bed rails being omitted for a fall-risk resident and other reports of restraints or inaccessible call systems. Multiple accounts describe inconsistent communication between nursing and social services, perceived indifference from leadership, and situations where families felt unheard or dismissed during critical discussions. Allegations of neglect, including missed hydration, poor diaper and skin care, and delayed responses to call bells, weight heavily against the overall impression and are not easily dismissed by positive anecdotes.
With such a mixed track record, the key pros do not fully offset the main cons for many families. A clean, personable environment and engaging activities can improve daily life and comfort, especially for short-term rehab where progress is the goal and oversight can be more tightly coordinated by family members. However, for residents with higher care needs - such as dementia, high fall risk, or those requiring reliable 24/7 monitoring - the safety and governance gaps loom large. The disparity between individual positive experiences and systemic concerns creates a decisive variability: some residents thrive, while others encounter repeated problems that undermine trust and safety.
Families evaluating Bentleys should enter with a clear, action-oriented plan. Demand transparent safety protocols, explicit fall-prevention measures, and a documented call-system response standard. Insist on a meeting with the administrator before placement and request current, verifiable incident logs. Probe staff-to-resident ratios during peak hours, and ask to meet the lead nurse or supervisor responsible for day-to-day care. If memory care or specialized cognitive support is needed, verify the facility's capability and past outcomes in those areas and seek corroboration from independent reviewers. Consider alternatives with stronger, consistently demonstrated safety, communication, and accountability when the resident's needs are high and the family cannot be consistently present to supervise.
In the end, Bentleys Extended Care presents a divided value proposition. It can be a suitable choice for short-term rehab and for families who prize a warm, community-driven atmosphere and are able to maintain an active, vigilant role in care. For anyone prioritizing predictable safety, responsive administration, and dependable day-to-day caregiving - especially for memory care or residents with significant physical impairments - this community warrants caution and comparison. Proceed with a rigorous intake checklist, insist on demonstrable safety improvements, and have a clear exit path if the plan fails to meet essential care standards.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bentleys Extended Care in Overland, MO is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, allowing residents to easily access professional grooming and hairstyling services. Each resident can enjoy their favorite shows or movies with cable or satellite TV in their fully furnished apartment. Complimentary transportation services operated by the community are available for residents who need assistance getting around town. Residents can stay connected online and take care of personal tasks at the computer center, which offers Wi-Fi/high-speed internet.
Mealtimes are a pleasure at Bentleys Extended Care, thanks to the elegant dining room that serves restaurant-style meals prepared by the community's staff. Special dietary restrictions can be accommodated to ensure each resident receives meals tailored to their needs. For those who prefer a more casual setting, two cafes are conveniently located nearby.
The community also puts a strong emphasis on wellness, offering various amenities to promote physical fitness and mental stimulation. Residents can exercise at the fitness room or participate in organized fitness programs. Planned day trips provide the opportunity for outings and exploring new places, while scheduled daily activities ensure there is always something fun happening within the community.
In terms of care services, Bentleys Extended Care provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. Special dietary restrictions are taken into account when preparing meals. Transportation arrangements can be made for medical appointments or other necessary trips.
With several pharmacies, restaurants, transportation options, places of worship, and hospitals nearby, residents have easy access to essential services and amenities outside of the community.
Overall, Bentleys Extended Care offers a vibrant yet nurturing environment where seniors can live comfortably while receiving personalized support with their daily needs.
Bentleys Extended Care is located at 3060 Ashby Road, Overland, MO 63114 in St. Louis County, Missouri
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