Marycrest Heights

Cons

• The staff at Marycrest Manor were reported to be unresponsive, with call buttons going unanswered for long periods.
• Residents have been observed sitting in soiled diapers for hours, leading to serious rashes and neglect.
• The facility's cleanliness was called into question, with reports of garbage on the floor and no bed sheets changed for days.
• Staff members were accused of being inattentive, often seen sleeping or using their cell phones instead of caring for residents.
• There were complaints about poor food quality and a lack of proper care provided to those who need special assistance.
• Physical therapy services were described as minimal and lacking supervision, with staff failing to monitor patients adequately.
• One reviewer emphasized that the environment felt uncomfortable and lacked diversity, making it unsuitable for certain residents.
• The respite care room was criticized as being too small and not feeling like home, leaving visitors disheartened upon seeing it.
• A significant frustration was expressed regarding the communication difficulties when trying to reach someone for updates about residents' conditions.

Review

Marycrest is a senior living community located in Livonia, Michigan. Reviews of the facility provide varying perspectives on the amenities, staff, and overall quality of care provided at Marycrest.

One reviewer had a negative experience during their visit to Marycrest. They felt that the staff was not forthcoming with pricing information, suggesting a preference for independent living over assisted living. The reviewer also expressed disappointment with the respite care rooms, finding them too small and lacking basic furnishings. Additionally, they felt uncomfortable due to a perceived lack of diversity within the community.

However, another couple had a positive experience transitioning to independent living at Mary Crest Heights. They found the staff to be supportive and helpful, praising the excellent service and friendly residents. They would recommend Marycrest to their family and friends.

Another reviewer had concerns about the location of Marycrest, wanting their loved one to be closer to where they lived. Despite this drawback, they noted that the facility itself was clean and well-maintained. They described various amenities such as a dining room, walking path, chapel, computer room, library, courtyard, stove, and refrigerator in units.

A different reviewer expressed satisfaction with their mother's placement in Marycrest's assisted living program. They were impressed by the cleanliness of the facility and appreciated the caring nature of the staff. The pricing was also within their budget compared to other options they explored. The reviewer highlighted amenities such as a workout room with various exercise equipment and access to physical therapists on-site. They also mentioned recreational activities like arts and crafts and bingo.

Unfortunately, there were also negative reviews from individuals who had negative experiences with Marycrest Manor's level of care provided for their loved ones. These reviewers claimed inadequate attention from staff members who were often on their phones or watching television instead of providing necessary care assistance. Complaints included delayed response times when residents needed assistance or changes made to medications.

In summary, reviews of Marycrest provide mixed opinions of the facility. Positive aspects mentioned include cleanliness, amenities, and friendly staff members. However, negative experiences revolve around perceived lack of information and professionalism from staff, as well as inadequate care for residents.

Restaurants

• Culver's (1.4 miles)
• Snookers' Pool & Pub (1.4 miles)
• McDonald's (2.8 miles)
• Frank's Diner (3 miles)
• McDonald's (3.3 miles)
• Coaches Corner of Livonia (3.7 miles)
• Grand Tavern (4.2 miles)

Cafes

• Starbucks (1.5 miles)
• Panera Bread (5.5 miles)
• Tim Hortons (5.8 miles)
• Biggby Coffee of Westland (6.2 miles)
• Starbucks (6.3 miles)
• Starbucks (7 miles)
• Tim Hortons (7.1 miles)

Pharmacies

• Meijer Pharmacy (1.6 miles)
• Walgreens (2 miles)
• Walgreens (3.4 miles)
• Kroger Pharmacy (3.6 miles)
• CVS Pharmacy (3.9 miles)
• Rite Aid (4 miles)
• Walgreens (4.2 miles)

Physicians

• Livonia Dermatology (2.1 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (2.2 miles)
• Asthma & Allergic Disease Center (3.2 miles)
• Beaumont Midwest Internal Medicine Associates (3.3 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (3.5 miles)
• Botsford Primary Care Physician (4.4 miles)
• Garden City Hospital Medical Office Building (4.8 miles)

Hospitals

• Botsford Hospital (3.1 miles)
• Trinity Health Wound Care - Livonia Hospital (3.5 miles)

Parks

• Flanders Park (3.6 miles)
• Garden City Park (5.3 miles)
• Woodland Hills Nature Park (6.8 miles)
• Rotary Park (7.5 miles)
• Ford Field Park (8.2 miles)
• Paul Revere Park (8.2 miles)

Theaters

• Riviera Cinema (3.8 miles)
• Phoenix Theatres Laurel Park Place (4.3 miles)
• Emagine Theatres (6.8 miles)

Places of Worship

• Ward Church (5.3 miles)
• Church of the Divine Child (6.2 miles)
• Church of the Holy Family (7.8 miles)