Senior Suites Hegewisch
Save13550 S. Ave. O, Chicago, IL 60633
For more information about senior living options: (844) 490-3973
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The collection of comments paints a picture of a senior living facility that evokes strong, often conflicting feelings from its residents and visitors. On the negative side, a recurring thread centers on the management and day-to-day operations. Reviewers describe the manager as disrespectful and power-hungry, noting that she "doesn't know how to talk or treat people that LIVE or VISIT there." Complaints extend to a sense of fear and retaliation, with seniors "scared to say anything" and feeling that challenging conditions could trigger consequences. Phone communication is a frequent sore point, with multiple attempts going unanswered for days and messages left without a call back. This pattern of poor responsiveness is cited as emblematic of broader concerns about how the facility is run and how residents are treated.
Maintenance and cleanliness stories often accompany the management criticisms. Several reviewers describe the physical condition of the building as unacceptable: "the building is nasty," and "the furniture there is nasty, rugs are terrible," with trash rooms also labeled as dirty. Structural and environmental issues are mentioned, including parking lots that flood to the point of resembling swimming pools, and slow responsiveness to basic repairs - one reviewer notes it takes "two months to change a LIGHT BULB." Taken together, these observations contribute to a perception that safety and comfort for residents are not prioritized.
There is a strong emphasis on safety and the lived experience of aging within this environment. The combination of poor lighting, sluggish maintenance, and a lack of accessible walking options creates real concerns for seniors who need walkers or wheelchairs. A particularly pointed request is made for a sidewalk along Burnham Ave to protect seniors who are forced to walk along a very busy Main Street. The scarcity of safe, dedicated walking paths is framed as a fundamental failing that directly affects residents' daily safety and quality of life, highlighting a broader call for improved infrastructure to support aging in place.
Yet the narrative is not one-sided. A number of observations acknowledge quietness and warmth in other aspects of the facility. Some reviewers describe the atmosphere as "very quiet" and the people as "real nice," with staff who "deal with us and make sure it'll be okay as seniors." There are mentions of positive personal connections, such as specific staff members being supportive and helpful - names like April and Natalie are cited as especially supportive, and a grandmother's friend is described as living there in a "beautiful place." These testimonials suggest that, for some residents and visitors, the environment can be comfortable and even uplifting when interactions with staff are respectful and when residents feel cared for.
There are glimpses of positive engagement and history that add texture to the overall impression. One account from Fall 2016 describes a collaborative garden project behind the Senior Suites, with residents wanting to participate in maintaining the space. Although the garden's sustainability is not fully detailed in subsequent notes, the memory of the garden remains, evoking a sense of community involvement and personal investment in the facility's grounds. Another brief note celebrates a candidate visit and the facility's cleanliness and brightness during that event, which contrasts with the more critical reviews and indicates that the building can be well-kept at times.
The set of reviews also includes a few snapshots that imply improvements or changes over time. A statement such as "Today where under new management I up date you later" hints at ongoing transition, and another line - "But already we can not have a use" - suggests ongoing adjustment or restrictions amid leadership changes. There is also a positive note stating that someone was able to secure an apartment for a family member with the help of certain staff, reinforcing the idea that, despite systemic problems, individual acts of support and competence can still occur within the facility.
Overall, the narrative suggests a facility with significant, systemic problems in management, maintenance, and safety, coupled with pockets of care, kindness, and potential improvement. There is a clear plea from residents and advocates for new leadership and for tangible upgrades - especially in accessibility and infrastructure - so seniors can live with dignity and security. The calls to action range from overhauling the management approach and improving communication to investing in sidewalks, timely repairs, and better everyday amenities. While some experiences are positive and affirming, the prevailing tone leans toward demanding meaningful change to create a safer, cleaner, and more respectful home for the seniors who live there or visit.
Senior Suites Hegewisch in Chicago, IL is an exceptional assisted living community offering a wide range of amenities and care services to seniors seeking a comfortable and supportive living environment. The fully furnished apartments provide a cozy and homely atmosphere, while the dining room offers delicious meals tailored to special dietary restrictions.
Residents can enjoy the beautiful outdoor spaces and gardens, perfect for relaxing or socializing with friends. Housekeeping services ensure that the living areas are always clean and well-maintained. Wi-Fi/high-speed internet is available throughout the community, keeping residents connected with their loved ones.
Senior Suites Hegewisch also provides comprehensive care services to assist residents with their daily activities. Trained caregivers are available to offer assistance with bathing, dressing, and transfers, ensuring that seniors feel safe and comfortable in their daily routines. Medication management ensures that residents take their medications on time and as prescribed.
The community takes care of transportation arrangements for medical appointments, making it convenient for residents to access healthcare services. Additionally, coordination with health care providers ensures that residents receive seamless healthcare support whenever needed.
To enhance the quality of life for its residents, Senior Suites Hegewisch offers a variety of scheduled daily activities. These activities cater to different interests and preferences, providing opportunities for social interaction and engagement.
Located in Chicago's Hegewisch neighborhood, this community benefits from its convenient proximity to parks, pharmacies, physicians' offices, restaurants, and hospitals. Residents have easy access to various amenities and services that contribute towards a fulfilling lifestyle.
Overall, Senior Suites Hegewisch provides a nurturing environment where seniors can maintain their independence while receiving the necessary support and care they need for a fulfilling retirement experience.
Senior Suites Hegewisch is located at 13550 S. Ave. O, Chicago, IL 60633 in Cook County, Illinois
Senior Suites Hegewisch on seniors.fyi includes 4 photos including images showing building, trees, landscaping, entrance, sidewalk, road, outdoors, urban, and more.
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