Hammond Elderly Apartments

Pros

• The staff are amazing and the maintenance people are extremely competent.
• Mr. Harris, the Service Coordinator, is focused on ensuring residents have what they need.
• Kophe is the manager and she does a terrific job.
• There have been major upgrades in the building under Kophie's direction.
• Shawn is very helpful and always has a smile.
• The maintenance and office staff are prompt and do everything they can.
• The buildings and grounds are clean and well kept.
• The lobby is attractive and festive, with Holiday Cheer greeting visitors.
• The team is easy to talk to and the residents are friendly.

Cons

• Shawn's tone was condescending and unnecessarily rude.
• Shawn's line of questioning was out of order and unprofessional.
• There were troubling conditions in the building, including unpleasant activity in common areas, strong marijuana odors in the halls, and a generally unfriendly atmosphere that doesn't feel safe or welcoming for seniors.
• Maintenance staff were described as willing to steal residents' personal property.
• The insulation on the first floor is poor.
• Seniors fear retaliation or unfair treatment if they complain.

Review

The Hammond Elderly Apartments come across in these voices as a place with genuine warmth and a sense of community, paired with real concerns about how residents and their families are treated and cared for. On the one hand, a steady stream of residents and relatives praise the property for its welcoming atmosphere, helpful staff, and ongoing improvements. On the other hand, a strong thread of worry runs through a separate set of accounts - about how some staff communicate, how expectations are managed, and how safe and respectful the environment feels day to day. Taken together, the collection paints a picture of a place that many people clearly value, while also facing serious questions about tone, fairness, and resident dignity.

A central grievance centers on a single interaction that left a family member feeling spoken to in a condescending and unnecessarily rude manner. The account describes a tense exchange with an office worker named Shawn, who allegedly overtalked and questioned in a way that felt out of order and unprofessional. The writer emphasizes that this was not an isolated moment but representative of a pattern that raises concerns about how staff communicate with families who are trying to help and, more broadly, with residents who depend on staff for support. The fear of retaliation among residents who might speak up adds to the seriousness of the issue, prompting the author to pledge ongoing vigilance and to encourage others not to be afraid to seek fair treatment.

In contrast to these concerns, many reviews celebrate the staff and the sense of community at Hammond. Several residents laud the service coordinator, maintenance crew, and management for their attentiveness and reliability. One reviewer, for example, calls Mr. Harris the service coordinator "all about the residents" and praises maintenance for being competent and responsive. Others describe the building as well kept, with pleasant grounds and a friendly, supportive atmosphere. The principal manager, Kophe (or Kophie), is credited with steady leadership and driving major upgrades through the building, contributing to a sense that the property is well managed and increasingly better than before. Even the assistant Shawn is described by some as helpful and cheerful, underscoring how mixed feelings about staff can be within the same broad narrative.

Beyond individual staff interactions, the reviews frequently point to a thriving sense of community and activity. Residents describe enjoyable programs such as gardening and art classes, holiday celebrations, and regular exercise rooms and on-floor laundry facilities that foster connection and everyday practicality. The majority of residents are depicted as friendly, supportive of one another, and quick to lend a hand when needed. This sense of camaraderie appears to be a defining feature for many living at Hammond, contributing to a homey, family-like environment that many people say they appreciate deeply.

There is also a variety of practical experiences described in relation to move-ins, visits, and ongoing care. Some newcomers report very positive experiences: they find the staff accessible and responsive, with questions answered promptly and accurately, and they feel welcomed by the community. A few accounts highlight successful transitions for family members with disabilities or complex needs, reinforcing the view that the property can be a good fit for a wide range of residents. Yet not every encounter is uniformly positive; a line in one review notes that someone "pulled my application then gave it away," hinting at inconsistent processes or uncertain expectations during the screening or admission phase. These mixed experiences reflect the complex realities of navigating housing for seniors, where personal interactions and procedural clarity both matter.

Other notes touch on conditions and safety, complicating the overall impression. Some reviewers report unpleasant activity in common areas, noticeable odors such as marijuana in hallways, and a general atmosphere that feels unfriendly or unsafe to some residents. One line mentions insulation problems on the first floor, signaling comfort and energy efficiency issues that can affect daily living. There are also harsher claims, such as a comment about a maintenance member who allegedly "will steal" personal property, underscoring the importance of trust and accountability in staff-resident relationships. Taken together, these concerns remind readers that even a well-regarded property must continuously address comfort, safety, and respect to maintain resident confidence.

Despite the challenges voiced, the overall picture across the collection remains nuanced. The Hammond Elderly Apartments appear to be a place where many residents find value, security, and social fulfillment, possible largely because of long-tenured leadership, a responsive maintenance team, and a vibrant calendar of activities. Yet the concerns raised - about respectful communication, fear of retaliation for speaking up, odor and safety issues, and at least some critical experiences with staff - point to essential gaps that could undermine trust and well-being if left unaddressed. The evolving narrative suggests a need for ongoing attention to training, communication standards, resident empowerment, and transparent processes, alongside continued investment in upgrades and community-building efforts.

In closing, these voices collectively paint Hammond Elderly Apartments as a community with real strengths and enduring appeal, anchored by caring staff, active programs, and a visible commitment to improvement. They also serve as a clear reminder that the dignity, safety, and respectful treatment of every resident must remain at the center of daily operations. For families with loved ones in the building, staying engaged, checking in regularly, and voicing concerns when they arise appears to be an important practice. The promise of better days ahead hinges on consistent, compassionate, and professional interaction across all levels of staff, paired with transparent handling of complaints and concerns - and on maintaining a welcoming, safe environment that all residents feel confident to call home.

This area of Hammond, Indiana offers convenient access to a variety of amenities for seniors looking to settle down in a vibrant community. With several pharmacies, restaurants, physicians offices, places of worship, hospitals, parks, cafes, and transportation options within close proximity, residents can easily meet their daily needs and enjoy a fulfilling lifestyle. The presence of diverse dining options and healthcare facilities ensures that seniors have ample choices for their well-being and social engagements. Additionally, the nearby parks provide opportunities for outdoor recreation and leisurely walks. Overall, this area presents a well-rounded living environment with easy access to essential services for senior citizens.

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.4 miles)
• Walgreens (3.5 miles)
• Walgreens (3.7 miles)
• Walgreens (3.9 miles)

Restaurants

• Sonic Drive-In (2.8 miles)
• McDonald's (3.6 miles)
• White Castle (4 miles)
• Jack's (4 miles)
• Casa Del Mar Mexican Bar & Grill (4 miles)
• Cracker Barrel (4.2 miles)
• Les Cafe Pancake House (5.1 miles)

Physicians

• East Chicago Dialysis (3 miles)
• Premier Oncology Hematology Associates (4 miles)
• North Point Orthopaedics (5.3 miles)
• Pediatric Health Care Assoc (6.5 miles)
• University of Chicago Health Specialist (7.3 miles)
• Family Christian Health Center (7.5 miles)
• Kids First Pediatrics On 30 (8.9 miles)

Places of Worship

• Woodmar United Methodist Church (3 miles)
• St. Paul's Lutheran School (4.3 miles)
• Christ Community Church (4.6 miles)
• Illiana Islamic Association (6 miles)
• St Mary Church (7.6 miles)
• Trinity United Church of Christ Gary (8.6 miles)
• Holy Name Of Mary Church (8.9 miles)

Hospitals

• Ingalls Family Care Center (3.3 miles)
• St Catherine Hospital (3.5 miles)
• Community Hospital (4.8 miles)
• Franciscan Physicians Hospital (5.6 miles)
• Franciscan Health Emergency Department Munster (5.7 miles)
• Ingalls Memorial (7.6 miles)
• Advocate Trinity Hospital (7.9 miles)

Parks

• Riverside Park (3.4 miles)
• Beech Park (3.9 miles)
• Maicach Park (4.5 miles)
• Wicker Memorial Park (4.7 miles)
• Briar Creek Park (6.5 miles)
• The Park (6.7 miles)
• Calumet Park (6.8 miles)

Cafes

• Sip Coffee House (5.2 miles)
• Panera Bread (7.2 miles)
• Panera Bread (7.3 miles)
• Starbucks (7.4 miles)
• Windmill Brewing (8.7 miles)
• Starbucks (9 miles)

Transportation

• Metra - 107th Street (7.4 miles)
• Metra (8.1 miles)
• Metra/Amtrak (8.9 miles)

Theaters

• AMC Schererville 12 (8.8 miles)