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2.3 from 43 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
4
1 stars
26
Overall Review of Bria Of River Oaks
caveat19 reviews mention this
Safety and cleanliness concerns recur
Residents describe serious safety and cleanliness problems that include unsafe rooms and repeated misconduct.
Several residents and families describe unsafe conditions and failures to protect residents, including allegations of theft, physical assaults, inappropriate behavior, and residents wandering off-site. Others report unsanitary conditions, including strong odors, visible soiling, and cross-contamination concerns. A few comments also point to biohazard-related trash issues around the building. Taken together, the reviews paint an inconsistent safety experience that is hard to separate from daily cleanliness concerns.
common7 reviews mention this
Staff friendliness is mixed
Some residents describe friendly, helpful caregivers and management who answer questions and support care transitions.
While other reviews are highly critical, multiple comments highlight staff members as caring, helpful, and responsive in the momentâespecially when speaking about education, support during transitions, and day-to-day care. Some specifically praise named staff and note that nurses provide attentive care. Even within these positive comments, the overall set of reviews includes contrasting accounts of rudeness and neglect, so friendliness appears inconsistent rather than universal.
caveat2 reviews mention this
Communication problems frustrate families
Residents describe difficulty reaching staff by phone and administrative voicemail being unavailable.
One review says it was difficult to leave messages because voicemail was full for an extended period. Another says staff do not pick up the phone. These complaints focus on access to communication, which can make it harder for families to stay informed when care needs change.
caveat2 reviews mention this
Food choices and substitutions are limited
Residents describe meals that do not meet dietary needs and limit substitutions.
Some reviews mention that residents with allergies or dietary restrictions were not given choices or substitutions, even when certain foods were avoided. Another comment describes the food as unpleasant. The community does offer diabetes-diet and special-diet restrictions, but the reviews suggest the real-world experience of options and substitutions can fall short for some families.
caveat3 reviews mention this
Facility upkeep and renovations come up
Residents describe an older, rundown feel and a need for serious upgrading or renovations.
A couple of reviews say the facility looks outdated and needs upgrades, including comments about no new renovations and feeling like an older building. Another review echoes that the place needs serious upgrading. These remarks align with the broader theme of residents questioning overall condition and maintenance rather than isolated, cosmetic issues.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
309 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago Midway (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.7 miles)
Walgreens (2.5 miles)
Walgreens (3.4 miles)
CVS Pharmacy (3.5 miles)
CVS Pharmacy (3.8 miles)
Walgreens (3.8 miles)
Walgreens (4.5 miles)
Restaurants
Sonic Drive-In (2.2 miles)
Jack's (4.7 miles)
McDonald's (5.2 miles)
Casa Del Mar Mexican Bar & Grill (5.3 miles)
McDonald's (5.6 miles)
Dillingers Drive-In (5.7 miles)
Chick-Fil-A (5.8 miles)
Hospitals
Ingalls Family Care Center (3.1 miles)
St Catherine Hospital (5.5 miles)
Ingalls Memorial (5.6 miles)
Community Hospital (6.1 miles)
Advocate Trinity Hospital (6.6 miles)
Franciscan Physicians Hospital (6.8 miles)
Franciscan Health Emergency Department Munster (6.9 miles)
Parks
Maicach Park (3.2 miles)
Riverside Park (5 miles)
Beech Park (5.6 miles)
Calumet Park (6.1 miles)
Wicker Memorial Park (6.6 miles)
Briar Creek Park (7.8 miles)
The Park (8.2 miles)
Places of Worship
Christ Community Church (3.6 miles)
Woodmar United Methodist Church (5 miles)
St. Paul's Lutheran School (5.5 miles)
Holy Name Of Mary Church (6.6 miles)
Beth Eden Baptist Church (6.7 miles)
Illiana Islamic Association (7.8 miles)
Physicians
East Chicago Dialysis (5.1 miles)
Premier Oncology Hematology Associates (5.4 miles)
Family Christian Health Center (5.5 miles)
North Point Orthopaedics (6.6 miles)
Dr Uppuluri, Dr Patel, Dr Chavin Urology (7.9 miles)
Bria Of River Oaks on seniors.fyi includes 10 photos including images showing interior, reception, lighting, office, waiting area, rehabilitation, wheelchair, exercise equipment, and more.
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Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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