1635 East 154Th Street, Dolton, IL 60419
For more information about senior living options: (844) 490-3973
The facility is described as great, with kind and patient staff. The administrator, HR representative, and housekeeping staff are described as very nice. The staff are praised for being very nice on the phone. The staff are described as excellent. The brother reports happiness at the facility and describes the staff as great. The facility is recommended by reviewers.
It was described as the worst place ever. Staff were rude and disrespectful to the resident, with multiple complaints to the director. Residents walk around with urine on them and the environment smells of urine. The facility allowed a violent incident between residents and refused to review the video to determine fault. A bedridden patient was placed in a room with a violent resident, raising concerns about safety. The food is terrible and portions are insufficient, with breakfast consisting of cold coffee, a cold egg, and stale toast. The night staff scream at residents all night, making it impossible to sleep. Rooms are not clean and are overcrowded; staff are unprofessional. There is a lack of activities and no outside time for residents; interactions with staff are minimal.Countryside Nursing & Rehab Center in Dolton is best suited for families that must balance affordability with a willingness to be actively involved in daily care and oversight. The setting frequently feels more like a hospital-rehab environment than a traditional, serene long-term care home, and staffing rhythms can be uneven. This facility works best when a trusted family member or dedicated surrogate can monitor med passes, cleanliness, and resident interactions, and when the goal is short-term rehab or stabilization rather than a peaceful, long-term residence. For households unable or unwilling to supervise care closely, the drawbacks here quickly become non-negotiable risks.
There are pockets of genuine care that emerge in the front-line staff. Several residents report positive personal connections with team members who are patient, respectful, and responsive to questions, and the orientation process for new hires can reflect a welcoming, professional culture before turnover wears it down. A few staff members are described as truly helpful and supportive, and some departments - when functioning well - show a level of attentiveness that makes a meaningful difference in daily comfort. Taken together, these moments prove this center can deliver decent care under the right conditions, reinforcing that the core issue is consistency and reliability rather than a lack of basic intent.
Yet the weight of the negatives is hard to overlook. Repeated concerns center on cleanliness and sanitation: rooms and hallways can smell of urine, and lapses such as wet beds or floors persisting for hours have been documented. Staffing appears chronically stretched, which translates into delayed medication administration and slow responses to calls for help. The atmosphere can feel chaotic - overcrowded rooms, noise, and frequent activity with residents who wander or require close supervision make it difficult to maintain order and safety. Reports of rude or dismissive treatment, especially from management layers, compound these concerns, creating a perception that resident well-being depends on individual staff members rather than an institutional commitment.
Those dynamics illuminate how the positive attributes and the negatives offset one another. When attentive staff steps in, the care can be compassionate and responsive, and the facility's willingness to welcome new employees indicates potential for improvement. However, the inconsistent quality, frequent cleanliness issues, and safety risks undermine reliability. For a family deciding under time pressure, the decision often hinges on whether the budget savings justify the likelihood of frequent, personal-driven interventions to prevent neglect or harm. In practice, strong care from a few can never fully compensate for systemic gaps in staffing, supervision, and environment.
Alternatives should be considered for anyone who cannot tolerate ongoing questions about safety, cleanliness, and staff accountability. If a resident requires predictable routines, rigorous infection control, consistently respectful treatment, and timely clinical care, this center tends to fall short. For memory care or behaviorally challenging populations, a facility with proven, stable staffing, clear escalation protocols, and better environmental controls is typically a safer bet. Families should seek venues with demonstrated compliance histories, transparent staffing metrics, and a track record of clean, orderly spaces and proactive medication management.
The practical path forward is disciplined and proactive. Begin with a comprehensive on-site tour that includes a review of recent state survey results, a firsthand walk through living spaces, and observation of meal service and activity offerings. Demand conversations with the director of nursing and a floor supervisor across shifts to gauge consistency. Request copies of recent inspection reports, incident logs, and staffing schedules to understand actual nurse-to-resident ratios. If possible, arrange a short-term placement or trial period to observe daily care firsthand while aligning expectations with family members who can provide continuous feedback. In the end, the choice should hinge on whether affordability can be paired with dependable safety and dignity, and Countryside's ability to deliver that balance remains highly variable.
197 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Countryside Nursing & Rehab Center in Dolton, IL offers a range of amenities and care services to meet the needs of its residents. With a focus on comfort and convenience, this community provides a variety of amenities such as a beauty salon, cable or satellite TV, a computer center, and a fitness room. The fully furnished living spaces also include private bathrooms and kitchenettes for added independence.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options and special dietary restrictions being accommodated. For leisure activities, there is a gaming room, small library, and outdoor space for relaxation. The community also offers transportation services for non-medical purposes as well as arranging transportation to doctors' appointments.
In terms of care services, the Countryside Nursing & Rehab Center provides 24-hour supervision with an around-the-clock call system for assistance whenever needed. Trained staff are available to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided along with diabetes diet plans and mental wellness programs.
To enhance the social experience of residents, there are concierge services available along with fitness programs and scheduled daily activities. Planned day trips and resident-run activities offer opportunities for exploration and engagement within the community. Additionally, there are various nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, and hospitals for added convenience.
With its wide range of amenities and care services, the Countryside Nursing & Rehab Center provides an assisted living community that promotes both comfort and wellness for its residents in Dolton, IL.
Countryside Nursing & Rehab Center is located at 1635 East 154Th Street, Dolton, IL 60419 in Cook County, Illinois
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