Healthcare Plus South Holland

Pros

• The staff are respectful, pleasant, and professional, making clients feel like family.
• Healthcare Plus is exceptional, addressing concerns with clear solutions.
• Jasmine Zambrano has been incredibly helpful, attentive, and caring for loved ones.
• Jazmine Zambrano is amazing, deeply cares for clients, and is flexible and accommodating, giving peace of mind.
• JZ in the office is outstanding, providing excellent customer service and helping families.
• The facility and JZ deliver exceptional customer service and thoroughly answer questions.
• Antoine Watts is an awesome person who helps clients find the best workers.
• The front desk staff is awesome and welcoming.
• The employees are very helpful, and the environment is upbeat and professional.
• Lanya is amazing, welcoming, and great at communicating.
• Mike is nice and pays attention to details.
• This is a wonderful place to find caregivers; the staff are caring and customer service is stellar.

Cons

• One reviewer described unprofessional service and unreliability and stated they would not recommend the company.
• A reviewer reported a theft incident.
• A reviewer complained about caregivers showing up inconsistently, with no-call/no-show incidents.
• A reviewer labeled the caregivers the worst ever and suggested the place could be shut down based on a recording.
• In one incident, a reviewer noted a wallet was dropped and staff yelled for the person to return, chasing them to their car.

Review

The collective feedback about Healthcare Plus in South Holland paints a picture of a organization that genuinely centers on respect, warmth, and professional care. Across the reviews, clients describe a setting that feels more like a close-knit family than a traditional medical or caregiving office. The atmosphere is repeatedly characterized as respectful, pleasant, and professional, with staff members making clients feel seen, heard, and well cared for. Many reviewers emphasize that the team goes beyond the basics, creating an environment where families feel comforted and confident about the care their loved ones receive.

A standout theme is the exceptional dedication of specific team members, especially Jasmine Zambrano (also referred to as Jazmine Z. and JZ). Time and again, reviewers credit Jasmine with alleviating worries and providing thoughtful, attentive support for their family members. Phrases like "she's helped so much with concerns for my mother in law," "she is well mannered, attentive, and caring," and "it truly feels like I have a family member in the office watching over my mother in law" appear frequently. Clients express gratitude for the peace of mind that comes from Jasmine's involvement, noting that she makes what could be a stressful process feel manageable and reassuring. Comments such as "Jazmine Zambrano reassured me she was in good hands" and "she loves what she does and it shows in her work" reinforce the sense that Jasmine is more than a care provider - she is a trusted ally for families.

In addition to Jasmine, other staff members receive high praise for their impact and approach. JZ is described as "AMAZING" and "the best," with care that is flexible and accommodating. Clients share that there is "never one ounce of worry when I know my mom is in her care," signaling a strong level of confidence in the ongoing support. Lanya is singled out for her welcoming presence and excellent communication, with reviewers noting she is "amazing, very welcoming and great at communicating." The broader team is praised for being in touch, responsive, and not robotic, with statements highlighting the staff's kindness, professionalism, and personalized attention. Front-desk staff are frequently described as friendly and "so awesome," contributing to an overall sense of hospitality and reliability.

Beyond individual staff members, reviewers frequently commend the organization for its overall care quality and environment. The company is seen as a place where staff are genuinely engaged in protecting client well-being, addressing concerns promptly, and working to ensure that families feel at ease. The office is described as upbeat and professional, with a management approach that cares about details and customer service. Several comments note positive changes and improvements over time, including enhanced communication and a more caring culture under the current leadership. In short, the experience of doing business with Healthcare Plus is repeatedly portrayed as consistently positive, with a focus on compassionate care, clear communication, and a supportive atmosphere.

However, not every review is uniformly glowing. A minority of voices voices express concerns about reliability and consistency. One reviewer describes "unprofessional service, undependable, would not recommend to anyone," suggesting variability in the experience. Another mentions real issues with care continuity - caregivers changing, inconsistent attendance, and "no call no show" episodes - which understandably create frustration and disappointment for families relying on regular, dependable care. There is also mention of a wallet incident that raises questions about the handling of personal belongings, described as dropping a wallet and then being chased to return it after the client called out the loss. While these negative notes are far less frequent than the positive ones, they serve as a reminder that, as with any caregiving operation, consistency and accountability are critical and can be the difference between peace of mind and ongoing concern for families.

Overall, the sentiment across the majority of reviews is one of appreciation and trust in Healthcare Plus. Families consistently highlight the caring demeanor of Jasmine Zambrano and JZ, as well as the warmth and responsiveness of other staff members like Lanya and the front-desk team. The environment is portrayed as professional yet compassionate, with a strong emphasis on individual attention, flexible support, and clear communication. While there are a few caveats about reliability and occasional gaps in service, the dominant narrative is that Healthcare Plus is a dedicated, client-centered organization that makes an effort to treat loved ones with dignity, kindness, and attentive, hands-on care. The result is a sense of reassurance for families seeking caregiving support, and many leave feeling grateful for the high level of service they experienced.

The South Holland area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient place to live. With several parks within close proximity, such as Maicach Park and Riverside Park, residents can enjoy the outdoors and stay active. There are also numerous pharmacies, hospitals, and physicians offices nearby, providing easy access to healthcare services. Places of worship like Christ Community Church and Woodmar United Methodist Church offer spiritual support for residents looking to connect with their faith community. The area also boasts a selection of restaurants ranging from fast food options like Sonic Drive-In to sit-down establishments like Casa Del Mar Mexican Bar & Grill. Additionally, cafes like Panera Bread and Starbucks provide casual settings for socializing with friends over coffee or a meal. For transportation needs, Metra stations are conveniently located within a few miles for easy access to travel around the city or beyond. Overall, South Holland offers a well-rounded community that caters to the needs of senior residents seeking a vibrant and supportive environment.

Parks

• Maicach Park (0.4 miles)
• Riverside Park (5 miles)
• Beech Park (5.7 miles)
• Wicker Memorial Park (6.8 miles)
• Briar Creek Park (7.1 miles)
• The Park (7.6 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3 miles)
• Walgreens (3.8 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.3 miles)

Places of Worship

• Christ Community Church (1 miles)
• St. Paul's Lutheran School (4.9 miles)
• Woodmar United Methodist Church (5.6 miles)
• Holy Name Of Mary Church (7.1 miles)
• Beth Eden Baptist Church (7.1 miles)
• Illiana Islamic Association (7.6 miles)

Restaurants

• Sonic Drive-In (1.7 miles)
• Chick-Fil-A (3.1 miles)
• Portillo's Hot Dogs (3.1 miles)
• Jack's (3.8 miles)
• Casa Del Mar Mexican Bar & Grill (4.9 miles)
• Cilantro Cocina Mexicana (5.2 miles)
• Dillingers Drive-In (5.5 miles)

Hospitals

• Ingalls Family Care Center (1.9 miles)
• Ingalls Memorial (3.5 miles)
• Community Hospital (5.6 miles)
• South Suburban Hospital (5.9 miles)
• Franciscan Physicians Hospital (6 miles)
• Franciscan Health Emergency Department Munster (6 miles)
• Franciscan Health Chicago Heights (7 miles)

Cafes

• Panera Bread (3.1 miles)
• Starbucks (3.4 miles)
• Starbucks (4.8 miles)
• Sip Coffee House (7.5 miles)
• Starbucks (7.5 miles)
• Starbucks (7.9 miles)
• Windmill Brewing (8.2 miles)

Physicians

• Family Christian Health Center (3.5 miles)
• Premier Oncology Hematology Associates (5.2 miles)
• Dr Uppuluri, Dr Patel, Dr Chavin Urology (5.2 miles)
• United Pain Services (5.9 miles)
• North Point Orthopaedics (5.9 miles)
• Advocate South Suburban Hospital: Smith Sharon C MD (5.9 miles)
• Aunt Martha's Health Care (7.2 miles)

Transportation

• Metra (3.9 miles)
• Metra/Amtrak (4.7 miles)
• Metra - 107th Street (6.9 miles)
• Metra - Morgan Park / 115th Street (7.1 miles)