Healthcare Plus Team South Holland

Pros

• Healthcare Plus staff are respectful, pleasant, and professional, making clients feel like family.
• Jasmine Zambrano is attentive, caring, and goes above and beyond to support families.
• Jazmine Zambrano is amazing, flexible, and reassuring, ensuring loved ones are well cared for.
• JZ in the office provides exceptional customer service and answers every question with care.
• Lanya is welcoming, communicative, and excellent at keeping families informed.
• Antoine Watts is an awesome person who helps clients find the best workers.
• The front desk staff are friendly and the office environment is upbeat and professional.
• The overall team is dedicated, helpful, and focused on meeting each client's needs.
• The caregivers provide peace of mind and are consistently kind and attentive.
• Healthcare Plus is a wonderful place to find caregivers, with staff who take time to listen to each person.

Cons

• The service was described as unprofessional and undependable, and the reviewers would not recommend the company.
• A reviewer labeled the caregivers as the worst ever and claimed a recording could shut the place down.
• There was a theft reported at the facility.
• One reviewer would not recommend the company due to caregiver no-shows and inconsistency.
• A reviewer recounted staff chasing them to their car after a wallet was dropped.
• A reviewer noted a paycheck issue that prevented giving a 5-star rating.

Review

Across the collection of experiences shared about Healthcare Plus in South Holland, the thread is clear: many families feel welcomed, respected, and cared for by a team that often feels like an extended family. The feedback consistently highlights a professional, upbeat environment where staff are attentive, courteous, and genuinely invested in the well-being of loved ones. People describe the office as a place where you can sense teamwork and a real sense of being looked after, rather than just another client encounter.

A standout through nearly every review is Jasmine Zambrano. Multiple commenters credit her with easing their worries and delivering exceptional care for loved ones. They note that Jasmine is attentive, well-mannered, and consistently willing to go above and beyond to ensure their family members receive the care they need. The sentiment is that Jasmine embodies reliability and concern - so much so that it feels like having a trusted family member watching over someone in the office. The recurring praise makes it clear that Jasmine's approach has a meaningful, peace-of-mind impact for these families.

Another frequently mentioned name is JZ (Jazmine/Jazmine Z.), described as amazing and deeply caring. Reviewers emphasize her flexibility, accomodating nature, and the lack of worry any family feels when their loved one is in her care. Comments celebrate her as someone who answers questions comprehensively and provides exceptional customer service. Many express a desire for more staff like JZ, signaling that her approach stands out in a positive way and significantly strengthens trust in the care relationship.

Lanya also earns notable praise for being welcoming and a strong communicator. Families appreciate her ability to make them feel at ease and to keep lines of communication open, which contributes to a sense of being heard and supported throughout the caregiving journey. The sense of a team that communicates well and stays in touch with families appears repeatedly as a defining strength of the office.

Beyond individual caregivers, several reviews commend the overall environment and leadership. People describe the office as a wonderful place to work or to find caregivers, with management that has undergone changes but remains focused on meeting needs and delivering stellar customer service. The sentiment is that staff members take time to talk with each person who comes in, showing attention to individual circumstances and needs. There are mentions of friendly, attentive frontline staff (including the front desk) and a culture of professionalism that underpins the patient and family experience.

Other positive notes celebrate specific team members who make a difference. Antoine Watts is praised as an awesome person who helps clients find the best workers, reflecting a collaborative, results-oriented approach to placement and care. Several reviewers compliment the overall care quality, cleanliness, and cheerful, helpful environment. The sense is that the organization values not only the care delivered, but also the customer experience surrounding it.

There are also reminders that care experiences can vary. A few comments acknowledge hiccups, such as a paycheck-related issue that interrupted a flawless impression for some and prevented a perfect rating. These mentions highlight that while many experiences are outstanding, operational challenges can affect perceptions of reliability or consistency. The presence of negative feedback alongside the glowing testimonials underscores the complexity of home care, where personnel changes, scheduling, and administrative processes can influence day-to-day experiences.

Not every note is praise, however. A minority of reviewers describe unprofessional service or unreliability, suggesting that some experiences did not meet expectations or that there were concerns about dependability. One review even uses strong language about potential risks, including an assertion about theft and a stark warning about the overall quality of care. These voices serve as important reminders that, in any care organization, there are real-world incidents that can color impressions and trust, and that continuous improvement is essential.

Taken together, the conversations paint Healthcare Plus in South Holland as a provider whose strength lies in its standout caregivers - especially Jasmine Zambrano and JZ - whose empathy, responsiveness, and personal touch create a reassuring, family-like environment. The broader team, including Lanya, Antoine Watts, and supportive front-desk and office staff, contributes to a climate of care, communication, and professional service that many families find deeply comforting. While there are experiences that point to opportunities for improvement and reliability, the majority of feedback emphasizes meaningful care, clear dedication to clients, and a sense that the company values the relationships it builds with families and their loved ones.

Parks

• Maicach Park (0.3 miles)
• Riverside Park (5.2 miles)
• Beech Park (5.8 miles)
• Wicker Memorial Park (7 miles)
• Briar Creek Park (7.2 miles)
• The Park (7.7 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)
• Walgreens (3.5 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.5 miles)

Places of Worship

• Christ Community Church (1 miles)
• St. Paul's Lutheran School (5.1 miles)
• Woodmar United Methodist Church (5.8 miles)
• Holy Name Of Mary Church (7 miles)
• Beth Eden Baptist Church (7.1 miles)
• Illiana Islamic Association (7.8 miles)

Restaurants

• Sonic Drive-In (1.9 miles)
• Chick-Fil-A (2.8 miles)
• Portillo's Hot Dogs (2.8 miles)
• Jack's (3.9 miles)
• Cilantro Cocina Mexicana (5 miles)
• Casa Del Mar Mexican Bar & Grill (5.1 miles)
• Taco Bell (5.3 miles)

Hospitals

• Ingalls Family Care Center (2.1 miles)
• Ingalls Memorial (3.3 miles)
• South Suburban Hospital (5.6 miles)
• Community Hospital (5.7 miles)
• Franciscan Physicians Hospital (6.1 miles)
• Franciscan Health Emergency Department Munster (6.1 miles)
• Franciscan Health Chicago Heights (6.9 miles)

Cafes

• Panera Bread (2.8 miles)
• Starbucks (3.1 miles)
• Starbucks (4.5 miles)
• Starbucks (7.3 miles)
• Starbucks (7.6 miles)
• Sip Coffee House (7.6 miles)
• Windmill Brewing (8.2 miles)

Physicians

• Family Christian Health Center (3.3 miles)
• Dr Uppuluri, Dr Patel, Dr Chavin Urology (4.9 miles)
• Premier Oncology Hematology Associates (5.3 miles)
• United Pain Services (5.6 miles)
• Advocate South Suburban Hospital: Smith Sharon C MD (5.7 miles)
• North Point Orthopaedics (6 miles)
• Aunt Martha's Health Care (7 miles)

Transportation

• Metra (3.6 miles)
• Metra/Amtrak (4.5 miles)
• Metra - 107th Street (6.9 miles)
• Metra - Morgan Park / 115th Street (7.1 miles)