Royal Estates Assistive Living

Pros

• The staff at Royal Estates is friendly, accommodating, and provides a welcoming atmosphere for residents and visitors alike.
• Residents enjoy a variety of engaging activities that keep them active and social, contributing to a vibrant community.
• The quality of care provided is satisfactory, with effective communication and follow-through on services offered.
• The new food service has received positive feedback, with residents appreciating the meals prepared by the recently hired chef.
• The renovations and upgrades to the facility have improved the living environment, making it more appealing for residents.
• Family members feel encouraged to participate in community activities, fostering a sense of connection between loved ones and residents.
• The diverse staff attends to all residents' needs without separating them based on physical ability, promoting inclusivity within the community.
• Overall experiences at Hanover Place have been good, with staff being helpful and processes being resolved satisfactorily.

Cons

• Security is inadequate, with no one present at the front desk on weekends, allowing anyone to walk in.
• The facility's appearance was depressing and had an unpleasant smell, resembling a converted hotel/motel.
• Staffing issues were evident, as demonstrated by a resident who was left unattended after soiling themselves.
• The tour experience felt impersonal and lacked empathy from the staff member showing around the facility.
• Some rooms were described as fairly small due to the former hotel design, which may not suit everyone’s needs.
• One reviewer expressed disappointment and lack of impression during their visit to Royal Estates.

Review

Royal Estates Assisted Living has garnered a mixed bag of reviews, reflecting both positive experiences and significant concerns from residents and families. For many, the facility stands out due to its accommodating staff and welcoming environment. One reviewer expressed satisfaction with the quality of care provided to their mother, highlighting how staff members interacted with residents as if they were part of their own family. This familial approach was particularly evident in the activities department, which offers engaging programs designed to keep seniors active and socialized. The director’s outstanding engagement with residents further emphasized the supportive atmosphere.

Residents also praised the facility's recent renovations, which have revitalized its appearance and improved amenities. The installation of new services such as an ice cream parlor and a Happy Hour was noted positively by families looking for more diverse activities for their loved ones. Additionally, the new food services introduced under a recently hired chef received accolades for enhancing meal quality—making dining at Royal Estates an enjoyable experience for seniors who love good food.

However, not all feedback has been glowing. Some reviewers raised serious concerns about security within the facility. Instances were reported where no one was present at the front desk during weekends, allowing anyone to walk in unnoticed. Such lapses in security can be alarming for family members worried about their loved one’s safety. Moreover, there were complaints regarding room checks; some felt that regular checks on residents’ rooms could enhance security measures further.

Another review highlighted disappointment during a tour visit, mentioning how unkempt certain areas appeared—including unpleasant odors and lack of immediate attention to resident needs. A distressing scene involving a resident who required assistance but was overlooked during the tour raised serious questions about staffing adequacy and response times in urgent situations – signaling potential shortcomings in day-to-day operations.

Despite these critical observations, Royal Estates’ efforts toward inclusivity among residents did win praise from some visitors. One reviewer appreciated how various levels of care seemed seamlessly integrated without separating individuals based on physical ability or needs—a refreshing change from other facilities where such divisions can create barriers to social interaction.

In summary, while Royal Estates Assisted Living presents an inviting environment with commendable staff engagement and appealing amenities aimed at enriching resident life, there are undeniable areas needing improvement—particularly concerning security protocols and immediate resident care responsiveness. Families must weigh these factors carefully when considering placement options for their loved ones amidst the overall satisfactory reports that highlight creative programming and a warm community spirit within the facility.

Located in Dolton, Illinois, this neighborhood offers a variety of amenities that cater to seniors looking for convenience and accessibility. With multiple pharmacies such as Walgreens and CVS within a short distance, ensuring easy access to prescription medication is not an issue. In addition, the neighborhood boasts several parks like Maicach Park and Riverside Park, providing opportunities for leisurely walks or outdoor activities. There are also several dining options including Sonic Drive-In and Chick-Fil-A, as well as healthcare facilities like Ingalls Memorial and Community Hospital nearby for any medical needs. With various places of worship, physicians' offices, cafes like Panera Bread, and transportation options such as Metra stations within a few miles, this neighborhood offers a convenient and practical living environment for seniors.

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.6 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4.3 miles)

Parks

• Maicach Park (1.5 miles)
• Riverside Park (5 miles)
• Beech Park (5.6 miles)
• Wicker Memorial Park (6.8 miles)
• Briar Creek Park (7.4 miles)
• Calumet Park (7.6 miles)
• The Park (7.9 miles)

Restaurants

• Sonic Drive-In (1.5 miles)
• Chick-Fil-A (4.1 miles)
• Jack's (4.2 miles)
• Portillo's Hot Dogs (4.2 miles)
• Casa Del Mar Mexican Bar & Grill (5.1 miles)
• Dillingers Drive-In (5.2 miles)
• White Castle (6.2 miles)

Places of Worship

• Christ Community Church (2 miles)
• St. Paul's Lutheran School (5.1 miles)
• Woodmar United Methodist Church (5.4 miles)
• Holy Name Of Mary Church (6.6 miles)
• Beth Eden Baptist Church (6.6 miles)
• Illiana Islamic Association (7.7 miles)

Hospitals

• Ingalls Family Care Center (2.2 miles)
• Ingalls Memorial (4.1 miles)
• Community Hospital (5.8 miles)
• Franciscan Physicians Hospital (6.3 miles)
• Franciscan Health Emergency Department Munster (6.4 miles)
• South Suburban Hospital (6.9 miles)
• St Catherine Hospital (6.9 miles)

Physicians

• Family Christian Health Center (4 miles)
• Premier Oncology Hematology Associates (5.3 miles)
• North Point Orthopaedics (6.2 miles)
• Dr Uppuluri, Dr Patel, Dr Chavin Urology (6.2 miles)
• East Chicago Dialysis (6.5 miles)
• United Pain Services (6.8 miles)
• Advocate South Suburban Hospital: Smith Sharon C MD (6.9 miles)

Cafes

• Panera Bread (4.2 miles)
• Starbucks (4.5 miles)
• Starbucks (5.8 miles)
• Sip Coffee House (7.4 miles)
• Starbucks (8.2 miles)

Transportation

• Metra (4.8 miles)
• Metra/Amtrak (5.8 miles)
• Metra - 107th Street (6 miles)
• Metra - Morgan Park / 115th Street (6.8 miles)