Comfort Keepers of Hammond

Pros

• The company is amazing and easy to work with, even for last-minute scheduling.
• The staff are friendly and a breath of fresh air for the grandparents.
• Brianna is outstanding and deserves a raise for her exceptional care.
• Diana is amazing, listens to needs, and offers advice and comfort.
• Diane provides calm, supportive guidance and is excellent.
• The caregivers are caring, respectful, and thorough in their care.
• The staff are highly trained and reliable.
• The company is a life saver for families and feels like part of the family.
• They contribute to community services with Meals on Wheels and the Alzheimer's Association.
• They come highly recommended by families seeking care.

Cons

• The reviewer advises others to stay away from the business.
• The reviewers say the staff are rude to people on the sidewalk and question how elderly loved ones are treated.
• The owner is rude.
• The business is described as bad.

Review

Experiences with Comfort Keepers, like any service that touches families at vulnerable moments, come with a wide range of impressions. Some people express caution or concern, even telling others to stay away because they've encountered rudeness or a dismissive attitude on the sidewalk or from the owner. Those early encounters can leave a sour taste, and they sit alongside more glowing testimonials that describe deeply supportive care. The contrast is real: what one person calls rude and unprofessional, another might call a lifeline in a moment of fear and fatigue.

Against that backdrop, a family recounts a powerful last chapter for a beloved grandfather. He was on hospice, and the family's normal caretaker, Daniel, asked if he could start later and stay with the grandmother overnight so she wouldn't be alone if anything happened. He ended up arriving well before his scheduled 11 o'clock start - within about 15 to 20 minutes - and stayed with the grandmother through much of the night, coordinating with hospice and delaying the funeral-home process so they could be together as a family. He even staged a small, thoughtful moment by pretending to be hungry so that his grandmother would eat something - an act that underscored the care and attentiveness that went beyond routine tasks. This family highlights not only Daniel's dedication but also the supportive presence of the team as a whole during an intensely emotional and trying time.

Diane emerges repeatedly as a steadying voice and a source of practical wisdom. Over what the reviewer describes as two years of care, Diane helped keep things sane when the line between caregiving and life's upheavals grew thin. The family emphasizes their gratitude for her guidance, and for the judgment-free understanding she offered as they navigated complex emotions and day-to-day needs. The sense that someone at Comfort Keepers was looking out for the family as a whole - not just the patient - permeates these reflections. The reviewer also names Brianna and Diana as standout team members, praising the company's willingness to listen, respond to requests, and bring real warmth to their work. The impression is that the people on the ground are more than just workers; they're trusted allies through a difficult period.

On a practical level, the company is described as easy to work with, especially when it comes to scheduling. The staff are portrayed as friendly and a breath of fresh air for the grandparents they care for. It sometimes took a while for the grandmother to adjust to having caregivers come into her home, but once people settled in, some of the caregivers felt almost like family. Brianna is singled out as especially impactful with the grandfather - "the only person my grandfather will listen to" - and Diana is lauded for her attentiveness and for offering both listening and comfort. The reviewer notes that this was their first experience managing elder care, and that Comfort Keepers' approach was capable, compassionate, and thorough enough to make a daunting process feel more manageable.

The sentiment about the staff's competence is echoed in a concise endorsement: the company is "very good and thorough" in the care of patients, with Diane highlighted as excellent. In another testimonial, Comfort Keepers is described as having provided caring and respectful support for a father in his last days, with the family expressing great satisfaction with the quality of care and the way they were treated during a crisis. Taken together, these accounts paint a picture of a company that can deliver exceptional, humane care and that makes a difference when time is short and emotions run high.

Not every review sits comfortably with the overwhelmingly positive tone. One strong line simply says "Bad business," reminding readers that not all experiences align and that some patients or families have concerns that aren't addressed to their satisfaction. It's a blunt counterpoint that underscores the reality that care is deeply personal and outcomes can vary from one situation to the next. Yet even within the collection of opinions, the impact of genuine compassion and responsive care remains evident in the many stories of love, comfort, and practical help.

Amid the mixed reviews, there is a clear throughline: Comfort Keepers can be a lifeline for families navigating the health decline and end-of-life moments of a loved one. The accounts celebrate staff who show up in the moment with empathy, patience, and practical steadiness. They point to caregivers who become part of the family's circle, who listen when it's hard to articulate what's needed, and who go above and beyond to ensure a loved one is comfortable, that meals are shared, and that the elder's dignity is honored. Beyond individual care, reviewers note the company's contributions to the broader community, including involvement with Meals on Wheels and the Alzheimer's Association, illustrating a broader commitment to supporting aging adults well beyond a single home visit. While not every experience is perfect, the testimony across these voices is that Comfort Keepers has the potential to be a true source of support and relief for families in moments when care and compassion matter most.

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (2.3 miles)
• Walgreens (3.4 miles)
• Walgreens (3.6 miles)
• Walgreens (4 miles)

Restaurants

• Sonic Drive-In (2.5 miles)
• Jack's (3.7 miles)
• Casa Del Mar Mexican Bar & Grill (3.8 miles)
• White Castle (3.8 miles)
• McDonald's (3.8 miles)
• Cracker Barrel (4.1 miles)
• Les Cafe Pancake House (5 miles)

Places of Worship

• Woodmar United Methodist Church (2.9 miles)
• St. Paul's Lutheran School (4 miles)
• Christ Community Church (4.3 miles)
• Illiana Islamic Association (5.8 miles)
• St Mary Church (7.4 miles)
• Trinity United Church of Christ Gary (8.7 miles)
• Holy Name Of Mary Church (8.9 miles)

Hospitals

• Ingalls Family Care Center (3 miles)
• St Catherine Hospital (3.7 miles)
• Community Hospital (4.5 miles)
• Franciscan Physicians Hospital (5.4 miles)
• Franciscan Health Emergency Department Munster (5.4 miles)
• Ingalls Memorial (7.4 miles)
• Advocate Trinity Hospital (8.1 miles)

Parks

• Riverside Park (3.2 miles)
• Beech Park (3.7 miles)
• Maicach Park (4.3 miles)
• Wicker Memorial Park (4.5 miles)
• Briar Creek Park (6.2 miles)
• The Park (6.4 miles)
• Calumet Park (7.1 miles)

Physicians

• East Chicago Dialysis (3.2 miles)
• Premier Oncology Hematology Associates (3.7 miles)
• North Point Orthopaedics (5 miles)
• Pediatric Health Care Assoc (6.3 miles)
• University of Chicago Health Specialist (7.1 miles)
• Family Christian Health Center (7.4 miles)
• Kids First Pediatrics On 30 (8.6 miles)

Cafes

• Sip Coffee House (5.1 miles)
• Panera Bread (7 miles)
• Panera Bread (7 miles)
• Starbucks (7.2 miles)
• Windmill Brewing (8.5 miles)
• Starbucks (8.7 miles)

Transportation

• Metra - 107th Street (7.5 miles)
• Metra (7.9 miles)
• Metra/Amtrak (8.7 miles)

Theaters

• AMC Schererville 12 (8.5 miles)