Cobblestone Assisted Living At Park Springs

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  • Interior

    A modern bedroom featuring a neatly made bed with green bedding, a nightstand with a lamp, and a window with floral curtains.

  • Outdoors

    A peaceful lakeside community with lush greenery and walking paths.

  • Decor

    A modern living room with comfortable seating and a television.

  • Living Room

    A modern living room with comfortable seating and a large TV.

  • Building

    A peaceful suburban lake with a fountain, surrounded by buildings and trees.

  • Architecture

    A row of suburban houses in a quiet residential neighborhood during the day.

  • Bedroom

    A cozy hospital room with a single bed, chair, and a large window.

  • Trees

    A serene park with a gazebo, surrounded by trees and a lush green lawn in a residential area.

  • Windows

    A luxurious bathtub in a well-lit bathroom with large windows and an indoor plant.

  • Dining

    A modern restaurant interior with comfortable seating and stylish lighting.

  • Landscaping

    A suburban neighborhood with two adjacent houses and a shared driveway.

  • Kitchen

    A modern kitchen and dining area with elegant lighting and cabinetry.

  • Lighting

    A modern bathroom featuring a sink with a mirror, a walk-in shower, and neatly organized towels.

  • Garden

    A charming suburban house surrounded by a well-maintained garden with colorful flowers and trees.

Cobblestone Assisted Living At Park Springs

600 Springhouse Circle, Stone Mountain, GA 30087

For more information about senior living options: (844) 490-3973

2 from 3 reviews
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    Overall Review of Cobblestone Assisted Living At Park Springs

    Cons

    • pro The facility is described as unsanitary, with a very soiled mattress and repeated soiling that was never addressed.
    • pro A broken bedroom window remained unrepaired in freezing temperatures.
    • pro Staff turnover is linked to a lack of consistent resident care.
    • pro Residents were sometimes left in chairs at night without assistance to bed.
    • pro Calls from poorly identified numbers at night caused fear, with no messages left and no return calls.
    • pro The facility's high rates are criticized as not aligning with the premier image it promotes.
    • pro The COVID-19 response is alleged to have been misrepresented and inadequately managed, delaying hospital care.
    • pro Records are questioned for late entries and possible misrepresentation of vitals and MOCA test results.
    • pro Equity shares have not been returned for years, with poor or no communication about the matter.
    • pro Email communication with management is described as unreliable, with promises to respond that were not fulfilled.

    Review

    A family's recounting of their experience with Park Springs paints a troubling picture of care, communication, and living conditions that stands in stark contrast to the facility's marketed image. The narrative emerges from two overlapping accounts that together form a long-running complaint about attention to residents, responsiveness to repairs and health needs, and the stewardship of residents' well-being. The central thread is a persistent sense from family members that their loved one did not receive consistent, attentive care, was subjected to uncomfortable and unsafe conditions, and encountered barriers to timely help and transparent information.

    According to the first account, the most concerning issues began with what the family describes as a persistent lack of care from staff, amplified by high staff turnover. They cite unsanitary conditions and a failure by maintenance to address problems in the family member's unit. Calls from phone numbers that appeared unfamiliar or poorly identified would come at hours that felt like emergencies, yet no messages were left and return calls were often unanswered. The family member, left alone in the night, was reportedly not assisted to bed and was frequently left sitting in a chair rather than receiving support during the nighttime hours. The overarching impression is one of insufficient supervision and a breakdown in basic safety and comfort for a resident who could not advocate for themselves.

    A grave concern in the same narrative is the condition of the bed and linens when the family member's room was finally opened for inspection during a move. The linens had to be removed to reveal a mattress and cover that were heavily soiled, with staining described as having occurred repeatedly without being addressed. The patient's daily care could have prevented such a buildup, the review asserts, suggesting that routine changes and prompt assistance with potty breaks or underwear changes might have prevented the soiling from becoming so severe. The family highlights a practical mismatch between available supplies - disposable bed pads and a stock of washable pads - and the lack of timely, attentive care that would have used those resources to prevent deterioration of the bedding and mattress. The account emphasizes a breakdown in routine caregiving that should have been straightforward in an assisted living setting.

    Physical infrastructure and environmental conditions are called out as well. The bedroom window is described as not closing properly and, despite reports made a month earlier, the window remained broken during temperatures that dropped below freezing. The family expresses deep disappointment and moral outrage, stating that the Isakson family should be ashamed for presenting the facility as premier and for charging high rates while such basic maintenance issues persisted. The critique blends concerns about the facility's branding and pricing with the real-world consequences of unresolved repairs and inadequate resident support.

    A separate, repeated thread in the reviews concerns Park Springs' handling of illness and emergency care, particularly during the COVID era. In one account, the facility is accused of attempting to "brag" about its COVID response to the son of a deceased member who contracted the virus at the facility and died from it. The son argues that the facility did not facilitate hospital transfer promptly, and he recounts a specific encounter with Orville DeGuzman, described as the Assisted Living Community Administrator, who allegedly said that the resident was not sick enough for hospital care, a claim the reviewer says was contradicted by hospital records. The narrative accuses staff of denying access to therapeutic IV therapies available at that time, with DeGuzman allegedly stating that intravenous treatments were beyond the scope of assisted living and not warranted for a resident who, by hospital accounts, needed higher levels of care.

    There is a troubling assertion about a resident's oxygen saturation dropping to 80 percent over a period of days, despite prior insistence that vitals were monitored. The reviewer says vitals were not recorded consistently, or at least not in a transparent way, and that the hospital records later obtained indicated lapses in documentation. The MOCA cognitive assessments are also questioned: although the facility allegedly told the family that the resident had failed a MOCA test, the records eventually presented by the reviewer supposedly show that the resident passed the test, with subsequent testing cast in doubt due to a date change and a lack of notification to the family about those results. The reviewer asserts a pattern of inconsistent recordkeeping and communication, culminating in the perception that decisions about care levels and transfers were made without proper accountability or direct involvement of the family.

    A second portion of the COVID-focused critique concerns financial and administrative dealings beyond patient care. The reviewers claim that the property has not returned the resident's equity for more than two years, with the family suggesting that the delay may be tied to broader communication failures within Park Springs. They allege persistent unresponsiveness to written inquiries and emails, noting that promises of outreach from specific staff - such as Kevin Isakson or other sales personnel - were not fulfilled. The overall charge is that the facility's leadership and sales teams were slow to communicate, leaving families in limbo during times of medical and financial stress, and undermining trust in the facility's commitments.

    The combined accounts describe a pattern of disconnections between the facility's proclaimed standards and the lived experience of residents and their families. The reviewers suggest that top-down communication gaps, staff turnover, and a reluctance to engage with families in meaningful ways have created an environment where critical care needs could be missed or dismissed, where important repairs and safety issues linger, and where the alleged inequities between marketed promises and actual practice leave families feeling misled and unheard. The narratives also carry a cautionary note to others evaluating long-term care options: do not rely solely on marketing materials or reputational framing, but seek direct confirmation of the facility's responsiveness, oversight, and the consistency of care as demonstrated in day-to-day operations.

    In the end, the reviews reflect a deep-seated disappointment that extends beyond isolated incidents to concern about the overall governance, accountability, and safety culture at Park Springs. They call for more transparent communication, more proactive maintenance and care, and a willingness to acknowledge and address concerns publicly. For families considering similar arrangements, the accounts underscore the importance of diligence, documentation, and ongoing dialogue with facility leadership to ensure that the living standards, medical responsiveness, and personal dignity of loved ones are truly prioritized as advertised.

    Features

    Housing

    • 94 resident community capacity 94 resident community capacity

    Types of Care

    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (21 miles away) William B Hartsfield-Atlanta International (21 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Cobblestone Assisted Living At Park Springs is a premier senior living community located in Stone Mountain, GA. We offer a wide range of amenities and care services to ensure that our residents live comfortably and enjoy an active lifestyle.

    Our community features a beauty salon where residents can get their hair and nails done, as well as cable or satellite TV for entertainment. We provide community-operated transportation for our residents' convenience, including transportation to doctors' appointments. Our computer center allows residents to stay connected with loved ones and engage in online activities.

    Dining at Cobblestone is a delightful experience, with restaurant-style dining offering delicious meals prepared by our expert chefs. Special dietary restrictions can be accommodated to ensure that every resident's needs are met. Additionally, our dining room is designed to foster social interaction among residents.

    Residents have access to various recreational spaces within the community, including a fitness room and a gaming room. Our beautiful garden provides a peaceful outdoor space for relaxation and enjoyment of nature. For those who enjoy reading, we have a small library stocked with books of different genres.

    We understand the importance of maintaining cleanliness in living spaces, which is why we provide housekeeping services to keep apartments tidy and comfortable. Each apartment comes fully furnished with private bathrooms and kitchenettes for added convenience.

    At Cobblestone Assisted Living At Park Springs, we prioritize the well-being of our residents. Our wellness center offers various programs aimed at promoting mental wellness and overall health. With 24-hour call systems and medication management assistance, residents can feel safe knowing that help is always available when needed.

    Our dedicated staff members arrange transportation for non-medical purposes outside the community whenever requested by residents. We also assist with move-in coordination for a smooth transition.

    We offer an array of activities for our residents' enjoyment, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to cater to any specific needs or requests.

    Cobblestone Assisted Living At Park Springs is conveniently located near parks, pharmacies, physicians, restaurants, and places of worship, providing easy access to necessary amenities and services.

    Come join our thriving community and experience the best in assisted living at Cobblestone Assisted Living At Park Springs.

    Nearby Places of Interest

    Physicians

    • Abc Pediatrics (0.5 miles)
    • Gynecology and Obstetrics of Dekalb PC (1 miles)
    • Stone Mountain Family Practice (1 miles)
    • Ankle And Foot Centers Of Georgia (3.5 miles)
    • East Dekalb Health CTR (5 miles)
    • Badar H Syed (6.1 miles)
    • Shah J J MD Faaos (6.1 miles)

    Restaurants

    • Stone Mountain Pizza Cafe (0.7 miles)
    • Metro Cafe Diner (0.8 miles)
    • KFC (0.8 miles)
    • McDonald's (1 miles)
    • Chick-Fil-A (1.3 miles)
    • Sonic Drive-In (1.7 miles)
    • Zaxby's (2.2 miles)

    Parks

    • Stone Mountain Park (1.5 miles)
    • Almost To The Top Of Stone Mountain (1.6 miles)
    • Stone Mountain Walk Up Trail (2.3 miles)
    • Mountain Park Park (2.4 miles)
    • Redan Park (5.1 miles)
    • Lenora Park (6.9 miles)
    • Lenora Park Pool (7 miles)

    Places of Worship

    • Mountain Park United Methodist Church (1.8 miles)
    • Mountain Park First Baptist Church (2 miles)
    • Bethany Baptist Church (3.4 miles)
    • St Stephen The Martyr (3.8 miles)
    • Corpus Christi Catholic Church (3.8 miles)
    • Shiloh Christian Church (4.7 miles)
    • Fairfield Baptist Church (4.9 miles)

    Pharmacies

    • Kroger Pharmacy (2.1 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (4.1 miles)
    • Walgreens (4.5 miles)
    • Walgreens (5.5 miles)
    • Walgreens (5.6 miles)
    • Walgreens (5.7 miles)

    Cafes

    • Starbucks (5.9 miles)
    • Panera Bread (7.7 miles)

    Hospitals

    • DeKalb Medical Hillandale (7.5 miles)

    Theaters

    • AMC Classic Snellville 12 (7.6 miles)
    • Movie Tavern Northlake Festival (7.7 miles)

    Frequently Asked Questions

    Where is Cobblestone Assisted Living At Park Springs?
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