Rosemont At Stone Mountain

Pros

• The staff at the facility is described as polite and professional, always treating guests and family members with respect.
• Residents are observed to be well-cared for, with gentle handling by nurses and CNAs.
• Meal times feature food that looks appetizing, is served hot, and tastes good.
• Administration is noted for being attentive, results-oriented, and genuinely caring about residents' well-being.
• The facility maintains a clean and tidy environment, with housekeeping staff consistently busy ensuring sanitation.
• Activities offered include various engaging options like TV, board games, and outdoor walks in a secure garden area.
• There is a strong emphasis on social interaction among residents, supported by attentive staff across all departments.

Cons

• The facility is reported to be dirty and infested with roaches, leading to a grim living environment for residents.
• Families often experience a lack of communication from the staff regarding their loved ones' conditions or incidents.
• Staff members are described as disinterested and unprofessional, particularly in their interactions outside of the reception area.
• Residents are frequently found in unsanitary conditions, with reports of neglect such as being left in soiled clothing or having missed medication doses.
• Personal belongings, including clothing, are often misplaced or given to other residents without proper accountability.
• The food served is criticized for being unappetizing and poorly presented, contributing to an overall negative dining experience.
• There are numerous complaints about high staff turnover, indicating possible issues with employee morale and care quality.
• Residents report feeling unsafe due to inappropriate placements with aggressive individuals who pose risks to their well-being.

Review

In the realm of healthcare facilities, particularly nursing homes, experiences can vary dramatically, as evidenced by a series of reviews regarding Rosemont at Stone Mountain. The feedback from families and residents paints a complex picture, marked by stark contrasts between perceived standards of care and the harrowing accounts of neglect and distress. For those considering this facility for their loved ones, it is essential to sift through the myriad perspectives shared by family members who have entrusted their relatives' care to this institution.

One recurring theme in many negative reviews is the alarming lack of communication and responsiveness from staff. Family members frequently reported being unable to reach anyone when they called, describing a culture where concerns are brushed aside or ignored altogether. Instances included critical situations where loved ones were not informed about accidents or health changes until it was far too late. One reviewer recounted a distressing experience where their father was dangerously dehydrated due to inadequate monitoring while under the facility’s care. Such lapses in communication led multiple families to feel isolated and helpless as they navigated the challenges posed by their loved one's health issues without adequate support or information.

Moreover, allegations of neglect emerged prominently throughout numerous accounts. Families described incidents involving patients left in unsanitary conditions—some falling victim to infections including E.coli due to poor hygiene practices within the facility. This pattern underscores a troubling reality: caregivers appearing overwhelmed or insufficiently trained to manage vulnerable populations effectively. Reports mentioned instances of residents left in soiled clothing for extended periods, underscoring profound issues surrounding basic dignity and respect for those residing there. Such neglect raises serious ethical questions regarding patient welfare in an environment designed for healing and support.

Conversely, some families expressed satisfaction with their experiences at Rosemont at Stone Mountain. They noted improvements in their loved ones’ conditions after being admitted and praised staff members for their dedication and professionalism. These positive reviewers highlighted moments when staff went above and beyond to ensure individual needs were met, emphasizing that open lines of communication improved once family members took an active role in advocating for their relatives’ needs. It appears that while some staff lacked engagement, others made consistent efforts to provide quality care when adequately supported by involved family members.

Conflicting sentiments about food quality also surfaced among reviewers—a common concern in long-term care facilities that significantly impacts residents' overall experience. While some complained about unappetizing meals served inconsistently throughout the day, others found that food looked appealing during visits, contributing positively to residents' daily lives. Food service operations reportedly suffered from high turnover rates among kitchen staff; however, those satisfied with meal times noted both quality and presentation as notable positives during visits.

Regarding facility cleanliness assessments varied widely; complaints about infestations and unkempt environments stood alongside praises for housekeeping efforts maintaining neat conditions throughout common areas and rooms alike. Such disparities reflect potential inconsistencies within staffing levels or training protocols affecting daily operations across different departments within Rosemont at Stone Mountain.

Ultimately, these multifaceted perspectives illustrate a pressing need for prospective residents’ families to thoroughly investigate any long-term care facility actively before making decisions regarding placement for their loved ones. As some reviewers resonate powerful testimonials highlighting dedicated staff striving towards excellence amidst adversity while others recount wrenching stories reflecting dire negligence—fostered either way—are deeply felt narratives urging caution above all else when selecting such crucial establishments meant to ensure dignity and security during life’s later stages.

This part of Stone Mountain, Georgia offers a variety of amenities and services, making it an attractive option for seniors looking to settle in a peaceful and convenient location. With several parks nearby, such as the Stone Mountain Walk Up Trail and Henderson Park, residents can enjoy nature walks and outdoor activities. Places of worship like Corpus Christi Catholic Church and Mountain Park United Methodist Church provide opportunities for spiritual enrichment. There are also numerous dining options ranging from fast food chains like McDonald's to local establishments like Metro Cafe Diner. Pharmacies such as CVS Pharmacy and Walgreens are easily accessible for medical needs. Additionally, healthcare facilities like Abc Pediatrics and Stone Mountain Family Practice ensure quality medical care is within reach. The presence of theaters like Movie Tavern Northlake Festival offers entertainment options, while transportation via Marta makes it easy to explore the surrounding area. Overall, this neighborhood provides a well-rounded living experience tailored to the needs of seniors.

Parks

• Stone Mountain Walk Up Trail (1 miles)
• Almost To The Top Of Stone Mountain (1.7 miles)
• Stone Mountain Park (2 miles)
• Mountain Park Park (4 miles)
• Henderson Park (4.6 miles)
• Briarlake Forest Park (5.7 miles)
• Redan Park (5.9 miles)

Places of Worship

• Corpus Christi Catholic Church (1.5 miles)
• Mountain Park First Baptist Church (3 miles)
• Mountain Park United Methodist Church (3.1 miles)
• St Stephen The Martyr (3.8 miles)
• Lilburn Alliance Church (4 miles)
• Rehoboth Baptist Church (4.1 miles)
• Fairfield Baptist Church (5.2 miles)

Restaurants

• McDonald's (2.1 miles)
• McDonald's (2.3 miles)
• Chick-Fil-A (3.1 miles)
• Local No. 7 (3.3 miles)
• Metro Cafe Diner (3.4 miles)
• Stone Mountain Pizza Cafe (3.5 miles)
• KFC (3.7 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• Kroger Pharmacy (3.1 miles)
• Walgreens (3.3 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.7 miles)

Cafes

• Starbucks (3.3 miles)

Physicians

• Abc Pediatrics (3.6 miles)
• Gynecology and Obstetrics of Dekalb PC (3.6 miles)
• Stone Mountain Family Practice (3.7 miles)
• Northlake Emory (5.1 miles)
• Decatur Health Imaging (6.1 miles)
• East Dekalb Health CTR (6.1 miles)
• Atlanta OB/GYN (6.2 miles)

Theaters

• Movie Tavern Northlake Festival (4.6 miles)
• Regal Hollywood (6.8 miles)

Transportation

• Marta - Westbound (6.7 miles)