Metro Cla in Stone Mountain, GA
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4771 Cedar Park Way, Stone Mountain, GA 30083
For more information about senior living options: (844) 490-3973
In Metro Cla, the monthly costs for various room types present an appealing option compared to both DeKalb County and the broader state of Georgia. For a semi-private room, residents can expect to pay $2,000 per month, which is competitively priced against DeKalb County's $2,188 and significantly lower than Georgia's average of $2,529. Similarly, those seeking a private room will find that Metro Cla offers rates at $3,000 - again more affordable than DeKalb County's $2,415 and Georgia's higher average of $2,864. These pricing advantages make Metro Cla an attractive choice for individuals seeking quality accommodations without straining their budgets.
| Floor plans | Metro Cla | DeKalb County | Georgia |
|---|---|---|---|
| Semi-Private | $2,000 | $2,188 | $2,529 |
| Private | $3,000 | $2,415 | $2,864 |
The Metro store staff are helpful and friendly. The staff consistently fixes phones and provides reliable service. The customer service is outstanding and can work out any problem. Mohamed is knowledgeable and professional, addressing concerns with patience. Moe provides excellent service and fixes phones when others couldn't. Jamerria and Jasmine deliver great customer service. Checkout is quick and efficient. The staff offers good value on devices with knowledgeable representatives.
The store's customer service was the worst. The staff provided horrible customer service and mistreated customers. The manager refused to add a line and charged $130 for unwanted accessories; returns were denied. The customer was charged $54 for a phone case, which felt like robbery. The staff overcharged customers, failed to fix issues, and did not deliver promised service. The staff did not transfer apps and charged $20, and the owner offered questionable brand recommendations. The store was terrible, sales-driven, and dishonest about deals, including a false claim of a free tablet and a missed protection plan. The owner yelled at a customer, refused to port services, and threw the customer's phone. The store is located in a run-down neighborhood and is a bad location.Metro Cla in Stone Mountain is best suited for families and individuals who can ride a roller-coaster of service quality and who prioritize hands-on problem solving and knowledgeable staff when the stars align. When the right associate is on the floor, this location can deliver rapid device fixes, smooth transfers, and useful product guidance at appealing prices. It pays to seek out the consistently strong performers - staff like Moe, Mohammed, and Ghadeer have earned repeat praise for patient explanations and effective troubleshooting. For someone who wants a no-frills, in-and-out experience with a capable rep who can handle complex transfers or device issues, this store can be a solid choice on good days.
But the potential for frustration is real here. This location is not the best fit for buyers who require uniform, reliable treatment every visit. The spectrum of experiences ranges from highly competent, friendly, and effective to dismissive, misinforming, or even hostile interactions. Several reviews highlight rude or unprofessional behavior, staff who overpromise or push unwanted add-ons, and situations where promises are not kept. For families who need predictable, respectful service and straightforward billing - without constant second-guessing or rework - alternatives should be seriously considered.
The strongest offset to the negatives lies in the standout staff and their problem-solving ability. When Moe or Mohammed take the lead, issues from transfer headaches to setup glitches can be resolved swiftly, often after other stores have failed to help. Positive experiences emphasize clear communication, patience, and knowledge of the latest devices and plans. These successes show that the location can deliver genuine value if the staff member is seasoned, attentive, and aligned with the customer's goals. The presence of affordable device options and ready access to hands-on assistance also adds practical appeal for cost-conscious shoppers.
Yet the catalog of drawbacks is hard to overlook. Several reviewers report inconsistent service quality, with claims of overcharging, miscommunication, and even deceptive practices aimed at upsells or unnecessary accessories. Accounts of a difficult, dismissive, or even hostile owner/manager demeanor raise red flags about the store's culture and oversight. Notable incidents include accusations of being mistreated or talked over, and experiences where promised protections or services were not activated or later reversed. Hours and access can be unpredictable, including mentions of the store being locked early, which compounds the risk for someone in need of urgent help.
From a decision-making standpoint, approach this location with a strategy. Identify and request the staff members who consistently perform well (e.g., Moe or Mohammed) and avoid relying on others when possible. Require itemized receipts, confirm all fees before agreeing to a service, and test devices before leaving the counter to avoid post-purchase disputes. If a staff member contradicts cooperative cooperation you've had with the corporate network (Metro PCS/T-Mobile), consider going to another local Metro store or a different carrier altogether. If discrimination or outright disrespect appears, remove yourself from the interaction and seek service elsewhere.
In the end, Metro Cla offers real upside for customers who can navigate its variability: strong technical know-how, effective hands-on assistance, and competitive device pricing when the right staff are present. For families who cannot tolerate inconsistent courtesy, questionable charges, or unfulfilled promises, alternatives are worth exploring - whether in a different Metro location or with a different provider that emphasizes steady, respectful service. The bottom line is clear: value hinges on the specific staff you encounter and your tolerance for service funk, with clear steps to minimize risk if choosing to engage here.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
William B Hartsfield-Atlanta International (18 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Metro Cla in Stone Mountain, GA is a vibrant and welcoming assisted living community that offers a range of amenities and care services to residents.
Our community boasts a variety of on-site activities to keep residents engaged and entertained, ensuring that there is always something enjoyable to do. For those looking for relaxation and pampering, we have bath tubs and a beautician on-site to offer personal grooming services. Additionally, we organize devotional services off-site for those who wish to practice their faith.
Both indoor and outdoor common areas provide comfortable spaces for socializing with fellow residents or enjoying the fresh air. Our private accommodations feature private bathrooms, allowing residents to maintain their independence and privacy while still receiving the support they need. We also offer respite or short-term stays for individuals in need of temporary assistance.
To ensure the highest level of care, our staff is experienced in providing diabetic care, high acuity care, and medication management. Residents can rest easy knowing that their health needs are met by compassionate professionals.
Meals provided at Metro Cla are nutritious and delicious, with options available for vegetarian diets as well. Dining together is not only about nourishment but also an opportunity to connect with others and build friendships.
Staying active and engaged is important at Metro Cla, which is why we offer a variety of activities both on-site and devotional activities offsite. These experiences allow residents to explore their interests, stay mentally sharp, and maintain a sense of purpose.
Conveniently located near various amenities in the area, there are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters all within close proximity to our community.
At Metro Cla in Stone Mountain, GA, we strive to create a supportive environment where residents can thrive both socially and physically while receiving personalized care from dedicated professionals.
This part of Stone Mountain, Georgia offers a mix of convenient amenities and services suitable for senior living. With multiple restaurants such as McDonald's, Chick-Fil-A, and Local No. 7 nearby, there are plenty of options for dining out. Additionally, there are several places of worship within a short distance for those seeking spiritual fulfillment. Pharmacies like Walgreens and CVS are also easily accessible for medication needs. The area boasts several parks for outdoor recreation, including the Stone Mountain Park which offers beautiful natural scenery. For medical care, there are various physicians and hospitals in close proximity, ensuring easy access to healthcare services. Overall, this part of Stone Mountain provides a well-rounded environment for seniors looking to settle down in a convenient and comfortable location.
In Metro Cla, the monthly costs for various room types present an appealing option compared to both DeKalb County and the broader state of Georgia. For a semi-private room, residents can expect to pay $2,000 per month, which is competitively priced against DeKalb County's $2,188 and significantly lower than Georgia's average of $2,529. Similarly, those seeking a private room will find that Metro Cla offers rates at $3,000 - again more affordable than DeKalb County's $2,415 and Georgia's higher average of $2,864. These pricing advantages make Metro Cla an attractive choice for individuals seeking quality accommodations without straining their budgets.
Metro Cla is located at 4771 Cedar Park Way, Stone Mountain, GA 30083 in DeKalb County, Georgia
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