Brookside Stone Mountain

Pros

• The Brookside Stone Mountain community is always clean, and the staff members are great.
• Residents express that they love the meals and dining service at Brookside Stone Mountain.
• The quality of care provided from the director level to the nursing care level is outstanding.
• Families have had positive experiences with new management, noting that everything has improved significantly.
• The value for the money at Brookside Stone Mountain is commendable compared to other facilities in the area.
• Families appreciate the professional staff who take time to understand residents' needs during the admission process.
• Positive feedback highlights a particular staff member who went above and beyond, making families feel comfortable and special.

Cons

• The overall experience for the reviewer’s loved one at Brookside Stone Mountain was negative, and they would not recommend the facility to others.
• High turnover in staff led to feelings of being overworked and undertrained among personnel, resulting in a lack of professionalism.
• After management changes, there was a noticeable decline in continuity of care and interpersonal skills.
• The memory care area felt neglected and likened to a dark basement.
• Dietary needs were not adequately considered, and the quality of meals did not meet expectations.
• Call buttons for assistance were frequently ignored or shut off without response.
• There were complaints about a lack of respect from some staff members toward residents.
• Despite small improvements following family meetings, significant concerns about care quality persisted.
• Residents experienced inadequate rest due to staff shortages affecting their schedules.
• The family expressed disappointment with referral services that recommended Brookside, leading them to seek a new facility for their loved one.

Review

Brookside Stone Mountain has received a mix of reviews, highlighting a range of experiences from families and residents. The facility starts with positive remarks about its initial cleanliness, quiet environment, and the overall ambiance that creates a pleasant atmosphere for independent individuals. The community appeals to those looking for a relatively affordable option in the realm of assisted living. However, as some families have noted, it is essential to assess the level of care required by loved ones before choosing this facility. For those needing more comprehensive support or who are bedridden, Brookside Stone Mountain may not provide adequate care.

One significant issue mentioned across several reviews is staffing concerns. Many reviewers note that the facility appears understaffed, which leads to rushed care and an overall sense of dissatisfaction among residents and their families. Some staff members genuinely care for their duties and contribute positively to the residents' experiences; however, others exhibit signs of discontent in their roles, which negatively affects the quality of service provided. Complaints about high turnover rates further emphasize issues within management and organizational structure.

Changes in management have also influenced perceptions of Brookside Stone Mountain. Several families reported an initial decline in service standards following administrative changes, particularly after management staff were terminated shortly after new residents arrived. The lack of continuity in leadership led to confusion among caregivers regarding proper medication administration and other essential tasks for resident care. This inconsistency raises concerns about whether staff members are adequately trained or informed about best practices for addressing specific resident needs.

Despite these challenges, there are also positive elements highlighted by some reviewers who feel satisfied with the level of care and attention received by loved ones currently residing at Brookside Stone Mountain. Improvements have been noted since the introduction of new managers; many families appreciate an increase in helpfulness and personalized care from staff during this transition period. Additionally, the affordability factor remains appealing compared to similar facilities in the area leading some families to recommend this community based on value alone.

Nevertheless, dissatisfaction persists among several families regarding food quality and dietary considerations at Brookside Stone Mountain. Instances were reported where meals did not meet basic nutritional standards or accommodate specific dietary restrictions required by residents—an ongoing concern tied to both staffing shortages and lack of consideration for individual needs. Residents expressed frustration over interactions with staff when requesting alternative meal options or additional assistance due to inadequate responses when pressing their call buttons.

In conclusion, while Brookside Stone Mountain offers potential benefits such as cleanliness, affable staff (in certain cases), reasonable pricing options for assisted living services, there remain troubling patterns concerning staffing levels, caregiver quality consistently handling patient needs effectively over time. Families seeking long-term placement options may want to carefully evaluate whether this facility meets specific medical requirements they have within particular contexts before making commitments based solely on aesthetics or initial impressions during tours—especially given fluctuating management dynamics impacting experiences as observed throughout various accounts shared above.

This part of Stone Mountain, Georgia offers a diverse range of amenities that may appeal to seniors looking for a comfortable and convenient place to live. With several medical facilities nearby such as Physicians Gynecology and Obstetrics of Dekalb PC and Stone Mountain Family Practice, residents can easily access healthcare services. There are also pharmacies like Kroger Pharmacy and Walgreens within a few miles for medication needs. For leisure activities, the area boasts parks like Mountain Park Park and Stone Mountain Park, providing opportunities for outdoor recreation. Additionally, there are various dining options such as Metro Cafe Diner and Chick-Fil-A, as well as cafes like Starbucks for socializing with friends or family. For entertainment, seniors can enjoy movies at theaters like AMC Classic Snellville 12 or Movie Tavern Northlake Festival. Overall, this part of Stone Mountain offers a balanced mix of healthcare services, recreational facilities, dining options, and entertainment venues suitable for senior living.

Physicians

• Gynecology and Obstetrics of Dekalb PC (0.1 miles)
• Stone Mountain Family Practice (0.1 miles)
• Abc Pediatrics (0.7 miles)
• Ankle And Foot Centers Of Georgia (2.9 miles)
• Badar H Syed (5.5 miles)
• Gwinnet Center for Outpatient Surgery (5.5 miles)
• Shah J J MD Faaos (5.5 miles)

Restaurants

• Metro Cafe Diner (0.2 miles)
• Stone Mountain Pizza Cafe (0.2 miles)
• KFC (0.3 miles)
• McDonald's (0.4 miles)
• Chick-Fil-A (0.7 miles)
• Sonic Drive-In (1.1 miles)
• Bay Breeze Seafood (2.3 miles)

Places of Worship

• Mountain Park United Methodist Church (1.1 miles)
• Mountain Park First Baptist Church (1.3 miles)
• Bethany Baptist Church (2.8 miles)
• St Stephen The Martyr (3.1 miles)
• Corpus Christi Catholic Church (4.4 miles)
• Lilburn Alliance Church (4.7 miles)
• Shiloh Christian Church (4.9 miles)

Pharmacies

• Kroger Pharmacy (1.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (4.5 miles)
• Walgreens (4.8 miles)
• Walgreens (5.4 miles)
• CVS Pharmacy (5.5 miles)

Parks

• Mountain Park Park (1.5 miles)
• Stone Mountain Park (2.1 miles)
• Almost To The Top Of Stone Mountain (2.2 miles)
• Stone Mountain Walk Up Trail (2.8 miles)
• Redan Park (6 miles)
• Lenora Park (6.9 miles)
• Lenora Park Pool (7 miles)

Cafes

• Starbucks (5.7 miles)
• Panera Bread (7 miles)

Theaters

• AMC Classic Snellville 12 (6.9 miles)
• Movie Tavern Northlake Festival (7.8 miles)