Medi-Cure

Pros

• Brianna demonstrated exceptional customer service and support.
• Brianna explained the process and prompted a claim, showing care and concern.
• Muhammad made the Depop purchase experience painless and helpful.
• The staff at this UPS Store are consistently friendly with a clean store and quick service.
• Nanda provided notary, shipping, and printing services.
• Taslim was helpful and kind, delivering stellar customer service.
• The UPS Store staff consistently provides exceptional customer service and is professional and helpful.
• The staff are always friendly and helpful, even when the store is busy.
• The location delivers outstanding customer service that customers highly recommend.
• Muhammad and Taslim are consistently helpful, and the team works fast.
• The mailbox service provides above-and-beyond support, with Mohammed knowing customers by name and being pleasant.
• Mohammad provided careful packing, explained costs, and stayed late to ensure quality.

Cons

• The reviewer described the delivery service as the worst ever, with inaccurate tracking.
• The reviewer noted that although the staff handle business efficiently, customers should not expect friendliness.
• The reviewer felt they did not receive the same level of professionalism at the other store.
• The reviewer stated they stopped going to the post office because it is horrible.

Review

Across a wide set of visits to this UPS Store network, customers consistently describe an experience that blends efficiency with genuine care. The common thread is the people who work there: a team that remains helpful and professional even when the pace is brisk and the queue is long. Review after review notes that the staff are not only quick and capable but also friendly, patient, and eager to make the process smoother for each customer. The store is described as clean and well-organized, and even when it's busy, customers feel valued and prioritized.

A standout example involves Brianna (employee #197936). In one telling interaction, Brianna explained the process for a return and, noticing the time lapse - over 10 days - took proactive steps by calling store 1202 and speaking with Katrina to submit a claim. She collected the customer's email address and ensured the store had it on file, demonstrating initiative, care, and a knack for coordinating internal teams to resolve issues. This kind of initiative isn't just about solving the immediate problem; it reflects an informal leadership presence that others note and want acknowledged.

Multiple staff members repeatedly earn high praise across locations and services. Muhammad appears frequently as a reliable, courteous, and patient resource for shipping, notary work, and printing. Customers recount Muhammad taking the time to answer questions, testing printouts to ensure accuracy, and even offering a discount when appropriate. He's described as someone who makes complex tasks feel manageable, whether it's sending a fragile package or handling a last-minute print job. Several reviews emphasize that Muhammad's professionalism and attentiveness consistently elevate the customer experience.

Nanda is another name that surfaces repeatedly as a standout notary, shipper, and printer. Customers describe her as patient and helpful, able to simplify tasks like resizing boxes or finding cost-effective options during holidays. One reviewer notes that Nanda's assistance on a holiday - Labor Day - was especially appreciated, underscoring the crew's willingness to go the extra mile even on busy or inconvenient days. The sentiment echoed is that Nanda, like Muhammad, helps make the process feel seamless and stress-free.

Taslim and Nasim also receive strong endorsements for specific strengths. Taslim is praised for handling challenging return scenarios with Amazon and delivering stellar customer service, while Nasim is recognized for careful, professional packaging and timely service. In a few instances, Nasim's packaging decisions, attention to how shipments are wrapped, and timely follow-up were highlighted as examples of meticulous care. The overall takeaway is that the staff members who specialize in nuanced tasks - returns, packaging, and protection - consistently deliver top-tier service.

Beyond individuals, several reviews emphasize the store's reputation for reliability and speed. Customers repeatedly describe being in and out quickly, even during holidays or peak shopping periods. The staff are portrayed as efficient problem-solvers who maintain a friendly demeanor; some note that they would travel to this particular store again or even specifically seek it out because they trust the team to handle their shipments with care. The collective impression is that this UPS Store location is a dependable partner for a range of needs - from shipping and notary services to printing and notary work.

A small but meaningful thread in the testimonials reflects a balance of strength and humility: the team's willingness to handle last-minute, high-effort tasks with a courteous, can-do attitude. One reviewer lauds the staff for helping package delicate family heirlooms, with detailed care and a proactive approach to safety and cost. Others mention that even when the wait is longer or the task is more complex, the staff stay focused on delivering a quality result, sometimes staying late to ensure everything looks right and is correctly arranged for delivery.

Of course, not every note is perfectly rosy. A few reviews point to moments when staff could be more overtly friendly, or where delivery tracking issues caused frustration. One customer described a tracking discrepancy with a delivery service, underscoring that not all experiences are flawless and that some frustration can arise with third-party logistics. Nonetheless, even these criticisms are framed against a backdrop of consistent professionalism and the sense that the store's personnel are capable and responsive, with the longer arc pointing toward a reliable, customer-first culture.

Overall, the sentiment across the feedback is remarkably positive. The reviews collectively depict a store where not only are practical services - shipping, notary, printing - handled with speed and accuracy, but where staff members like Brianna, Muhammad, Nanda, Taslim, Nasim, Peter, Katrina, and Mintu bring personal attention, warmth, and expert knowledge to every interaction. Customers leave with a sense that they've been treated as individuals, that their concerns are heard, and that they can trust this location to manage complex or time-sensitive tasks with care. It's clear that the team's collaborative, can-do spirit - paired with a welcoming environment and a commitment to high-quality outcomes - defines the experience at this UPS Store.

This part of Stone Mountain, Georgia offers a convenient and diverse range of amenities for seniors looking to reside in the area. With several places of worship nearby, including Mountain Park First Baptist Church and Corpus Christi Catholic Church, seniors can easily access spiritual support and community engagement. Additionally, the presence of pharmacies like Kroger Pharmacy and Walgreens ensures easy access to medication and healthcare services. The proximity to parks such as Mountain Park Park and Stone Mountain Park provides ample opportunities for outdoor recreation and leisure activities. Furthermore, the availability of various dining options like Metro Cafe Diner and Chick-Fil-A makes it convenient for seniors to enjoy a meal out or grab a quick bite. With physicians' offices like Stone Mountain Family Practice and Ankle And Foot Centers Of Georgia nearby, seniors can easily access medical care when needed. Overall, this area in Stone Mountain offers a well-rounded living environment with easy access to essential services for senior residents.

Places of Worship

• Mountain Park First Baptist Church (0.1 miles)
• Mountain Park United Methodist Church (0.3 miles)
• St Stephen The Martyr (1.8 miles)
• Lilburn Alliance Church (3.3 miles)
• Bethany Baptist Church (3.7 miles)
• Corpus Christi Catholic Church (4.3 miles)
• Shiloh Christian Church (6.2 miles)

Pharmacies

• Kroger Pharmacy (0.1 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.2 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (5 miles)
• CVS Pharmacy (5.3 miles)

Parks

• Mountain Park Park (0.9 miles)
• Almost To The Top Of Stone Mountain (2.5 miles)
• Stone Mountain Park (2.5 miles)
• Stone Mountain Walk Up Trail (2.6 miles)
• Henderson Park (5.9 miles)
• Redan Park (6.9 miles)
• Sweet Water Park (7.3 miles)

Restaurants

• Metro Cafe Diner (1.4 miles)
• Stone Mountain Pizza Cafe (1.6 miles)
• KFC (1.6 miles)
• McDonald's (1.7 miles)
• Parkview High School Cafeteria Building D (1.7 miles)
• Chick-Fil-A (1.9 miles)
• Sonic Drive-In (2.2 miles)

Physicians

• Stone Mountain Family Practice (1.4 miles)
• Gynecology and Obstetrics of Dekalb PC (1.4 miles)
• Abc Pediatrics (2 miles)
• Ankle And Foot Centers Of Georgia (3.7 miles)
• Reagan Medical Center (5.5 miles)
• Badar H Syed (6 miles)
• Gwinnet Center for Outpatient Surgery (6 miles)

Cafes

• Starbucks (4.6 miles)
• Panera Bread (7.4 miles)

Theaters

• Movie Tavern Northlake Festival (6.8 miles)
• AMC Classic Snellville 12 (7.2 miles)
• SMG Duluth (7.6 miles)