Courthouse Square

Pros

• Kay is friendly, helpful, funny, and professional, and she makes residents' days better.
• The owner picked a great manager in Kay.
• Kay deserves a raise and a paid vacation for her hard work.
• Maintenance responds quickly to repairs.
• The property underwent a total renovation with brand-new everything and ample storage.
• There is an enclosed giant dog park with two poop bag stations.
• Hand sanitizer stands are provided on every floor lobby.
• The building's renovations have improved its appearance and amenities.
• A resident notes a north-facing view of the Broncos Stadium and the Convention Center.
• Williams is praised for ongoing weekly renovations that please residents.

Cons

• The reviews describe terrible management and maintenance, including no heat for 21 days and unresolved staffing issues.
• Bedbugs and roaches are claimed to be present, with staff vague about pest control and a lack of disclosure.
• The management is described as cold, callous, and abusive to tenants, with lies about tenants and threats of eviction (even illegal evictions).
• Kier Property Management is labeled as slumlords who put money ahead of resident welfare, resulting in chronic maintenance neglect and overall deterioration (weekly elevator breakdowns, carpets not replaced for 15+ years).
• Renovations are viewed as cosmetic only, featuring dim lighting, low water pressure from aerators, and inefficient storage solutions.
• The property is said to be unsafe due to drug dealing, prostitution, and gang activity moving in, making it unsafe to stay at any time.
• The new management is accused of punishing tenants who speak up and showing favoritism, undermining residents' rights.
• The rental process is described as burdensome with excessive, redundant paperwork and frequent disqualifications.

Review

Courtyard Square Apartments is a property that sparks both strong affection and serious frustration among its residents, with experiences that stretch from wholehearted praise to troubling complaints. On the positive side, several reviewers highlight the neighborhood's convenience: a grocery store directly across the street and a restaurant nearby, with easy access to bus stops and proximity to a courthouse square. For many who lived there, the location adds real everyday value, making it feel like a practical and pleasant place to call home, especially for those who want quick errands and social spots within reach.

A standout thread throughout the feedback is the impact of the onsite management, particularly a manager named Kay. Multiple residents describe Kay as friendly, helpful, funny, and professional - someone who can brighten a day simply by her demeanor and approach. They praise her as a rare, capable manager who treats residents well and keeps lines of communication open. There are even sentiments that she deserves meaningful rewards for her hard work, with suggestions of vacations, pay raises, or extra perks like a car or gas card. The warmth isn't limited to single residents either; sisters and other family members of tenants are said to appreciate Kay as well, indicating she leaves a broad impression on the community she serves.

Renovations and physical upgrades form a mixed narrative. In one voice, early renovations are described as cosmetic: new lighting fixtures in bathrooms, water-saving aerators, and updated cabinets that look nicer but may be less functional. Some residents feel these changes were more about presenting a fresh face to attract investors or new tenants than about genuinely improving daily living conditions. They complain about dim lighting and low-wattage fixtures that make self-care, like shaving, uncomfortable, and they point to water aerators as reducing water pressure to a level that hamstrings routine cleaning. The cabinet upgrades are criticized as superficial - impressive in appearance but hollow inside, making storage less effective even if there appears to be more space.

Other residents tell a contrasting story: a total, comprehensive renovation with brand-new everything, improved storage, and easier upkeep. They recount cleaner units, an enclosed giant dog park, multiple hand sanitizer stands on every floor, and maintenance that responds quickly to repair requests. One former resident describes living on the 8th floor, enjoying a north-facing view of downtown landmarks, including the Broncos Stadium and the convention center, and notes how the property has evolved from its older days to a more polished, modern look in the current pictures. This perspective emphasizes tangible improvements and a heightened sense of pride in the property's upkeep, suggesting a significant transformation for those who experience the newer, cleaner environment.

Yet the property's challenges cannot be ignored. A sizable portion of feedback centers on serious management and safety concerns. Several reviews allege terrible management and maintenance, including extended periods - weeks or even 21 days - without heat, unresolved staffing issues, and claims of favoritism in housing assignments. One tenant recounts being steered toward a wheelchair-accessible unit despite not needing it, while others describe longstanding wait times for more suitable apartments. There are strong accusations of bullying and retaliation against residents who speak up, alongside mentions of potential illegal evictions and a frustrating, multi-layered paperwork process that feels designed to discourage applicants. The negative experiences extend to health and safety, with uncomfortably persistent rumors and reports of bedbugs and roaches. Some residents recount direct encounters or suspicions of routine pesticide spraying without transparent disclosure.

The condo's reputation among critics is punctuated by remarks about the management company itself. Several accounts blame Kier Property Management (based in Utah) for putting financial interests ahead of residents' welfare, citing a pattern of shortcuts, neglected repairs, and deteriorating conditions. Elevators are described as breaking down weekly, hall Carpets as unchanged for years, and structural cracks, rotted fencing, and lackluster landscaping painting a bleak picture of maintenance prioritization. The overall sentiment is that, under Kier's stewardship, the building has drifted toward becoming a slumlord scenario, with calls to avoid renting there if Kier remains in charge. These serious concerns color the experience of living at the complex for many who could not ignore the systemic issues being raised.

In sum, Courtyard Square Apartments appears to be a place of contrasts: it offers a convenient location and, for some residents, an exceptional management experience led by a standout manager who contributes warmth and reliability to daily life. For others, the same property feels mismanaged, undermaintained, and unsafe, with reports of poor communication, questionable landlord practices, and health and safety risks that undermine the very idea of a comfortable home. The renovation story itself reflects the divergence - some praise a comprehensive rebuild that renews living spaces and amenities, while others lament cosmetic fixes and insufficient improvements that fail to address real headaches like lighting, water pressure, and pay-to-play concerns. The overarching impression is one of a community with great potential and a loyalty to certain staff, shadowed by deep skepticism about leadership and ongoing maintenance.

This area of Denver, Colorado offers a diverse range of amenities and services that cater to both residents and visitors. With a variety of restaurants, theaters, pharmacies, hospitals, parks, places of worship, physicians, cafes, and transportation options within close proximity, it provides convenience and accessibility for seniors looking to settle in the area. The abundance of dining options caters to various tastes and preferences, while nearby entertainment venues offer opportunities for leisure activities. Additionally, the presence of healthcare facilities ensures access to medical care when needed. Parks and green spaces provide opportunities for outdoor recreation and relaxation. Overall, this part of Denver presents a well-rounded neighborhood with a plethora of resources to support a comfortable and fulfilling senior living experience.

Restaurants

• Stout Street Social (0.4 miles)
• Tarantula Billiards (0.5 miles)
• Sam's No. 3 Downtown (0.5 miles)
• Tamayo (0.6 miles)
• Harry's Bar (0.7 miles)
• The Cheesecake Factory (0.7 miles)
• Water Grill (0.8 miles)

Theaters

• Regal UA Denver Pavilions 4DX & RPX (0.5 miles)
• Alamo Drafthouse Denver (2.3 miles)
• Amc 9+Co 1 (3.3 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.5 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• The Lodge Cannabis (2.1 miles)

Hospitals

• Webb Center for Primary Care (0.9 miles)
• National Jewish Health (3 miles)

Parks

• Benedict Fountain Park (1.1 miles)
• Confluence Park (1.2 miles)
• Cheesman Park (1.8 miles)
• City Park (2.3 miles)
• Sloan's Lake Park (2.8 miles)
• Washington Park (2.9 miles)
• Citizens Park (3.1 miles)

Places of Worship

• St John's Cathedral (1.1 miles)
• Wat Buddhawararam (3.6 miles)

Physicians

• Children's Medical Center (1.4 miles)
• Highlands Integrative Pediatrics (1.6 miles)
• Denver Health: Gipson Eastside Family Health Center (1.7 miles)
• Native Roots Dispensary (3.2 miles)
• Center For Hearing, Speech, & Language (3.3 miles)
• Rose Medical Center Medical Libr (3.5 miles)
• Orthopedic Associates (3.6 miles)

Cafes

• Crema Coffee House (1.8 miles)
• Improper City (2.1 miles)
• Huckleberry Roasters (2.6 miles)
• Aviano Coffee (2.7 miles)
• The Radiator (2.7 miles)
• Starbucks (2.8 miles)
• Stella's Coffee House (3.5 miles)

Transportation

• RTD Rail - 38th & Blake Station (2.6 miles)