Balfour at Riverfront Park

Pros

• Residents appreciate the beautiful and elegant design of the common areas at Balfour, which create a welcoming atmosphere.
• Many residents feel that the staff at Balfour are caring, accommodating, and dedicated to providing excellent service.
• Families often express gratitude for the peace of mind that comes from knowing their loved ones are safe and well cared for at Balfour.
• The community is praised for its strong sense of camaraderie and supportive relationships among residents.
• The dining options, including fine dining experiences in the Peacock Room, are highlighted as enjoyable and varied by several families.
• The facility’s commitment to health and safety during challenging times, such as the pandemic, has been reassuring for both residents and their families.
• The ease of communication through new technology makes it convenient for families to stay updated on their loved ones' needs.
• Balfour is recognized for being pet-friendly, allowing residents to bring comfort animals that enhance their living experience.

Cons

• The plumbing issues and constant flooding at Balfour were abysmal, causing a resident to move out after only two years.
• A former resident received an unjustified bill for $k to repaint a pristine apartment, despite Colorado state law protecting tenants from such charges after extended occupancy.
• The dining room has remained empty during dinner due to a lack of staffing and servers, leading to food being served in subpar takeout containers.
• Management's failure to hire adequate staff has negatively impacted the quality of service and communication within the community.
• Despite being well-appointed, there are significant deficiencies in service quality, with high turnover rates among both management and kitchen staff affecting dining experiences.
• Upper management appears disconnected from residents and each other, contributing to inefficiency and chaos within the facility.
• While the building boasts beautiful common areas, the overall service does not meet the expectations set by its five-star branding.
• Many employees feel undervalued, leading to high turnover rates that detract from the quality of care provided to residents.

Review

Balfour Independent Living at Riverfront Park in Denver presents a complex picture for potential residents and their families. On one hand, the facility is visually stunning, with elegantly designed common areas that evoke the ambiance of a luxury hotel. Visitors are often struck by the bright and welcoming aesthetic of spaces such as the main living room, dining area, library, and salon. However, this beauty can be deceiving when it comes to the everyday operational realities of life within Balfour. Many reviewers have highlighted significant issues concerning staffing shortages and management practices that detract from the overall experience.

Residents and family members alike express frustration over Balfour’s inconsistent service quality stemming from high turnover rates among staff and management. While frontline employees are often described as compassionate and dedicated to providing excellent care, upper management appears disconnected from resident needs and experiences. The frequent changes in leadership contribute to a chaotic environment where communication falters across departments, leaving caregivers unsure about protocols or resident needs. This disconnect extends to restaurant services; despite offering delicious pastry options, food service has suffered due to a lack of experienced chefs and servers. It has resulted in meals being boxed into takeout containers rather than served fresh in the dining room—a significant downgrade for those seeking an upscale dining experience.

The reviews also shed light on systemic issues that affect residents' quality of life. One former tenant described their distress over excessive charges after moving out of Balfour due to plumbing problems and inadequate responses from management regarding complaints about flooding and lack of hot water. This tenant's experience illustrates how residents can find themselves feeling unsupported during critical moments, leading them to seek legal help just to contest unreasonable charges for damages that they did not incur.

Despite these challenges, many current residents find value in living at Balfour Riverfront Park. They express gratitude for the sense of community fostered among residents amid the struggles with staffing conditions. Families appreciate how their loved ones are treated like family members within this vibrant community where safety is a priority—particularly vital during health crises such as the COVID-19 pandemic. Comments reflect an appreciation for proactive measures taken by staff during these difficult times, including regular testing and vaccinations for both residents and employees.

Additionally, several reviewers praised Balfour’s efforts in creating enjoyable activities for its residents. From chauffeur-driven outings to engaging events within the facility itself, many experience a fulfilling lifestyle filled with social connections nourished by shared interests among peers—all valuable components when considering an independent living arrangement for aging loved ones or oneself.

For prospective tenants weighing their options carefully, understanding what amenities are currently available becomes crucial before signing any contracts at Balfour Riverfront Park. Despite its luxurious appearance—and while it might seem like an ideal solution for independent living or assisted care—potential residents should conduct thorough research into ongoing renovations or staffing limitations that could impact day-to-day life significantly.

Ultimately, Balfour stands as both a beacon of hope for seniors looking for companionship in their golden years while simultaneously reflecting some unfortunate truths surrounding senior care facilities today: lavish environments do not always equate with stellar service or satisfaction levels; honest communication between teams often falls short; yet still simplicity thrives through meaningful relationships forged amongst its varied residents willing to share experiences together within this beautifully appointed but imperfect establishment.

This charming and vibrant neighborhood in Denver, Colorado offers a variety of amenities that cater to a senior lifestyle. With several parks like Confluence Park and Sloan's Lake Park within close proximity, residents can enjoy leisurely walks or picnics in scenic settings. The area also boasts an array of dining options such as My Brother's Bar and Tavernetta, providing convenient dining choices for every palate. Access to pharmacies like CVS and Walgreens ensures easy availability of medications, while nearby healthcare facilities like Highlands Integrative Pediatrics and Denver Health offer quality medical care. Additionally, cultural attractions like the Regal UA Denver Pavilions theater provide entertainment options for seniors looking to stay engaged in the community. Overall, this area presents a well-rounded living environment with ample resources for seniors to enjoy a fulfilling lifestyle.

Parks

• Confluence Park (0 miles)
• Benedict Fountain Park (1.3 miles)
• Rocky Mountain Lake Park (2.1 miles)
• César Chávez Park (2.4 miles)
• Sloan's Lake Park (2.5 miles)
• Cheesman Park (2.7 miles)
• Citizens Park (2.7 miles)

Restaurants

• My Brother's Bar (0.2 miles)
• Tavernetta (0.3 miles)
• Wynkoop Brewing Company (0.4 miles)
• My Neighbor Felix LoHi (0.4 miles)
• Little Man Ice Cream (0.4 miles)
• Linger (0.4 miles)
• Kachina Southwestern Grill (0.5 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (1.1 miles)
• Walgreens (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)

Physicians

• Highlands Integrative Pediatrics (0.5 miles)
• Denver Health: Gipson Eastside Family Health Center (1.6 miles)
• Children's Medical Center (1.8 miles)
• Native Roots Dispensary (2.8 miles)
• Center For Hearing, Speech, & Language (3.9 miles)
• Rose Medical Center Medical Libr (4.1 miles)
• Dr Bassow (4.2 miles)

Theaters

• Regal UA Denver Pavilions 4DX & RPX (1.1 miles)
• Alamo Drafthouse Denver (2.1 miles)
• Amc 9+Co 1 (4 miles)

Cafes

• Crema Coffee House (1.4 miles)
• Huckleberry Roasters (1.5 miles)
• The Radiator (1.6 miles)
• Improper City (1.6 miles)
• The Bardo Coffee House (3.2 miles)
• Dutch Bros Coffee (3.5 miles)
• Aviano Coffee (3.6 miles)

Places of Worship

• St John's Cathedral (1.9 miles)
• Wat Buddhawararam (2.4 miles)

Transportation

• RTD Rail - 38th & Blake Station (2.1 miles)

Hospitals

• Webb Center for Primary Care (2.1 miles)
• National Jewish Health (3.6 miles)