Tanner Terrace For the Elderly in Glendale, AZ

Pros

• The staff are helpful, understanding, and go out of their way to make residents feel comfortable and welcome.
• The residents are wonderful, very friendly, and helpful.
• The maintenance crew is awesome and keeps the property well maintained.
• The grounds are beautiful and well-kept, with a secure courtyard, garden areas, and roses along the walkways.
• The office staff and management are friendly, professional, and deeply caring about each resident.
• There are many activities and special occasion dinners to keep residents busy and engaged.
• The complex offers HUD-subsidized apartments for seniors and/or disabled people with a luxurious feel and caring staff.
• Gus The Bus stops at the property, providing transportation to nearby places with friendly, safe drivers.

Cons

• The office staff are rude and impossible to work with, and at times have downright been cruel to residents.
• The front desk staff were cold and robotic.
• There isn't a pool.
• The wait to get in is about a year.
• The kitchen is very small, with little storage and no room for a regular-size baking pan in the oven.

Review

Tanner Terrace For the Elderly in Glendale, AZ is best suited for low- to moderate-income seniors and mobility-impaired residents who want a bustling, activity-rich community with strong transportation links and a clear sense of governance. It functions as a housing-and-community campus more than a luxury setting: affordable rents (about 30 percent of income including utilities), many on-site social and educational offerings, and a well-kept, secure grounds environment. Residents can expect a compact but livable apartment footprint paired with communal spaces that foster interaction, plus access to a robust bus network through the Gus shuttle. For families, the place works well when the priority is affordability, built-in social structure, and opportunities to stay engaged rather than pristine, high-end finishes.

Those considering alternatives should be aware of who may want to look elsewhere. Prospective residents who demand spacious layouts, premium finishes, or immediate, highly responsive management may be disappointed here. The apartments are relatively small (around 528 square feet), with compact kitchens and limited storage, which can feel cramped for couples or for those who cook elaborate meals. Entry can involve a lengthy wait - around a year in some cases - so families needing a quick transition or a move-in-near-term should factor that delay into their planning. In addition, not all front-desk interactions are equal, and some prospective tenants may require a level of customer service that consistently meets high personal expectations.

The strongest positives center on community. The environment is permeated by friendly residents and generally supportive staff, with several reviews praising the office team as helpful and welcoming. The grounds are well maintained, featuring a secure courtyard and garden areas, plus on-site amenities such as a greenhouse, a full library, a game room, a rec room, and regular community events including special dinners and activities tailored to seniors. Transportation is a standout asset: the Gus shuttle stops at Tanner Terrace and drivers are consistently described as friendly, safe, and dependable, providing access to pharmacies, grocers, and other everyday destinations. The property's HUD-subsidized status also creates a stable, predictable cost structure, and the presence of a resident board and monthly owner meetings signals real resident involvement in governance.

However, several drawbacks temper the overall value. Customer-service experiences in the office can be uneven, with at least one account describing rude or cold treatment and another noting occasional cruelty toward residents. Urgent or time-sensitive communications have failed in at least one instance, pointing to gaps in responsiveness that can be consequential for aging tenants. While the community provides strong social programming, the apartment spaces themselves lag behind modern expectations - limited kitchen space, lack of a dining area, and a small living footprint can hamper day-to-day comfort, especially for those who value culinary flexibility or companionship meals at home. The waitlist reality and the HUD framework also mean residents must deal with rules and processes that may feel restrictive to some families.

The key pros do offset the main cons for many residents, but not universally. The social fabric - neighbors who are friendly and willing to engage, the welcoming ethos voiced by management in many interactions, and a calendar filled with activities - creates meaningful purpose and reduces isolation, which is invaluable for aging in place. Affordable rent, utilities included, and the ability to access broad transportation options dramatically lower monthly stress and enable independent living longer than might be possible otherwise. Yet the gaps in front-desk responsiveness and the limited apartment size can erode satisfaction for those who prize quick service and comfortable, roomy living spaces. The presence of governance structures, recurring family-friendly events, and the ability to leverage community resources helps sustain a sense of security and belonging, making the cons manageable for many, but not all.

In short, Tanner Terrace is a prudent bet for families prioritizing affordability, a tight-knit community, and dependable transit for a senior or mobility-challenged loved one who values social engagement and ongoing activity. It winds up as a practical, seasoned choice rather than a pristine, pampered residence. For those who must have prompt, consistently warm customer service, or who insist on larger apartments with modern kitchens, alternatives should be explored - whether other HUD options with stronger management track records or private-pay communities that offer more expansive floor plans and personalized service. Before committing, tour the property with a candid checklist: verify current wait times, assess apartment size and kitchen readiness, speak with several residents about their day-to-day experiences, and confirm that the management style aligns with the family's expectations. Tanner Terrace stands out for function and community, not for luxury; used wisely, it can be an exceptional bridge to stable, affordable senior living.

This part of Glendale, Arizona offers a variety of amenities that may appeal to seniors looking for a convenient and vibrant community. There are several pharmacies within close proximity, making it easy to access necessary medications and health supplies. In addition, there are multiple healthcare facilities nearby, including women's healthcare centers, surgery centers, and oncology clinics. For dining options, there is a range of restaurants offering different cuisines within a few miles radius. Coffee lovers can also enjoy the presence of several Starbucks locations and other cafes. The area boasts several parks for outdoor recreation and relaxation, as well as hospitals for medical emergencies. Places of worship are also available for those seeking spiritual nourishment. The AMC Westgate theater provides entertainment options for movie enthusiasts. Public transportation is easily accessible with the Thomas/Central Ave METRO station just 6.3 miles away. Overall, this neighborhood combines convenience, healthcare facilities, recreational opportunities, and cultural diversity to create a desirable living environment for seniors in Glendale.

Pharmacies

• Arizona Organix (1 miles)
• Walgreens (1.1 miles)
• Walmart Pharmacy (1.5 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• Walgreens (3.3 miles)
• Walgreens (3.3 miles)

Physicians

• Bethany Women’s Healthcare (1.5 miles)
• Banner Thunderbird Surgery Center (4.9 miles)
• Arizona Center for Hematology and Oncology (5.1 miles)
• AOC: Arizona Otolaryngology Consultants (5.1 miles)
• Phoenix Skin Medical Surgical Group (5.2 miles)
• Canyon Orthopaedic Surgeons (5.6 miles)
• Metro Surgery Center (5.7 miles)

Restaurants

• Golden Corral (1.7 miles)
• Lenny's Burger (2.4 miles)
• McDonald's (2.5 miles)
• Great Wall Cuisine (2.5 miles)
• Sonic Drive-In (2.9 miles)
• McDonald's (3 miles)
• Filiberto's Mexican Food (3.4 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.5 miles)
• Starbucks (3.4 miles)
• Starbucks (4.6 miles)
• Lux Central (5.5 miles)
• Dark Hall Coffee (5.6 miles)
• Dutch Bros Coffee (6.2 miles)

Parks

• O'Neal Park (2.9 miles)
• Granada Park (3.2 miles)
• Royal Palm Park (4 miles)
• Pioneer Community Park Off-Leash Dog Park (4.8 miles)
• Pioneer Community Park (4.8 miles)
• Grand Canal Linear Park (5.2 miles)
• Encanto Park (6.1 miles)

Hospitals

• Abrazo Central Campus (3.3 miles)
• Surgical Specialty Hospital Of Arizona (3.3 miles)
• St Josephs Neurological ICU (6 miles)
• Carl T Hayden VA Medical Center, Recreation Therapy (6 miles)
• St Joseph's Hospital & Med Center: Deguzman Brian J MD (6 miles)

Places of Worship

• Open Door Fellowship Church (3.5 miles)
• Church of Jesus Christ of Latter Day Saints (4.9 miles)
• First United Methodist Church of Phoenix (5 miles)
• Pure Heart Christian Fellowship (5.1 miles)

Theaters

• AMC Westgate 20 (6.1 miles)

Transportation

• Thomas/Central Ave METRO (6.3 miles)