Information last verified:
N5532 Highway 108, West Salem, WI 54669
For more information about senior living options: (844) 490-3973
All clients being served are extremely happy and loved. The co-workers are willing to do anything to help clients.
They would not recommend the business due to staff bringing their children to work and causing disruption. They are disappointed by the business and view its professionalism as lacking. The staff are described as rude and more focused on their phones than helping. They saw a bruise on their family and wonder how it happened; the incident should be looked into.This community in West Salem is best suited for families seeking a warm, home-like atmosphere where residents appear to be genuinely cared for and staff are perceived as approachable and helpful. The strongest takeaway is the everyday personal touch: residents who are happy and supported, and staff who seem willing to go the extra mile to assist. For families prioritizing a cheerful, relational style of care over clinical rigidity, Rem Wisconsin III West Isle can feel like a comfortable, accessible option. It works best when the goal is daily companionship and a sense of being valued by the care team, rather than a facility that emphasizes formal protocols or meticulous safety procedures.
Those who may want to consider alternatives include families needing consistently polished professionalism and unambiguous safety standards. Several reviewers flag serious concerns about staff boundaries, with reports that staff bring their own children to work and appear distracted by phones. The implication is a setting where supervisory oversight and boundary enforcement could be unpredictable. For residents who require highly structured routines, rigorous supervision, or clear professional boundaries, the potential for disruptive interruptions or perceived neglect could outweigh the benefits of personal warmth. In such cases, a community with proven, tangibly consistent staff conduct and stricter visitation policies may be a better fit.
On the positive side, the most compelling pro is that all clients are described as extremely happy and loved, with co-workers who will do anything to help. This level of perceived attentiveness translates into meaningful daily experiences: flexible problem-solving, responsive caregiving, and a sense that residents’ preferences are honored. For families who value immediate, hands-on support and a culture that prioritizes kindness and availability, these strengths can deliver a high quality of life and a strong sense of belonging, especially for residents who thrive when staff relationships feel personal and affirming.
Yet the most consequential cons cannot be overlooked. The reports of staff behavior, being on their phones, appearing distracted, and a lack of professional boundaries, introduce real concerns about reliability, privacy, and appropriate caregiver focus. The suggestion of bruises on a family member, combined with accusations of rude or unprofessional staff, signals potential safety vulnerabilities and a discomfort level that is hard to overlook. Such issues, even if isolated, undermine the trust necessary for families to feel confident entrusting a loved one to this community, and they demand transparent accountability and immediate corrective action from leadership.
How the favorable aspects might offset these drawbacks depends on how well the administration addresses accountability and training. If management can demonstrate consistent policy enforcement, rigorous staff education, and measurable improvements in supervision, along with transparent incident reporting and prompt remediation, the warmth and responsiveness of the caregiving team can become a genuine asset. Prospective families should press for clear explanations: how staff boundaries are taught and monitored, what the facility’s policy is on personal devices and family access during shifts, and what concrete steps are taken when injuries or near-misses occur. A staged trial or shadow visit can help gauge whether the day-to-day experience aligns with the hoped-for standard.
In the end, Rem Wisconsin III West Isle presents a practical equilibrium for a specific subset of families: those who prize heartfelt, proactive caregiving and are comfortable navigating occasional questions about consistency and formal rigor. It is less suitable for families that cannot tolerate even occasional lapses in professionalism or that demand rigorous, uniformly enforced safety protocols. With a mixed track record, strong, affectionate care on one hand, and notable concerns about staff conduct on the other, this community warrants careful due diligence. Schedule candid conversations with leadership, seek recent resident and family references, and observe staff-resident interactions firsthand before making a final commitment. The decision should hinge on whether the warmth and flexibility align with the family’s safety expectations and tolerance for potential boundary challenges.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
La Crosse Municipal (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West Isle in West Salem, WI is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a dining room where delicious meals are served, allowing residents to socialize with one another while enjoying their meals. Each apartment is fully furnished, providing a comfortable and home-like environment for residents.
The community also offers beautiful outdoor spaces and gardens, where residents can relax and enjoy the fresh air. Housekeeping services ensure that the apartments and common areas are always clean and well-maintained. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with family and friends.
In terms of care services, West Isle provides assistance with activities of daily living such as bathing, dressing, and transfers. The staff at the community also coordinates with health care providers to ensure that residents receive the necessary medical attention and support. Medication management is offered to help residents stay on top of their medications, while special dietary restrictions are accommodated through meal preparation.
Transportation arrangements for medical appointments are available for residents who need them. Additionally, the community organizes scheduled daily activities to keep residents engaged and entertained.
West Isle is conveniently located near four pharmacies, two restaurants, and one place of worship. This ensures that residents have easy access to essential services and opportunities for socialization outside of the community.
Overall, West Isle in West Salem, WI provides a supportive and welcoming environment for seniors who require assistance with daily tasks but still want to maintain their independence and enjoy an active lifestyle.
Rem Wisconsin III West Isle is located at N5532 Highway 108, West Salem, WI 54669 in La Crosse County, Wisconsin
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