West Bend Terrace in West Bend, WI

1007 High Street, West Bend, WI 53090

For more information about senior living options: (844) 490-3973

3.6 from 27 reviews
5 stars
13
4 stars
3
3 stars
3
2 stars
3
1 stars
5

Assisted Living Board and Care Home Memory Care

Overall Review of West Bend Terrace

Pros

  • pro The onsite manager and maintenance staff were very kind and made visitors feel welcome, and the place is very nice.
  • pro Maintenance requests were resolved quickly and professionally.
  • pro The tour was professional, friendly, respectful, and informative.
  • pro New ownership has brought positive changes, with renovations restoring the property toward a class A condition.
  • pro The hallways are clean and there is no odor.
  • pro The apartment unit was remodeled and showed no visible mold, with attentive management.
  • pro The building offers free heat and water, improving affordability.
  • pro The experience was great for a first apartment, with the manager being attentive and helpful when needed.

Cons

  • pro A tenant experienced a bad incident where someone had a key to their unit and was stealing from them.
  • pro The halls were filthy, with dead and live bugs present for weeks.
  • pro The landlord/manager cut a tenant's lock and stole their belongings.
  • pro There is no numbered parking, and vehicles have been left occupying spots for long periods.
  • pro New management doesn't do much and isn't straightforward with tenants.
  • pro The ceilings are caving in, and the manager is a creep who takes pictures.
  • pro The basement storage is disgusting and a wreck.
  • pro The heat is always on and cannot be controlled by the tenants.

Review

West Bend Terrace is best suited for residents who need an affordable, basic apartment option and are willing to accept variable management performance while renovations and improvements unfold. The community can deliver comfortable living at a lower cost, particularly for those who don't demand pristine move-in conditions or flawless service every day. Prospective renters should understand that the backbone of the experience can be uneven, and that costs and upgrades may outpace the reliability of day-to-day operations. In short, it suits budget-conscious renters who can tolerate ongoing oversight gaps and are ready to advocate for their own contingencies.

Those who may want to consider alternatives include anyone who relies on consistently responsive maintenance, clear communication, and tight security. Multiple reviews point to management that is difficult to reach, slow to address work orders, or not straightforward in dealings, which translates into ongoing frustration for residents with problems. Security and safety concerns also surface in several accounts, from theft to broken access during transitions. Cleanliness and upkeep inconsistencies - especially in basements and storage areas - underscore the risk of ongoing maintenance headaches. For households prioritizing predictable service, stronger leasing terms, and tighter day-to-day controls, other options will likely feel more reliable.

On the plus side, certain interactions stand out as genuine strengths. The onsite team is repeatedly described as courteous and welcoming, with maintenance requests sometimes resolved quickly when attention is available. Tours have been described as informative and patient, leaving visitors with a sense of the space and how it could work for them. The remodeling of some units and the arrival of a new owner with a stated focus on renovation signal a trajectory toward higher-quality finishes and better common areas. The potential cost savings - such as heat and water included in some scenarios - offers a meaningful upside for anyone weighing monthly expenses against quality of life.

Yet the cons carry real weight and can overwhelm the positives for many living there. Inconsistent communication and unresponsiveness undermine the value of otherwise useful maintenance work. In several accounts, residents faced significant security and privacy concerns, including a history of belongings being compromised and limited access to management when trouble arose. The basement and storage areas are repeatedly described as dirty or in disarray, with pests and structural wear contributing to a sense of deterioration. Heating control issues, from heat always-on to perceived overcooling, create uncomfortable living conditions, while aging infrastructure introduces cracks, leaks, and parking challenges that complicate daily routines.

Despite these challenges, the pros can offset some risk for the right renter. Where management is responsive, the relief is immediate and meaningful; where maintenance is genuinely done well, lives improve quickly. The ongoing renovation push from new ownership offers a credible path toward a more stable, better-maintained environment, especially if capital improvements translate into dependable service levels and better building integrity. The financial upside of bundled utilities and the promise of newer, updated apartments in the works also matter to a careful budget analysis. Prospective residents should demand a concrete, current picture of performance: recent response times, a transparent maintenance schedule, and a clear understanding of which building has in-unit laundry and where storage options are located.

In practical terms, West Bend Terrace remains a pragmatic choice for those who are financially mindful and willing to navigate an evolving property. It is not suitable for anyone requiring a consistently high standard of management, spotless upkeep, or watertight security. Families and singles should approach with a concrete plan: request a current performance snapshot, tour both the better- and worse-conditioned units, verify what is in place for heat control and parking, and compare with nearby options' terms and service levels. If the ambition to see a property uplift through ownership changes aligns with a resident's tolerance for short-term gaps, West Bend Terrace deserves a deliberate, in-person evaluation.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

West Bend Terrace is an assisted living community located in the charming city of West Bend, Wisconsin. Offering both board and care home services as well as specialized memory care, this community provides a comfortable and supportive environment for seniors with various care needs.

Residents at West Bend Terrace enjoy a range of amenities designed to enhance their quality of life. The spacious dining room provides delicious meals that accommodate special dietary restrictions. Each living space is fully furnished, ensuring residents feel right at home. The beautiful garden and outdoor spaces offer opportunities for relaxation and enjoyment of nature.

Housekeeping services are provided to ensure a clean and tidy living environment for all residents. Move-in coordination makes the transition to West Bend Terrace seamless and stress-free. For those needing to stay connected, telephone service and Wi-Fi/high-speed internet are available.

Care services at West Bend Terrace include assistance with activities of daily living such as bathing, dressing, and transfers. Health care providers are coordinated with to ensure comprehensive care for each resident. Specialized memory care programming is offered for those with dementia or mild cognitive impairment. Medication management is provided to ensure proper administration of medications.

The community also offers a mental wellness program to support the emotional well-being of residents. Hospice waivers are available for individuals requiring end-of-life care. Transportation arrangements can be made for medical appointments, ensuring residents have easy access to healthcare facilities.

West Bend Terrace is conveniently located near various amenities in the surrounding area. With 2 cafes, 9 parks, 5 pharmacies, 11 physicians, and 19 restaurants nearby, residents have plenty of options for dining out or exploring their surroundings. Additionally, there are transportation options nearby for ease of travel.

Overall, West Bend Terrace strives to provide a warm and inviting environment where seniors can receive personalized care while enjoying a full and active lifestyle.

Nearby Places of Interest

Parks

  • Regner Park (0.2 miles)
  • Lac Lawrann Conservancy (0.8 miles)
  • Kilbourn Street Park (1.4 miles)
  • Decorah Hills Park (1.7 miles)
  • Ridge Run County Park (1.8 miles)
  • Rolf Dog Park (2.2 miles)
  • Ziegler Park (2.2 miles)

Restaurants

  • M & R Bar (0.4 miles)
  • Toucan Food & Custard (0.4 miles)
  • Little Caesars Pizza (0.6 miles)
  • Collin's Deck Bar (1 miles)
  • Casa Tequila (1 miles)
  • Riverside Brewery & Restaurant (1.1 miles)
  • Culver's (1.2 miles)

Transportation

  • Hertz Rent A Car (0.7 miles)
  • West Bend Taxi (1.4 miles)
  • Train Tracks (7.7 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Shopko Pharmacy (2.5 miles)
  • West Bend Pharmacy (2.6 miles)
  • Walmart Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • Home Town Pharmacy (5.5 miles)
  • Walgreens (7.7 miles)

Physicians

  • Affiliated Clinical Services (0.8 miles)
  • Henry N Ambrookian Jr DD (1.4 miles)
  • General Clinic (1.6 miles)
  • Aurora Advanced Healthcare (1.6 miles)
  • Foot & Ankle Health Center (2.4 miles)
  • Froedtert West Bend Surgery Center (2.6 miles)
  • West Bend Clinic (2.6 miles)

Places of Worship

  • Immanuel United Church of Christ (1 miles)
  • New Life Church (3.5 miles)
  • Peace United Church of Christ (6.2 miles)

Hospitals

  • St Joseph's Community Hospital (1.3 miles)
  • St Joseph's Hospital (1.4 miles)
  • Froedtert West Bend Health Center (2.6 miles)
  • Froedtert Jackson Health Center (7.8 miles)
  • Integrated Repair & Information Services (8.9 miles)

Cafes

  • Panera Bread (2.4 miles)
  • Starbucks (2.7 miles)
  • Starbucks (11.5 miles)

Frequently Asked Questions

Where is West Bend Terrace?
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