141 South 8Th Avenue, West Bend, WI 53095
For more information about senior living options: (844) 490-3973
The service is described as timely. Timely service is highlighted in the review. The reviewer appreciates timely service.
They never answer the phone or call back, even when notified that it is time-sensitive. They are very annoyed and angered.Calm Harbor in West Bend, WI is best suited for seniors who prize a warm, home-like setting and can tolerate uneven responsiveness from staff. The community earns praise for a calm atmosphere and a steady daily rhythm when operations run smoothly, which matters to residents seeking predictable routines and a comfortable living environment. Families evaluating Calm Harbor should recognize that the strongest positives relate to intangible qualities - the sense of belonging, comfort, and the everyday feel of a neighborhood - that can make daily life pleasant if contact with staff remains reliable. For residents who do not demand constant, immediate communication, this environment can deliver a solid sense of familiarity and stability.
Those considering alternatives should be mindful of who may want to look elsewhere. If timely communication and guaranteed return calls are non-negotiable, this may not be the best fit. The feedback pool shows a real fragility in phone and callback responsiveness, which can leave families anxious when plans or time-sensitive needs arise. For residents with complex medical needs or who require frequent care coordination, a community with faster escalation and a clearer accountability framework will usually reduce friction. Families relying on transparent, proactive updates and a consistently available point of contact may find stronger confidence elsewhere.
On the upside, the favorable reviews hint at elements that can offset some drawbacks. When staff are reachable and interactions occur smoothly, residents report a sense of care and attentiveness that translates into comfort and ease of daily life. A well-maintained living environment, predictable routines, and a genuine community feel can buffer the frustration of occasional delays. For families who can establish a reliable touchpoint, pre-scheduled updates, and clear written instructions for staff, the positives become more tangible and meaningful. In other words, when organization and proactive communication from families align with staff availability, Calm Harbor's strengths emerge more clearly.
Yet the core challenge remains: inconsistent responsiveness undermines safety and peace of mind. Time-sensitive situations demand rapid confirmation, coordination of services, and escalation to nursing staff, and difficulty in reaching through the phone or receiving callbacks short-circuits that flow. The impact is not merely inconvenience; it translates into potential missed opportunities for timely care or urgent notifications. The rating reflects this tension between a comfortable, homey atmosphere and operational gaps. Families should weigh whether the environment justifies navigating a less reliable communication channel on a daily basis.
Practical evaluation steps help separate fit from misfit. Schedule a direct conversation with the administrator to set clear expectations about response times, after-hours contact, and the process for time-sensitive concerns. Request a written contact list, a designated point person, and a documented escalation protocol. Tour the community during both busy and quiet periods to observe how staff handle inquiries, and verify there is a consistent care-coordination approach for residents with evolving needs. If possible, speak with current families about how communications actually unfold over a typical week. These checks turn impression into evidence.
Bottom line: Calm Harbor can satisfy families seeking a comfortable, predictable living environment and a sense of community, provided realistic contingencies are in place for communication gaps. For those whose top decision drivers are responsiveness, rapid access to care, and tightly managed care plans, alternatives with stronger communication infrastructure are advisable. The decision should hinge on whether the environment aligns with the resident's daily life rhythms and whether a reliable communications framework can be established to bridge the current gaps. When that bridge exists, Calm Harbor becomes a practical, welcoming option; when it does not, consider other communities that foreground accessibility and proactive care.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Calm Harbor in West Bend, WI is a welcoming assisted living community that provides a comfortable and secure environment for seniors. Our community offers a range of amenities to ensure our residents' needs are met with ease.
Residents can enjoy delicious meals in our spacious dining room, which is fully furnished for their comfort. Our dedicated housekeeping services ensure that each resident's living space is kept clean and tidy. Additionally, our move-in coordination service ensures a smooth transition for new residents.
Outdoor space is readily available for residents to relax and enjoy the fresh air. Wi-Fi/high-speed internet and telephone services are also provided to keep residents connected with friends and family.
Our care services are designed to assist residents with their daily activities, such as bathing, dressing, and transfers. We coordinate closely with health care providers to ensure that all medical needs are met. Our team is experienced in diabetes management and can provide specialized diets as needed. Medication management is also offered to ensure that residents receive their prescribed medications on time.
Transportation arrangement services are available for medical appointments, making it convenient for residents to attend necessary healthcare visits. Nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals offer additional convenience and opportunities for socialization and leisure activities.
At Calm Harbor in West Bend, WI, we strive to create a supportive community where seniors can thrive while receiving the assistance they need.
Calm Harbor is located at 141 South 8Th Avenue, West Bend, WI 53095 in Washington County, Wisconsin
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