Maplewood Cottage in Waterford, WI

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  • Interior

    A group of seniors participating in an indoor exercise session using resistance bands.
  • Decor

    A well-lit dining area with a wooden table, chairs, a decorative chandelier, and floral centerpiece.
  • Living Room

    A cozy living room with comfortable seating, a ceiling fan, and a fireplace.
  • Trees

    A serene lakeside view with a fountain, surrounded by houses and trees under a clear blue sky.
  • Kitchen

    A modern kitchen with wooden cabinets and a central island, featuring pendant lights and seasonal decorations.
  • Bathroom

    A modern bathroom with a walk-in bathtub and comfortable seating.

Maplewood Cottage in Waterford, WI

7711 Big Bend Rd, Waterford, WI 53185

For more information about senior living options: (844) 490-3973

3.9 from 51 reviews
5 stars
32
4 stars
5
3 stars
1
2 stars
1
1 stars
12

Assisted Living

Maplewood Cottage Costs & Pricing

At Maplewood Cottage, the monthly cost for a studio room is set at $4,200, which positions it competitively within Waukesha County, where similar accommodations are priced at $4,225. While slightly higher than the county average, Maplewood provides distinctive features and services that enhance its value. In comparison to the broader state of Wisconsin, where studio living options generally start around $3,999, Maplewood Cottage offers an appealing balance of comfort and amenities that cater to residents seeking quality care in a welcoming environment.

Floor plansMaplewood CottageWaukesha CountyWisconsin
Studio$4,200$4,225$3,999

Overall Review of Maplewood Cottage

Pros

  • pro They describe the place as full of energy, with management heavily involved with both staff and residents, making visits enjoyable.
  • pro They say the loving caregivers feel like family, and the cozy, small cottages create a warm, personal care environment.
  • pro They praise the staff as wonderful, caring, and willing to spend time with residents, with management receiving kudos for support.
  • pro They feel peace of mind knowing their loved one is being well cared for there.
  • pro They commend the day-to-day caregivers as dedicated, hardworking, sensitive, and adaptable to individual needs.
  • pro They highlight the open-concept design and the long communal dining table, which keeps residents connected and engaged.
  • pro They rave about the home-cooked meals and the central community room that hosts activities, enriching community life.
  • pro They call Elder Care Cottages a "second family" for their loved ones and a wonderful option for assisted living and memory care.

Cons

  • pro They rarely call back in any reasonable time frame and communicate poorly.
  • pro The staff is described as unprofessional and unorganized, and management has no clue what to do.
  • pro There are reports of unlicensed CNAs, with no licensed nursing staff on two to three shifts as well as weekends.
  • pro It is called an absolute terrible place to place a parent, with issues like malnutrition, skipped meds, and showers not given.
  • pro There are allegations of HIPAA violations and staff posting residents on personal social media.
  • pro They have threatened to kick out residents unless more money is paid and have raised prices significantly.
  • pro The facility is not locked, which raises safety concerns for memory care residents.

Review

Maplewood Cottage in Waterford is best suited for families seeking a hands-on, home-like environment for a loved one who benefits from intimate, dementia-focused care. The community earns its appeal from small, cottage-style layouts where about a dozen residents share a single open living space and dining area. This design fosters daily social interaction, easy staff access, and the sense that "family" is the operating model. For families prioritizing warmth, predictable routines, and meaningful activity, Maplewood delivers a level of personal attention that feels far removed from a large, impersonal facility. The open kitchen and central dining table reinforce a communal atmosphere in which residents are seen, spoken to, and included in meals and activities.

That said, prospective residents should consider alternatives if the highest priority is consistent clinical oversight and airtight management. Several reviews flag inconsistent communication from leadership, missed callbacks, and rapid turnover in supervisory roles. A recurrent concern is the absence of licensed nursing staff on some shifts, and the implication that medications may be managed by aides who lack ongoing nursing supervision. For families requiring steady, around-the-clock medical oversight, tighter HIPAA adherence, and a more formal governance structure, a larger, more traditionally staffed community may offer greater reassurance. Maplewood's intimate setup is ideal for daily care, but not a substitute for facilities with guaranteed nursing coverage and robust administrative responsiveness.

The strongest pros - intimate cottages, highly engaged caregivers, and a genuine sense of being "in this together" - often offset several notable drawbacks, yet the balance is uneven. On the positive side, caregivers are described as caring, patient, and deeply dedicated to individual residents, with many families expressing peace of mind during difficult dementia journeys. The memory-care environment is repeatedly praised for its focus, warmth, and the ability to keep loved ones socially engaged through structured activities. Meals are frequently highlighted as home-cooked and satisfying, with residents dining together at a communal table, which reinforces companionship and routine. When staff function at a high level, Maplewood delivers meaningful quality-of-life gains that families value.

However, when care problems arise, they tend to be more impactful because the setting relies on close daily contact. Reviews recount incidents of perceived neglect - missed vitals, delayed responses, and miscommunication around medical changes - paired with a sense that management is hard to reach or slow to resolve concerns. Night supervision is questioned in some accounts, which matters for families balancing work and caregiving duties. Cost pressures also surface in a few stories, with some families reporting price increases and questions about value. The tension between "homey, attentive care" and "inconsistent administrative execution" is the hinge on which Maplewood often turns for reluctant adopters or returning families.

In memory-care terms, Maplewood's appeal is strong for residents who respond to small, engaged communities with frequent social stimuli. Several families report dramatic, positive changes in loved ones with dementia, including improved mood, more conversation, and increased participation in activities. The cottage approach, with a central community room and a reachable activity director, can feel like a supportive, therapeutic setting rather than a clinical one. Yet a few critics question the facility's ability to consistently accommodate advanced dementia needs, particularly when behavioral challenges intensify or medical stabilization becomes necessary. This duality means decisions should focus on the level of dementia care expected, the willingness of families to partner with attentive staff, and the ability to regularly verify the quality of daily routines.

For families weighing Maplewood, practical considerations should drive the decision. Confirm whether the location operates as a locked memory-care environment or relies on locked entry in common areas, and understand the options for two-person room arrangements when two loved ones need care. Inquire about staffing ratios by shift, the presence of a licensed nurse on site every day, and the exact process for med administration and changes. Tour each cottage, speak with the activity director, and request recent care plans and incident reports to gauge ongoing communication quality. If fierce, consistent medical oversight, strict governance, and guaranteed night supervision are essential, Maplewood may require comparison against alternatives with stronger nursing coverage and more formal management structures.

Bottom line: Maplewood Cottage offers a compelling, home-centered option for families seeking dementia-focused assisted living in a small, friendly setting. It shines where intimate interaction, open dining, and a strong sense of community matter most, and where budget-friendly access to memory care is a priority. However, the decision hinges on the degree of medical supervision and administrative reliability a family requires. For those prioritizing steady nursing oversight, unambiguous communication, and guaranteed 24/7 supervision, alternatives with locked facilities and more robust clinical staffing warrant serious consideration. For families who want a warm, participatory, cottage-style experience and are prepared to partner closely with attentive caregivers, Maplewood can be a meaningful, even transformative, choice.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • General Mitchell International (17 miles away) General Mitchell International (17 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Trivia games Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
  • Wii bowling Wii bowlingWii bowling is important for seniors as it provides a fun and engaging way to stay active, socialize, and improve hand-eye coordination. It can help prevent isolation, boost mental well-being, and promote physical fitness in a safe and accessible manner.

Description

Maplewood Cottage is a charming and comfortable assisted living community located in Waterford, Wisconsin. Our community offers a range of amenities to ensure our residents enjoy a fulfilling and stress-free lifestyle. Each resident can relax and unwind in our cozy indoor common areas or take advantage of the beautiful outdoor spaces to soak up some fresh air.

We prioritize the well-being of our residents by providing essential care services, such as medication management and incontinence care. Our dedicated staff goes above and beyond to meet the individual needs of each resident, ensuring they receive personalized attention and support.

At Maplewood Cottage, we understand the importance of spiritual wellness, which is why we offer both devotional services on-site and off-site. Residents have the opportunity to participate in Catholic or Protestant services and engage in devotional activities that align with their beliefs.

To keep our residents engaged and entertained, we organize a variety of activities for them to enjoy. From participating in trivia games to joining our gardening club or attending live dance or theater performances, there is always something exciting happening at Maplewood Cottage. Our visiting chaplain or priest provides additional spiritual guidance and support for those who seek it.

In terms of dining, residents can look forward to delicious and nutritious meals provided onsite. Our talented chefs create menus that cater to various dietary preferences and restrictions, ensuring everyone's needs are met.

Conveniently located near cafes, pharmacies, physicians, and restaurants, Maplewood Cottage offers easy access to essential services within close proximity to our community.

At Maplewood Cottage, we strive to create a warm and welcoming environment where residents can thrive physically, emotionally, socially, and spiritually. Come visit us today and experience the exceptional care and vibrant community we provide.

Nearby Places of Interest

This part of Waterford, Wisconsin offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies, physicians' offices, and hospitals within a short distance, access to healthcare is readily available. Additionally, there are numerous restaurants and cafes for dining options, as well as parks for outdoor recreation such as Idle Isle Park and Mukwonago Dog Park. For entertainment, there is a theater nearby at Ridge Cinema in New Berlin, and transportation options include the Burlington Municipal Airport and the East Troy Electric Railroad Depot & Museum. Overall, this area provides a convenient and enjoyable environment for senior living with easy access to essential services and recreational activities.

Pharmacies

  • H2O Health Solutions (3.2 miles)
  • Pharmacy Station (3.7 miles)
  • Aurora Pharmacy (3.9 miles)
  • Walgreens (4.2 miles)
  • Walgreens (5.8 miles)
  • Walmart Pharmacy (6.3 miles)
  • Walgreens (7.4 miles)

Restaurants

  • Crossover Cantina & Eatery (3.2 miles)
  • Papa Stache (3.6 miles)
  • Doc's on the Fox (4 miles)
  • McDonald's (4 miles)
  • Burger King (4.9 miles)
  • Culver's (5.8 miles)
  • McDonald's (5.9 miles)

Physicians

  • Aurora Health Center (3.9 miles)
  • Eye Care Center of Waterford (3.9 miles)
  • Lakeshore Medical Clinic (7 miles)
  • Medical Eye Associates, S.C. (7.1 miles)
  • Norelli Anthony, MD (7.1 miles)
  • Sandra G Amadon MD (7.1 miles)
  • Cornerstone (7.1 miles)

Cafes

  • Cafe 36 (4.1 miles)
  • Starbucks Mukwonago (6.8 miles)
  • Vintage Grounds (6.9 miles)
  • Starbucks (8 miles)
  • The Gingerbread House (8.4 miles)
  • Starbucks (9.8 miles)
  • Panera Bread (10.1 miles)

Hospitals

  • D N Greenwald Center (6.1 miles)
  • Lakeview Specialty Hospital & Rehabilitation Center (6.1 miles)
  • Linden Grove (7.1 miles)
  • Eagle's Wing Free Clinic (7.7 miles)
  • Ascension Wisconsin Hospital - Waukesha Campus (10.8 miles)
  • Memorial Hospital of Burlington (11.3 miles)

Places of Worship

  • St Leonard Catholic Church & School Muskego (6.3 miles)
  • English Settlement United Methodist Church (7.6 miles)

Parks

  • Idle Isle Park (7.4 miles)
  • Schmidt Park (8.9 miles)
  • Fischer County Park (10.1 miles)
  • Rivers Crossing Park (10.3 miles)
  • Mukwonago Dog Park (10.5 miles)
  • Bushnell Park (10.6 miles)

Theaters

  • Ridge Cinema New Berlin, Wi (9.8 miles)

Transportation

  • Burlington Municipal Airport (BUU) (10.5 miles)
  • East Troy Electric Railroad Depot & Museum (10.8 miles)

Frequently Asked Questions

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