6831 Big Bend Road, Waterford, WI 53185
For more information about senior living options: (844) 490-3973
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The facility's energetic atmosphere and the management's involvement with staff and residents were praised. The staff were described as wonderful, caring, and willing to spend time with residents, with recognition of their hard work. The loving caregivers were said to become family, and the cottages were described as cozy. Families felt peace of mind knowing their loved ones were cared for by dedicated staff. The memory care cottage offered plenty of activities and had prompt communication when issues arose. Overall, the staff's care and management involvement were positively highlighted.
The facility is described as having poor communications and rarely calling back in a reasonable time frame. The staff are depicted as awful, unprofessional, and unorganized, with management seeming clueless. An RN allegedly left a full box of meds for caregivers to stock at 8 pm, which is described as not being a caregiver duty. Some reviewers label the place as the worst and warn others not to send anyone there, citing lack of licensed CNAs and negligent care. There are reports of malnutrition, urinary tract infections, and medications being skipped, along with inadequate showering. Hygiene is portrayed as poor, with shared bathrooms rarely cleaned and windows left open in cold weather. Medications are said to be changed without the proper consent or notification to the power of attorney. Family communication is criticized as inconsistent, with updates infrequent and delays common during critical events. At least one reviewer warns not to stay there, urging others to avoid the facility entirely. Instances are cited of residents not being dressed properly and belongings being mishandled, reflecting inconsistent care.The collection of comments about Elder Care Cottages presents a strikingly uneven portrait. On one hand, there are heartfelt, glowing accounts from families who say the caregivers and the environment offered genuine comfort, warmth, and companionship during some of the most trying times. On the other hand, there are numerous accounts of serious organizational lapses, neglectful behavior, and communication failures that left families alarmed, frustrated, and, in some cases, convinced that their loved ones were at risk. Taken together, the reviews show a facility where experiences range from deeply positive to alarmingly negative, sometimes within the same family and the same care setting.
Several reviews emphasize the human side of care - the people who show up every day and treat residents with kindness and respect. Families repeatedly describe caregivers as loving and patient, forming bonds that feel almost familial. In these narratives, the staff are praised for their willingness to spend time with residents, for personal attention to individuals with dementia, and for creating a sense of coziness and belonging in the cottage environment. One reviewer even calls the caregivers "family" who helped a loved one through end-of-life care, noting the patience, compassion, and meaningful interactions that made a difficult period more bearable. Compliments about activity programming and the sense that staff are genuinely invested in residents' well-being appear in multiple anecdotes, alongside affirmations that the management team is engaged and supportive of both residents and staff.
Yet the same facility is a source of serious concerns for many others. A recurrent thread is poor communication and unprofessional or disorganized management. Several reviewers complain about slow or nonexistent return calls and a sense that information about residents is not promptly or adequately shared with families. Some comments suggest management is too entangled with day-to-day staff dynamics and, in other cases, that management is ineffective or clueless about what to do in difficult situations. The tension between positive impressions of staff care and negative judgments about administrative handling appears repeatedly, signaling inconsistency in leadership and operations that can color a family's entire experience.
A cluster of deeply troubling anecdotes centers on patient safety and quality of care. One account alleges that a registered nurse left with a full box of medications late in the evening to restock a cart, implying lapses in role boundaries and potential safety risks. Other reviews claim the facility lacks licensed CNAs, resulting in residents not receiving appropriate attention or care. There are disturbing stories of residents not being dressed properly in public, dentures and belongings going missing, and staff providing misleading answers about who is working on a given day. In some cases, families describe discovering a loved one in a state of malnutrition or with a severe infection, or encountering unaddressed medical issues such as UTIs, with reports that vitals or routine monitoring were not performed in a timely or appropriate manner.
The most alarming accounts focus on neglect and poor hygiene practices. Reviewers recount situations in which showers were not provided, meals were inadequate or unappealing, and the shared bathrooms were not properly cleaned. There are vivid descriptions of outbreaks (C. diff) and odors, with allegations that windows were left open in cold weather to "air out" the facility, compounding health risks for vulnerable residents. In some stories, families detail repeated failures to communicate about medical changes, med administration, or urgent incidents, followed by blunt notices from the facility about required moves or terminations of residence.
A number of reviews also recount distressing experiences surrounding transitions of care and family involvement. Some families describe med changes or medical events happening without their consent or notice, despite having someone designated as power of attorney. There are accounts of delayed or absent updates after hospitalizations or emergencies, and a sense that staff are too busy or too scattered to coordinate with families effectively. In one particularly harsh narrative, a family explains that after a parent's transfer to another facility, the new place received the person without essential belongings, highlighting a lack of continuity and respect during critical handoffs. Critically, there are explicit warnings from some reviewers to avoid this facility for anyone they care about, framed as cautionary tales rather than mere dissatisfaction.
Across these divergent experiences, what seems most evident is the high variability in quality and reliability. For some residents, the cottages provide a comforting, attentive environment where staff form genuine connections, activities are meaningful, and families feel a sense of peace and partnership with the caregivers. For others, the same setting appears to suffer from inconsistent leadership, gaps in licensed staffing, missed communications, and alarming lapses in basic care and safety. The juxtaposition of affection and alarm within the same organization makes it clear that prospective families should conduct thorough, in-depth evaluations - tours, conversations with both front-line staff and management, and explicit inquiries about licensing, med administration protocols, care plans, and how emergencies and transfers are handled - before making any decisions.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Rausch Family Care Home in Waterford, WI offers a comfortable and convenient living environment for seniors in need of assistance with daily activities. The community provides a range of amenities to ensure residents' comfort and satisfaction.
The dining room allows residents to enjoy nutritious meals in a social setting. The fully furnished accommodations provide a cozy and home-like atmosphere. The outdoor space is perfect for enjoying fresh air and nature. Housekeeping services help maintain a clean and tidy environment.
Residents can stay connected with loved ones through telephone and Wi-Fi/high-speed internet access. Move-in coordination is provided to make the transition smooth and stress-free.
Care services at the Rausch Family Care Home focus on assisting residents with their activities of daily living, such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure comprehensive care. Special attention is given to individuals with diabetes, including meal preparation according to diabetes diet guidelines.
Medication management is available to ensure residents take their medications as prescribed. Special dietary restrictions are accommodated, ensuring that each resident's unique needs are met.
Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, there are several nearby cafes, pharmacies, physicians, and restaurants for added convenience.
At the Rausch Family Care Home, residents can enjoy scheduled daily activities designed to promote socialization and engagement within the community.
Overall, this assisted living community offers a supportive environment where seniors receive personalized care while enjoying various amenities and convenient access to nearby amenities.
Rausch Family Care Home is located at 6831 Big Bend Road, Waterford, WI 53185 in Waukesha County, Wisconsin
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Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
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The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
