The Legacy At Noel Manor

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  • Interior

    A modern dining area featuring tables and chairs, with a neutral color scheme and a flat screen TV on the wall.

  • Decor

    A spacious and modern dining area with neatly arranged tables and chairs, ready for guests.

  • Living Room

    A cozy living room setup featuring a television, lamp, and wall art.

  • Building

    A view of a building with a sign reading 'Noel Manor' and an adjacent parking lot.

  • Architecture

    A welcoming entrance to a modern building under a clear blue sky.

  • Bedroom

    A cozy bedroom setup featuring a comfortable bed, an armchair, and artistic wall decor.

  • Landscaping

    A cozy outdoor patio setup with tables and umbrellas, surrounded by lush greenery.

  • Television

    A spacious and modern common area featuring tables and chairs, perfect for gatherings or relaxation.

  • Natural Light

    A cozy corner featuring a stylish armchair and an elegant grandfather clock, illuminated by natural light.

The Legacy At Noel Manor

435 Prairie Oaks Boulevard, Verona, WI 53593

For more information about senior living options: (844) 490-3973

3.8 from 10 reviews
5 stars
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3 stars
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2 stars
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Assisted Living

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    Overall Review of The Legacy At Noel Manor

    Pros

    • pro The staff are caring, kind, and loving toward residents.
    • pro Residents are called by name and are seen as individuals, with staff knowing their likes and idiosyncrasies.
    • pro The facility is beautiful and resort-like, with spacious bedrooms, bathrooms, and common areas.
    • pro Residents are encouraged to remain as normal as possible, with staff engaging them respectfully and including them in activities.
    • pro The staff respond promptly to requests, ensuring needs are met.
    • pro The environment feels open, warm, and comfortable, giving families a sense of home.
    • pro The Legacy at Noel Manor is described as a safe, comfortable place with compassionate staff and engaging activities.
    • pro Security features, including double-door locking systems and alarms, help keep residents safe.

    Cons

    • pro A door was left unlocked and the resident wandered away at night, with staff unaware that he was missing until police intervened.
    • pro The staff were described as unprofessional and rude.
    • pro The facility was accused of not following safety protocols and lacking knowledge of medication dispensing, described as incredibly dangerous.
    • pro One reviewer wrote that the staff were absolutely horrible and that no one followed protocol, suggesting the place should be shut down.
    • pro Another reviewer claimed there was verbal, mental, and even physical abuse and urged that the facility be shut down.
    • pro A reviewer warned not to recommend the place, calling it unsafe.

    Review

    The Legacy at Noel Manor often stands out in the memories of families who walk through its doors, both for its striking, resort-like appearance and for the care they describe receiving once inside. In one family's journey, the search for a memory care home began under difficult circumstances: a sudden diagnosis and the realization that a beloved relative would need supported living in the months ahead. The team's first impression of Noel Manor came through a referral from someone else who spoke of relocating there, and a meeting with Kelsey Bakken confirmed the decision. The large, airy spaces, the well-kept common areas, and the clearly attentive approach of the staff were all noted as promising signs. The family left with a deposit in place and a sense that this might be the place where their cousin would be treated with respect and kindness, the kind of place where people are seen and engaged as individuals rather than as a set of needs.

    The early weeks after admission reinforced that impression. For this family, the transition happened swiftly yet with care: moving their cousin from the hospital to the Manor, a step that was emotionally challenging for everyone involved. They observed that the staff's response to requests for help was immediate, and that the resident began to settle in with noticeable improvement in mood and daily routine. The atmosphere felt hopeful: rooms and personal spaces were kept clean, the resident's dignity was preserved, and the staff made efforts to know him personally - greeting him by name, offering simple acts of reassurance, and ensuring his needs were met throughout the day. In that environment, the family felt they had chosen a place where attention to cleanliness, comfort, and social engagement mattered - an important combination when considering memory care.

    What many families notice most about Noel Manor, beyond its physical beauty, is the way residents are treated as people with histories and preferences. A recurring theme in positive recollections is the staff's ability to include residents in activities and conversations without talking down to them. The facility's approach appears designed to preserve normalcy and dignity: residents are invited to participate, asked about their interests, and engaged in a manner that respects their autonomy. The care team's demeanor - patient, friendly, and respectful - helps create a sense of continuity and safety. For families, this is not just about supervision; it is about seeing a loved one be treated with warmth and personal attention, a contrast to experiences at other places where residents can feel overlooked or rushed.

    Yet the chorus of memories about Noel Manor is not without serious caveats. Some reviews tell a very different story, recounting dangerous lapses in safety and policy. In one account, a door was left unlocked and a parent with memory impairment slipped away in the middle of the night. The family was alerted only after a call from local authorities, and the resident was found attempting to cross a highway. The reviewer described the response as lacking accountability and questioned whether the staff were adequately aware of who was missing or what the implications of an uncontrolled exit might be. Another entry in the reviews criticized the facility for failing to recognize safety concerns promptly - claims of missed meals, a sense of indifference, and perceptions that some staff were unprofessional or dismissive. The tone across these comments is urgent and pointed: questions about protocol, safety, and the handling of medications were raised in strong terms, with accusations that some caregivers did not follow established practices.

    Supplementing these concerns are mixed observations about how the place operates on a day-to-day basis. A number of reviewers emphasize that Noel Manor can be a model of comfort and warmth for residents who are in need of memory care, highlighting the quiet, secure environment where residents can be watched without feeling surveilled. They describe the team as attentive and capable of creating routines that feel both structured and flexible, with staff who know residents by name and who take active steps to help when they notice a need. In these accounts, the blend of compassionate care, purposeful activities, and a calm atmosphere contributes to a sense of home that families value highly when navigating the difficult journey of memory loss.

    What emerges from the overall picture is a place that some families proudly call a blessing - a community that many residents and their loved ones come to cherish for the way it honors dignity, connection, and routine. Positive testimonies center on the kindness of the caregivers, the personal touches that make patients feel seen, and the clear dedication of staff who go beyond the minimums to provide meaningful interaction. There are also voices that urge caution, detailing safety concerns and questions about policy adherence, medication handling, and communication. In that tension lies the enduring reality of memory care: even facilities that excel in one family's experience can fall short for another's, depending on shifts, specific staff on duty, and the individual needs of residents.

    For families considering Noel Manor, the message that threads through these memories is the importance of doing thorough, in-person evaluations - touring the facility at different times, meeting front-line caregivers, and asking pointed questions about safety protocols, door security, alarm systems, and how medications are managed and dispensed. The Legacy at Noel Manor is described by many as a beautiful, welcoming place where residents can be engaged with respect and affection, where staff greet people by name and respond quickly to requests, and where the sense of community can feel like a true home. Yet the more cautionary notes remind prospective families that attention to safety and consistency in staffing are crucial, and that experiences can vary from one resident to the next. In the end, Noel Manor appears to be a facility capable of offering profound comfort and high-quality care for many, while also presenting a clear warning that safety and policy adherence must be carefully verified to ensure every loved one's well-being.

    Features

    Housing

    • 42 resident community capacity 42 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dane County Regional (13 miles away) Dane County Regional (13 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Legacy At Noel Manor in Verona, WI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Housekeeping services are provided to keep each living space clean and tidy.

    Residents can enjoy the beautiful outdoor space and garden, perfect for relaxation and socializing. The on-site restaurant-style dining offers delicious meals prepared by professional chefs who can accommodate special dietary restrictions such as diabetes diet. For those who prefer a quieter atmosphere, there is a small library available for reading and quiet contemplation.

    The care services at The Legacy At Noel Manor are designed to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. A mental wellness program is also available to promote emotional well-being.

    In terms of location, The Legacy At Noel Manor is conveniently surrounded by various amenities within close proximity. With four cafes, 27 restaurants, and 12 pharmacies nearby, residents have plenty of options for dining out or fulfilling their shopping needs. There are also 11 parks where residents can enjoy the outdoors and engage in physical activities. For medical needs, there are 20 physicians located nearby as well as one hospital for immediate healthcare access. Additionally, there are three places of worship for spiritual support.

    Overall, The Legacy At Noel Manor provides a comfortable and supportive environment for seniors requiring assistance with daily tasks while offering numerous amenities and convenient access to nearby amenities to enhance their quality of life.

    Videos

    Nearby Places of Interest

    Restaurants

    • Draft House Bar & Restaurant (0.2 miles)
    • McDonald's (0.8 miles)
    • Arby's (0.8 miles)
    • Jimmy John's (0.8 miles)
    • The Sow's Ear (1.1 miles)
    • Cahoots (1.2 miles)
    • Sugar River Pizza (1.3 miles)

    Places of Worship

    • West Madison Bible Church (0.7 miles)
    • Good Shepherd Lutheran Church (1.5 miles)
    • Heritage Congregational Church (2.1 miles)

    Physicians

    • Meriter Medical Clinics (0.8 miles)
    • UW Health Verona Clinic (1.5 miles)
    • Advanced Madison Eye Care (2.5 miles)
    • Newstart, Outpatient Services (3 miles)
    • Westside Family Pet Clinic (3.6 miles)
    • 21st Century Oncology (3.6 miles)
    • Sokol Advanced EyeCare (3.8 miles)

    Pharmacies

    • Walgreens (1 miles)
    • Verona Hometown Pharmacy (1.1 miles)
    • Home Town Pharmacy (1.1 miles)
    • Walgreens (1.7 miles)
    • Walgreens (3.2 miles)
    • Walmart Pharmacy (3.3 miles)
    • Walgreens (3.9 miles)

    Parks

    • Veterans Park (1.2 miles)
    • Badger Prairie Park (1.3 miles)
    • Thompson Park (1.4 miles)
    • Flagstone Park (1.5 miles)
    • Blue Mound State Park (1.5 miles)
    • Fireman's Park (1.9 miles)
    • Pilgrim Park (2.6 miles)

    Cafes

    • Grace Coffee (1.7 miles)
    • Epic - Cassiopeia (2.1 miles)
    • Starbucks (4 miles)
    • Panera Bread (4.7 miles)
    • Paoli Schoolhouse Shops & Cafe (5.2 miles)
    • Moka (5.8 miles)
    • Starbucks (5.9 miles)

    Theaters

    • AMC Fitchburg 18 (3.2 miles)
    • Point Cinema Madison, Wi (3.7 miles)

    Hospitals

    • Cell Line Genetics (4.5 miles)

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